EchoPark Automotive Houston (Southwest Freeway)

I went to this dealership after going to a different place first. The employees there were very nice and helpful. They didn't try to force anything on me and we were willing to make a deal that helped b place first. The employees there were very nice and helpful. They didn't try to force anything on me and we were willing to make a deal that helped both sides. Their coffee was also delicious. More

Would be five stars if the following were accomplished: I had sent a copy of license and insurance to expedite paperwork two days in advance but when I showed up they started from scratch wi accomplished: I had sent a copy of license and insurance to expedite paperwork two days in advance but when I showed up they started from scratch with nothing pre-prepared. I had great difficulty getting thru the gate keepers to talk directly to the location that had the car. This caused difficulty in getting specific information on a specific vehicle as I was going to put a non refundable hold of $500. I live 90+ miles and a hour and a half from the location. After the sale I had a simple question that I wanted answered from the location that again I could not get through the gate keepers. I was able to discover the answer by carefully reviewing the paperwork. They could have quickly saved me 25 to 30 minutes. All that said the car was exactly what I thought it would be for the price we discussed. More

They have a nice selection of vehicles to choose from and a good staff done a good staff done More

Quick to get at it, helpful in many ways, not so pushy to get you in a car, very understanding and respectful Kearstin was very helpful with me getting my Kia k5 get you in a car, very understanding and respectful Kearstin was very helpful with me getting my Kia k5 More

Sales person was very professional and friendly. He made buying a car very easy. We love the car. He made buying a car very easy. We love the car. More

Rafael was my salesmen and he did great. Very nice and patient with me and made sure I left with what I wanted. I would definitely recommend you ask for him when going to look for a car! Very nice and patient with me and made sure I left with what I wanted. I would definitely recommend you ask for him when going to look for a car! More

Amazing customer service- they were really helpful in regard to what I was looking for and my budget. The managers and staff are really great. regard to what I was looking for and my budget. The managers and staff are really great. More

Manned with straight up, refreshingly pleasant and honest salesperson, a far cry from my past car buying experiences of dealing with snake oil salesmen. salesperson, a far cry from my past car buying experiences of dealing with snake oil salesmen. More

EchoPark has the finest vehicles, had hard time deciding which one to purchase. Highly recommend this auto dealer. Ask for Nicole, she is awesome. which one to purchase. Highly recommend this auto dealer. Ask for Nicole, she is awesome. More

I visited EchoPark Southwest and met a very upbeat friendly salesperson, Nicole Harrison. I dislike dealerships but she made me feel very comfortable. Nicole treated me with respect and helped me mak friendly salesperson, Nicole Harrison. I dislike dealerships but she made me feel very comfortable. Nicole treated me with respect and helped me make good choices for me and my family. I love her personality and appreciate her professionalism-she knew her job and did it well. I have never had such a great experience with any salesperson EVER! Than you Nicole and I will refer my family and friends to you! More