Back

EchoPark Automotive Houston

Houston, TX

4.6
435 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
Contact Dealership

8477 North Fwy

Houston, TX

77088

Directions

By Type

Showing 435 reviews

September 06, 2020

I bought a 2019 rav 4 on 29 sep and was feeling that car had misaligned tires and something was wrong with the engine. I sent it to toyota center on 01 oct and they said that engine software was crashed and More

by User1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stacey
Sep 10, 2020 -

EchoPark Automotive Houston responded

Hello, we appreciate the time you took to provide this feedback. To clarify, we offer a 30 day dealer warranty. It sounds like you purchased your vehicle over a year ago. We do offer platinum extended warranty. Although we pride ourselves on our excellent guest care, we see you did not find this to be the case. I would love the opportunity to speak with you in order to gain more insight and provide clarification. If you are willing, you can all me directly at 281-979-6056. I hope to hear from you soon! Christina Robinson Guest Loyalty Manager

September 02, 2020

Price and various model availability all in very good condition is excellent! Being forced to purchased all the “add ons” very bad experience - not my sales guy’s fault. Stacy was excellent showing me va More

by srtbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy
Sep 04, 2020 -

EchoPark Automotive Houston responded

Srtbee, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Houston! If ever you need anything else or have any questions, we are always here to help! Have a wonderful day. Christina Robinson Guest Loyalty Manger 281-979-6056

August 22, 2020

Terrible dealership. Lied to get us to drive out there, lied when we got there, and lied again on our way out. Not friendly, not knowledgeable and very deceitful. Do not ever use Echo Park. More

by Erik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Idr
Aug 26, 2020 -

EchoPark Automotive Houston responded

Erik, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I would love an opportunity to speak with you in order to gain more insight and see if there is anything I can do to turn your experiance around. Please feel free to call me directly at 281-979-6056. I hope to hear from you soon! Christina Robinson Guest Loyalty Manger Christina.Robinson@echopark.com

August 21, 2020

My sales rep, Sharon O., was an absolute dream to work with. She was professional and fast and stayed on top of making sure the process went as smoothly as possible. only reason I'm giving 4 stars and no More

by robynmarie01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon
Aug 24, 2020 -

EchoPark Automotive Houston responded

Robynmarie01, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Houston! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Houston

August 19, 2020

My experience at Echo Park was great. Had the pleasure of working with salesman, Fredrick Walker. He was very informative, diligent and a good listener. Was able to provide me all the information needed More

by Ryan B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredrick Walker
Aug 26, 2020 -

EchoPark Automotive Houston responded

Ryan B., we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2020

My experience with eco-park was awesome everybody was very attentive they have no point ignored you they were not pushy I would recommend family / friends More

by houstonhermosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Addie
Aug 24, 2020 -

EchoPark Automotive Houston responded

Hi Houstonhermosa, thank you for taking the time to leave a review for us at EchoPark Automotive Houston. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Houston

August 18, 2020

I recommend EchoPark. Not your typical pushy used car dealership. The buying process did take some time but we got a great vehicle. See Felix. More

by Xxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix
Aug 21, 2020 -

EchoPark Automotive Houston responded

Xxxxxx, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Houston. Thank you so much again for your feedback! We hope you have a great day!

August 17, 2020

Nice and clean dealership! The sales staff was very helpful. The car from their web site ad was exactly like it showed in real life. More

by efrengospurs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ
Aug 19, 2020 -

EchoPark Automotive Houston responded

Efrengospurs, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Houston

August 13, 2020

I had a great experience at Echo Park they’re very professional and friendly. Definitely felt comfortable with the process and glad they were patient with me. I’m very picky about things and Paulina m More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulina
Aug 14, 2020 -

EchoPark Automotive Houston responded

Ali, we're happy you found our staff to be so supportive during your experience here at EchoPark Automotive Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2020

The car buying process was easy and went very smoothly. I was able to submit financial info online and was contacted promptly soon thereafter for some additional details and to send some supporting documents More

by amychenrn
Recommend Dealer
Yes
Employees Worked With
Tolis Vazquez
...
37
...