EchoPark Automotive Houston

Lack of communication, worst customer service, they take no notes every person that call you back you have to explain again. They don’t help you if you want to get your own financial bank, they just ignore no notes every person that call you back you have to explain again. They don’t help you if you want to get your own financial bank, they just ignore you and force you to use their financial even if you are Pre-Approved I will not recommend them and even if you put a $500 hold on a vehicle More

I absolutely love this place everytime I need to come get a car, I leave happy and everyone is so friendly and helpful… a car, I leave happy and everyone is so friendly and helpful… More

Flew in from Dallas for a great deal I found online. Christy Leal took care of me for the whole process. 100% recommended. No xx. No additional charges and no pressure to upsell. Very easy process. Christy Leal took care of me for the whole process. 100% recommended. No xx. No additional charges and no pressure to upsell. Very easy process. More

One of the best car buying experiences I’ve ever had. I was simply calling for information but I was told I could come pick up the car I wanted later on that day. Friendly staff and an overall awesome ex I was simply calling for information but I was told I could come pick up the car I wanted later on that day. Friendly staff and an overall awesome experience. More

Vanessa needs a raise! She was professional and prompt. She had every thing ready and I bought my truck on my lunch break. She was professional and prompt. She had every thing ready and I bought my truck on my lunch break. More

I was very pleased with the customer service that William and Austin provided. They made my car buying processing a breeze, Will definitely return in the future. and Austin provided. They made my car buying processing a breeze, Will definitely return in the future. More

William got me in and riding in my first car in so excited to be driving to my hoes house now. Thanks again. Getting me right excited to be driving to my hoes house now. Thanks again. Getting me right More

I sold a car on December 22, 2023. I received a very good offer via the internet that was honored in full when I got the car to EchoPark. The staff were all extremely courteous and a I received a very good offer via the internet that was honored in full when I got the car to EchoPark. The staff were all extremely courteous and attentive. The facilities are spacious, immaculate, and comfortable. I ill definitely be a costumer in the future. More

Vanessa did a fabulous job helping us find our next car! She was personable and spent time so she understood exactly what we were looking for! She was efficient and bent over backwards to get us the best de She was personable and spent time so she understood exactly what we were looking for! She was efficient and bent over backwards to get us the best deal we could get! We are so excited about our new car and couldn’t have asked for better customer service!! More

Great experience . . . VW Taos was just as advertised. My wife and I are enjoying driving it. William was very helpful, I would recommend your dealership and William to . . VW Taos was just as advertised. My wife and I are enjoying driving it. William was very helpful, I would recommend your dealership and William to my friends. More