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EchoPark Automotive Dallas
Grand Prairie, TX
4,710 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 4,710 reviews
January 27, 2016
Great Car Buying Experience I purchased a Buick Enclave this past weekend with the help of Lilia Galindo. I had a great car buying experience with the whole DS Team. Everyone w I purchased a Buick Enclave this past weekend with the help of Lilia Galindo. I had a great car buying experience with the whole DS Team. Everyone was so friendly and patient, especially Lilia. She even stayed around after hours to make sure everything ran smooth for me. I will be referring friends and family to her. I couldn't have asked for a better salesperson. Did I mention they have a great selection and awesome prices? More
by Marisol
Employees Worked With
January 26, 2016
GREAT place If you are in need of a car call and talk to Chris P. He was very friendly and patient with me, and he got me into the car that i wanted in about an h If you are in need of a car call and talk to Chris P. He was very friendly and patient with me, and he got me into the car that i wanted in about an hour. And while we waited for the paper work he offered us some refreshments,which made my daughter smile..Thanks Chris More
by Love
Employees Worked With
Chris Pouncy, Wes Wilson
January 26, 2016
Simple and fast I had a great experience with driver select. Mark was prompt to return my call. He was straight forward and honest. He picked me up at the airport an I had a great experience with driver select. Mark was prompt to return my call. He was straight forward and honest. He picked me up at the airport and even got me a meal while I was waiting on financing to finish. He got me on my way in less than one hour for my long drive home in my car. More
by Happy Mazda
Employees Worked With
January 25, 2016
Great experience I went on a very busy Saturday. No matter how busy it was everyone was very friendly and courteous. Christie Rogers was the employee helping me out I went on a very busy Saturday. No matter how busy it was everyone was very friendly and courteous. Christie Rogers was the employee helping me out and she was amazing! I was having difficulty trying to figure out what I wanted and it was really stressing me out, but she was really patient with me and helped me through this process being real with me and not trying to force me into anything I didn't want. I couldn't have asked for someone better to help me out through this process. I would definitely recommend Drivers select because of my experience! More
by neduck11
Employees Worked With
Christie Rogers
January 25, 2016
Great Experience I purchased a Honda Civic from Drivers Select 1/23/16. I was very pleased with my whole experience. Lilia Galindo helped me through whole process. I I purchased a Honda Civic from Drivers Select 1/23/16. I was very pleased with my whole experience. Lilia Galindo helped me through whole process. I definitely would recommend her great customer service. I found what I was wanting prior to visiting Drivers Select . I liked the fact that I knew what finance terms were going to be prior to going in, and there was no surprises when I arrived. The finance terms were exactly as Lilia had quoted me. I was in and out within 30 min. More
by BrendaV
Employees Worked With
January 25, 2016
It's hard to fix a problem like that. This review is difficult to write because I'm told my experience is very rare. However, that doesn't change how terrible lit was. [Tuesday] My husba This review is difficult to write because I'm told my experience is very rare. However, that doesn't change how terrible lit was. [Tuesday] My husband and I came in with interest in a particular car, Toyota Corolla, that we found online. We worked with Jay Cooper who helped us test drive a few different vehicles, when we decided our favorite was still the Corolla. However, the one we wanted wasn't quite ready yet. So, Jay told us we could put a $500, non-refundable security deposit down to secure the car, after giving all our information to finance the vehicle. He told us he would let us know well in advance when it was ready so we could come and test drive it and make sure everything was good to go. We did everything he told us to. The next day we talked with Jay about numbers and financing. The day after that we reached out to him and clarified questions, I even asked if he had any sense of idea when the car would be ready (no, he didn't). [Friday] My husband gets a call from Jay stating that there had been a policy change, and they no longer accepted $500 security deposit, so it was boiling down to first come first serve. 7 MINUTES later, my husband was there trying to fix this, only to find someone else test driving the car, and because they had keys in hand, they had the right to buy it--which they did. We did EVERYTHING we were told to do to secure that car. Had we know it was first come first serve, we would have acted accordingly. Had we know we hadn't secured the car, we would have acted accordingly. The second we DID know, we did everything we could, and it wasn't enough. We weren't even informed that the car was front-line ready and could be test driven. Needless to say, we were devastated and I was furious. Naturally I called management. They were confused as to why this happened because that policy was changed weeks ago. There was NO reason this should have happened and the salesman knew that. Of course, management did what they could to make us happy customers, but it boiled down to getting a different used vehicle, with more miles and slightly less quality for a higher list price. I will happily admit that the people we worked with next were as great as they could be to us. We tried to find the silver lining in what happened, but the fact is--it shouldn't have happened. We didn't want to buy a car from them after that, but our credit was already damaged and the financing was drawn up because of what happened earlier that week. Ultimately, we did buy a car through them, but I wouldn't recommend them after what happened to us. More
by Mrs.Matt
Employees Worked With
Chris Pouncy, Mike Hungaski, Jay Cooper
January 24, 2016
Outstanding Customer Service Omg I don't know where to start! Upon arrival the staff was very friendly and courteous. My salesman was Randon he called me back when he said he woul Omg I don't know where to start! Upon arrival the staff was very friendly and courteous. My salesman was Randon he called me back when he said he would he told me that everything was 100% approved and unlike most dealerships he didn't lie he told the truth. He told me that when we got there all we would have to do is sign and give him the down payment and that is exactly how it worked no waiting for hours on top of hours. I absolutely would recommend Driverselect to all of my friend and family members! Thanks Randon for the outstanding experience!!! More
by Cre255
January 24, 2016
Great Cars, Great Value, & Excellent Customer Service I went to Driver Select for the value but I will go back for the customer service. Our sales person Randon did an excellent job! Of course there was n I went to Driver Select for the value but I will go back for the customer service. Our sales person Randon did an excellent job! Of course there was no pressure but he also followed up with all of our questions and concerns. Likewise with their Customer Service Manager, Wes. Driver Select is a great company and seems to truly care about their customers. Thank you Driver Select..... you have earned a repeat customer with your great pricing and customer service. More
by Jimmy
Employees Worked With
Randon McMahon, Wes Wilson
January 21, 2016
Unjustified Fear Buying a car is a stressful ordeal that I have been accustomed to for quite some time. Every time my wife mentioned that she wanted a new car it made Buying a car is a stressful ordeal that I have been accustomed to for quite some time. Every time my wife mentioned that she wanted a new car it made me cringe. The thought of going into a dealership and being hounded by seedy salesmen and dealing with the ever drawn out process of financing made me want to vomit. So when she brought it up again 2 days ago I felt the knots in my stomach start to tighten. I said, lets go ahead and browse on the internet first before we do anything. We went through several websites but she was unable to find the exact car that she wanted so we kept looking. Finally, we came across the Driversselect website and there it was, a 2015 Ford Explorer Limited, fully loaded, her heart melted and I knew that was the one. That's when the dread sank in, now we have to go in and deal with the horrors of buying a car. But wait, my wife saw that we were able to apply online, a silver lining to this dark cloud was starting to emerge. She plugged in all our info and then we waited. After about 15 minutes we received a call from a gentleman named Larry Pelky, he spoke very well and seemed genuine right out the gate. Maybe this wasn't going to be so bad after `all. He ran our numbers and was able to get us financed for my wife's dream car. He invited us to the dealership and met us with a friendly smile and led us to our new car. Larry gave us his undivided attention was very excited to show us all the features and how to operate them. He went over our paperwork and even let us drive it while we waited to be finalized. After we got back to the dealership Larry took us to our booth so that we could seal the deal, he even gave us delicious Cokes to quench our thirst. Papers began to fly as signature were running across the pages. Then just like, we were the new owners of this beautiful machine, I sat back in awe with the incredible events that transpired. Larry Pelky changed my opinion on how cars are bought. I will forever send my friends and family to him to experience this wonderful process. Hopefully you will want this too, go ahead and give Larry a try. Tell them Brian Serrano sent ya. More
by Brian Serrano
Employees Worked With
Larry Pelky
January 20, 2016
AWESOME!! Had an awesome experience. Knew my down payment and monthly before I even walked in the dealership. I was in and out in a little over an hour and Chri Had an awesome experience. Knew my down payment and monthly before I even walked in the dealership. I was in and out in a little over an hour and Christie Rogers was great. Kept me informed of everything and helped me get the original car I was looking at! More
by El_Diablo_loco13
Employees Worked With
Christie Rogers
