Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
EchoPark Automotive Houston
Houston, TX
460 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 460 reviews
March 31, 2023
Great experience, in and out quickly. Best deal I could find. Fair trade in value Best deal I could find. Fair trade in value More
by chrsduffy
Employees Worked With
March 27, 2023
Excellent. Alvin Young was awesome.The service was great, convient and quick with no hassles. Alvin Young was awesome.The service was great, convient and quick with no hassles. More
by salliehall
Employees Worked With
March 19, 2023
Finally a car dealership without the typical, usual, mandatory CAR DEALERSHIP BULLSHIP!!! Just when I was about to give up home, here comes EchoPark with a truly new and wonderful way of doing business. mandatory CAR DEALERSHIP BULLSHIP!!! Just when I was about to give up home, here comes EchoPark with a truly new and wonderful way of doing business. I don't see her name on the list below, but Coco was extremely helpful. Our deal went through as planned, that's why I made the 200+ mile roundtrip. I traded in a vehicle in fantastic condition, got a fair price for it (that most other dealers REFUSED TO DO OUT OF SHEER GREED) and bought an almost new Tacoma from them. That's how to buy a car! More
by Steve
Employees Worked With
Coco ? and the manager that day, both very helpful.
March 12, 2023
being the second vehicle that i purchased from EchoPark left me a little disappointed. the first was a tacoma pickup and purchased it thru the New Orleans dealership which we found out to be closed as a se left me a little disappointed. the first was a tacoma pickup and purchased it thru the New Orleans dealership which we found out to be closed as a selling dealership and now only purchases vehicles which we did with our murano. the first purchase was pleasant and a total great experience, tacaoma delivered and the staff were excellent, helpful and kept me updated and this is why we wanted to use EchoPark again. after finally figuring out that we had to search other EchoPark dealerships to actually shop for a vehicle we found the Rogue we liked at the Grand Prairie location and did the online inquiry and was contacted by a salesman from the Houston location. we arranged to have the vehicle delivered to that location since it couldn't be delivered to New Orleans, this meant i'd have to travel to Houston to inspect, finalize documents and purchase the vehicle. found that i could get a real good deal on airfare to Houston if i could make my reservation for the week following so i needed for EchoPark to give me a date the car would be delivered but repeated attempts to get updated failed and delayed my ability to make the needed airfare reservation. then one day i get a call stating that the vehicle was there, soat that time i tried to make the airfare reservation but now those inexpensive tickets were no longer available unless i waited for the next week period. being down a vehicle we needed to expedite this purchase so now i had to buy first available airfare which cost double. then when i inquired if someone could pick me up at the airport (even using the selected vehicle) was told it could be done, a 5 minute trip to the nearby airport, so i had to use a taxi ($45 for 6 miles). while waiting to travel to Houston, i get a message that unless i don't come get the vehicle in 48 hrs it won't be secured and i guess sold even though i made it very clear of my situation and exactly when i'd be arriving, but somebody wanted to rush me now when if they had been able to keep me updated on a possible delivery date i'd have been there shortly after the vehicle, but nobody (Houston or Grand Prairie) could even give me an idea of delivery, so this was disturbing. all in all this transaction was completely different than the first one, nothing but issues and hassles, once i did arrive all of the people i had been conducting business with were not there and needed to start over with a new salesperson, which did a great job and was able to take care of me and sell the vehicle. but shutting down the New Orleans location made a seamless, pleasant shopping experience and turned it into a real hassle and that's my biggest Disappointment. the first purchase GREAT and all in for the next, the second POOR and never again, sorry for such a long review but you should know that having to travel to locations is not good business and you should look a changing that directive, current market may have customers seeking you out but eventually you will need to seek the customer out and deliver to them not the other way around, good luck to you in the future if you remain on this path More
by tom
Employees Worked With
March 02, 2023
Love Echo Park! My second vehicle from them! My niece even bought a truck from them Saturday! Great job! Adam and Jio! Jio, for showing me the vehicle on Friday! And My second vehicle from them! My niece even bought a truck from them Saturday! Great job! Adam and Jio! Jio, for showing me the vehicle on Friday! And Adam for selling it to me! No hassle! And They’re very informative! Love them! More
by tdhorsfall
February 28, 2023
The Best automotive and friendly customer service . Sales men are the best.definitely recommend . The best place to purchase a new car Sales men are the best.definitely recommend . The best place to purchase a new car More
by Martha Hernandez
Employees Worked With
February 25, 2023
Oscar and the sales manager Ryan were very professional. It was the easiest, no hassle car purchase I have ever made. Absolutely recommend this dealership to anyone looking to buy a vehicle. It was the easiest, no hassle car purchase I have ever made. Absolutely recommend this dealership to anyone looking to buy a vehicle. More
by David
Employees Worked With
Oscar, Ryan
February 22, 2023
Our salesman was very friendly, professional, down to earth, helpful and informative. We spent all day making a decision on the vehicle and he gave us several options to choose from according to our ne earth, helpful and informative. We spent all day making a decision on the vehicle and he gave us several options to choose from according to our needs and budget. I do believe the delays were mostly electronic procedures; nonetheless, he patiently helped us complete our purchase and diligently followed through with all paperwork. More
by melissa19pulido
Employees Worked With
Joshua
February 15, 2023
Fun simple experience. Allison was super nice and the ease of paperwork great. Never had to sit in an office but enjoyed the nice table and chairs. Everyone we spoke to was Allison was super nice and the ease of paperwork great. Never had to sit in an office but enjoyed the nice table and chairs. Everyone we spoke to was super nice and accommodating. No hard pressure sake for extras. More
by Tgl0517
