EchoPark Automotive Houston

Outstanding, I am returning clients. Mr John was an extremely patient and understanding. He goes above and beyond for his customers and tries to help as much as possible. Great service Mr John was an extremely patient and understanding. He goes above and beyond for his customers and tries to help as much as possible. Great service Thank you. More

It was a pleasant experience to work with Bradley. He is very knowledgement with the car I am planning to buy. He always help me to find the right answers to all of my questions and the most important He is very knowledgement with the car I am planning to buy. He always help me to find the right answers to all of my questions and the most importantly, he is always treated me with respect. No pressure to buy anything and I don’t have the feeling of being taken advantage of. Thanks Bradley, I would definitely recommend my friends to come to you when they need to buy cars. More

Great customer service mr John was very patient with me and I was a lot to work with lol he really took his time thank you so much and I was a lot to work with lol he really took his time thank you so much More

Pleasant experience, they were very transparent and upfront about the policies and willing to answer any questions we had about the process upfront about the policies and willing to answer any questions we had about the process More

The purchase experience was good, Luis was great with us, nice and clean space and friendly staff. However they did not have the charging cable for our Fiat 500e, then they said they would have it charged a nice and clean space and friendly staff. However they did not have the charging cable for our Fiat 500e, then they said they would have it charged and delivered to us in the evening. However they did not deliver in that day, just delivered 2 days later and with 50% of the charge and still no cable. It took them 2 weeks to get a cable for me, so I could not use my new car for 2 weeks, and if it wasn't me sending messages asking about the charger nobody would provide me with an update. So definitely they can improve communication with customer. But I still recommend them as in comparison with other dealerships they have better prices and offer a better overall experience. More

John was great, very helpful and patient! Had a great time working with him. positive energy Had a great time working with him. positive energy More

Our experience at EchoPark was easy, fast and stress free. No shady business. Our Experience Guide, Bradly, was knowledgeable about all aspects of the process and the dealership. He was patient, and ans free. No shady business. Our Experience Guide, Bradly, was knowledgeable about all aspects of the process and the dealership. He was patient, and answered all of our questions without ever rushing or being pushy. We were only there to check out a car, so we had our 4 and 2 year old with us. Not a problem. Bradly made us all feel welcomed and comfortable the entire process. When it came time to seal the deal, he laid everything out for us. He explained all the packages, warranties, cost of each and found us the best rate! All the numbers added up, and 1.5-2hrs later we had our new car! Great experience! More

There are not enough words to express how Mr. John and Echo teams are good.. thanks for provided me a beautiful vehicle I expected… John and Echo teams are good.. thanks for provided me a beautiful vehicle I expected… More

Thank you for being patient with us & for the time given. Would definitely go back for the next car purchase. Would definitely go back for the next car purchase. More