EchoPark Automotive Houston

Austin was an awesome salesman. He was very honest and patient with all our questions. I DID NOT care for Carla Ventura. She never saw us and was NOT honest with the final financial terms. patient with all our questions. I DID NOT care for Carla Ventura. She never saw us and was NOT honest with the final financial terms. More

Service and vehicle, Beware of the new Lemons. So it seems they claim they inspect the vehicle, FALSE. Vehicle after 50+ miles, multiple service warnings lit up the entire vehicle, Airbag, ABS, Steering seems they claim they inspect the vehicle, FALSE. Vehicle after 50+ miles, multiple service warnings lit up the entire vehicle, Airbag, ABS, Steering, Brakes, TPMS, you name it, it came on. So they claim 30 days, 1000 miles. However, they want to schedule you to come in and service the vehicle 2 weeks from now, before they can check out the car and diagnose the vehicle. Then stall the repairs for parts, and PRESTO 30 days has expired. WHAT A SCAM. More

The call center, salesman, and manager gave me conflicting information regarding an “available” vehicle. After an hour drive to facility, I was told it was unavailable due to repairs. No effort wa conflicting information regarding an “available” vehicle. After an hour drive to facility, I was told it was unavailable due to repairs. No effort was made to find another vehicle of equal value. More

Fredrick went above and beyond to help find the right vehicle for me and was incredibly personable through the entire process. He even knew I was an Aquarius right off the bat!! I was very pleased with m vehicle for me and was incredibly personable through the entire process. He even knew I was an Aquarius right off the bat!! I was very pleased with my experience and 10/10 will recommend it! More

Ashley was great!! She was very patient with me and didn’t rush me into any decisions. Answered questions and had and made great recommendations when I was being indecisive. Felt like shopping with a f didn’t rush me into any decisions. Answered questions and had and made great recommendations when I was being indecisive. Felt like shopping with a friend. Very accommodating! More

This was my first experience with EchoPark. The website updated their inventory daily and I was able to see a car the same day it was listed! My salesman Alvin Young was extremely efficient and made the bu updated their inventory daily and I was able to see a car the same day it was listed! My salesman Alvin Young was extremely efficient and made the buying process a breeze! More

Echo parks guest loyalty “customer service” is horrible. When you call no one answers and they never give a call back. Still no car plates almost 2 months later temp tags about to expire. I’m not a local so When you call no one answers and they never give a call back. Still no car plates almost 2 months later temp tags about to expire. I’m not a local so it’s inconvenient for me to have to drive 2 hours to get some help from the dealer. Other than that the vehicle prices are good but they get you when they add the fees & taxes and bring the price back up to other competing dealers. More

Organized and professional! This was our first time at Echo Park. We had an appointment and our sales representative, Alvin Young, was waiting and ready. Rue, the financial analyst, was knowledgeable and Echo Park. We had an appointment and our sales representative, Alvin Young, was waiting and ready. Rue, the financial analyst, was knowledgeable and thorough. Our experience was fabulous! More

For a car claimed to have passed inspection the wipers are broken, car filthy and dirty. Missing tire jack in trunk pissed. SMH be careful are broken, car filthy and dirty. Missing tire jack in trunk pissed. SMH be careful More

Very nice car lot. Definitely give any car you test drive a thorough exam, but the cars they had were clean (except one), in great condition and less than 4 years old. Our salesman (Fredrick) was easy drive a thorough exam, but the cars they had were clean (except one), in great condition and less than 4 years old. Our salesman (Fredrick) was easy to work with and very helpful with financing and closing he deal. I REALLY urge you to know what you want, know how much the typical cost is, and kick every tire of every car you’re considering. More