EchoPark Automotive Houston (Southwest Freeway)

Great customer service. Very attentive to its customers., Will refer. Made you feel, welcomed. Thanks Very attentive to its customers., Will refer. Made you feel, welcomed. Thanks More

Great cars, Service and entertainment , my sales person was so nice . Thank you so much Kristen was so nice . Thank you so much Kristen More

Everything was great. I was pre-approved before I walked in, and I have already knew what I wanted when I walked into the dealership. The process was quick and painless. T I was pre-approved before I walked in, and I have already knew what I wanted when I walked into the dealership. The process was quick and painless. They also let me leave my rental car there to be picked up by the rental company. Purchasing from EchoPark was easy with no pressure. Joseph was a great guy who took really good care of me while at the dealership. More

I worked with VK, who did a great job showing us around the lot for cars we were interested in. After choosing a car initially, we changed our mind and wanted to pursue another; VK was quick to pivot to t the lot for cars we were interested in. After choosing a car initially, we changed our mind and wanted to pursue another; VK was quick to pivot to the car we eventually purchased. He also advocated for us during financing, when we weren't getting the terms we wanted. Thank you VIK! More

Very friendly staff. No pushy salesperson. Dominic was very patient and helpful as we tried to decide what car was best for us. Overall, great experience! No pushy salesperson. Dominic was very patient and helpful as we tried to decide what car was best for us. Overall, great experience! More

I love that you can walk onto the lot and you are not swarmed by a flood of sales people! I went to another lot an with in 7 minutes 5 sales people approached me 🤮 I went in saw a few cars and let th swarmed by a flood of sales people! I went to another lot an with in 7 minutes 5 sales people approached me 🤮 I went in saw a few cars and let them know I wanted to test drive a couple of cars. With very little wait I was soon driving and checking out potential new rides. My lease wasn't up yet, so I left not buying that day. After shopping around for the car that I actually fell in love with, I saw that it was a great deal, so I waited (through the holiday) and called to see if the vehicle I loved was still available! Someone else was looking at it, VK (my awesome sales person) pulled it aside when I told him I was interested. I went in and everything was pretty smooth (except the paperwork takes some time, but that's the norm). Good experience overall! More

The vehicle selection was impressive, however, no one I encountered introduced themselves to me or offered a handshake. encountered introduced themselves to me or offered a handshake. More

Sales team is friendly and Luis helped me with the sale. Transparent and understanding the customer needs without pushing unwanted products so that customer can decide on their preferences. Transparent and understanding the customer needs without pushing unwanted products so that customer can decide on their preferences. More

The sales representative who assisted me was very polite, helping and very fun to work with. she was very knowledgeable. i would work with her anytime in the future. helping and very fun to work with. she was very knowledgeable. i would work with her anytime in the future. More

My experience purchasing a car from EchoPark was excellent. Gene Kakoma helped me and I highly recommend working with him to purchase your next vehicle. The car is amazing. I couldn't be any happie excellent. Gene Kakoma helped me and I highly recommend working with him to purchase your next vehicle. The car is amazing. I couldn't be any happier! More