Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
EchoPark Automotive Houston
Houston, TX
435 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 435 reviews
September 18, 2020
I had an outstanding salesman, Alan whom was very informative and detailed threw out the sales process and also with information about the location and the dealership. I’m very pleased with my purcha informative and detailed threw out the sales process and also with information about the location and the dealership. I’m very pleased with my purchase of my Acura LTX, I will be back to visit this dealership along with using my future salesman Alan. Click to Copy More
by Dillion Procell
Employees Worked With
Alan Gomez Bustos
September 18, 2020
I am very pleased with the service of the sales person, very comfortable environment, sales person Demarcus is very professional and very helpful at the time of closing a good deal Keep up the good work&# very comfortable environment, sales person Demarcus is very professional and very helpful at the time of closing a good deal Keep up the good work👍🏼 More
by Flako0485.sa
Employees Worked With
Demarcus
September 17, 2020
Great service, friendly. They make it quick and easy to get in find a vehicle and get out while also ensuring quality service. Highly recommend. get in find a vehicle and get out while also ensuring quality service. Highly recommend. More
by Ezekiel
Employees Worked With
Leonard Bonilla
September 16, 2020
Don't let those FAKE 5 stars fool you. These people don't even honer they own words. Very low class service,, bunch of lies, and try to sell you what you don't need( service, GAP insurance, warranty),,Whoeve even honer they own words. Very low class service,, bunch of lies, and try to sell you what you don't need( service, GAP insurance, warranty),,Whoever train these people, watch movie "use car " too much,,, such a 1980s use car sale man tricks . If you are desperate and crazy enough to go that far, watch the finance, they try so hard to get you in financing even you are going with your own bank,,even I feel sorry for those who work there, I don't respect people who don't honer they own words,, what a low life,, what a shame ( EchoPark south by sugar land ) More
by k
Employees Worked With
Ralf
September 15, 2020
2019 suburban was not detailed, there were stains on carpet and stains on cargo area, scratches inside on top of cargo area, I realize it is a used vehicle but nothing was done to attempt to alleviate carpet and stains on cargo area, scratches inside on top of cargo area, I realize it is a used vehicle but nothing was done to attempt to alleviate the scratches. We were not told beforehand that we would not receive two keys, paying thousands of dollars and received only one key!!Really!!??? Not told that the back cargo door did not open with the key fob. When we left the lot the vehicle was not on full gas. Steven was very helpful and friendly but did not attempt to do anything about the scratches and stains, nor informed us beforehand of only one key. We do appreciate very much that he picked us up at the airport but again I viewed that as a way of seeing how the vehicle ran, thus the mileage on the paperwork did not match actual, and wasn't full of gas. Also I trust we will get the license plates very promptly. My recommending your dealership or not, depends on what you do about this review. Don't let your policies make the salesperson look bad. Remember always sell to sell again. More
by rubensalinasd
Employees Worked With
Steven Pichardo
September 10, 2020
The experience was great and fast once we got started. They apologized for an inconvenience and made sure I was good. The were flexible and helped deliver my new car to my house to surprise my wife. I They apologized for an inconvenience and made sure I was good. The were flexible and helped deliver my new car to my house to surprise my wife. I will definitely buy another car from them when I need a new one. More
by Matt
Employees Worked With
Chris, Isaac, Roxy, and Geo
September 08, 2020
I am happy to deal with you and I would like to thank your employee, the kind lady who was working to complete the deal with all kindness and speed and was keen to provide the best service and assistance your employee, the kind lady who was working to complete the deal with all kindness and speed and was keen to provide the best service and assistance. More
by Sarmin2005
Employees Worked With
Sorry forgot her name
September 08, 2020
I was very happy with my experience at EchoPark, especially with sales person Paulina who was very helpful and knowledgeable. The price of the car was very competitive. I would highly recommend this especially with sales person Paulina who was very helpful and knowledgeable. The price of the car was very competitive. I would highly recommend this dealer. More
by chaubao1
Employees Worked With
Paulina, Bryan
September 08, 2020
Couldn’t be any happier with the Customer Service! Everyone was so helpful especially Fredrick!Best of all, I was able to purchase my dream car 😊 Everyone was so helpful especially Fredrick!Best of all, I was able to purchase my dream car 😊 More
by Daisy Mendez
Employees Worked With
Fredrick
