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EchoPark Automotive Dallas
Grand Prairie, TX
4,714 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 4,714 reviews
September 23, 2016
Ignoring a customer is key apparently I completed an application Tuesday morning. I received a call from Jose. Jose confirmed my information and submitted me for approval. I spoke with Wel I completed an application Tuesday morning. I received a call from Jose. Jose confirmed my information and submitted me for approval. I spoke with Wells Fargo Dealer Services to once again confirm my information. Jose called shortly after to advise that I would need to trade in my current vehicle in order to complete the purchase. I was told that he would call me back shortly with more details. During our next phone call the line disconnected before I could give VIN on current vehicle. Jose never called back. I called his direct line several times, but he never answered. I called the main number and left the VIN with another sales representative. I called Wednesday and Thursday as well to his direct line and the main number, only to leave a message for callback. I finally was about to get another representative Friday to review my file, only for him to advise that a significant down payment will be needed because of negative equity in my required trade in. I called all week and was never told about a down payment. Horrible service indeed. More
by Snene
Employees Worked With
Jose
September 18, 2016
My new Mercedes Love this dealership and our salesman Eladio Garcia! 💞 I've never had this good of an experience buying a car. They are transparent and you can feel Love this dealership and our salesman Eladio Garcia! 💞 I've never had this good of an experience buying a car. They are transparent and you can feel their integrity in what they do and offer! I will only be buying cars from Direct Select and I hope it's always Mr. Garcia helping. My favorite moment was how easy and fast. They don't haggle. The bottom dollar is posted so NO GAME PLAYING! More
by Meece
Employees Worked With
(JR) Eladio Garcia
September 15, 2016
found the car of my dreams best Expierence ever, finding the car was simple online, josh gave me all the facts, made sure the car was perfect and I couldn't be happier with the best Expierence ever, finding the car was simple online, josh gave me all the facts, made sure the car was perfect and I couldn't be happier with the outcome! I'm sending all my friends and family to him when they need a car! More
by Shelby
Employees Worked With
September 15, 2016
Greatest car buying experience!!! - David Rodriguez At first when I searched online and driver select had a car that I was really interested in, Chevy Malibu LTZ overall had the best price with the lowe At first when I searched online and driver select had a car that I was really interested in, Chevy Malibu LTZ overall had the best price with the lowest miles and the best add-ons. I had to go see it. My family and I arrived around 710, The manager at the front desk introduced us to Josh and Whoa right off the back I knew this would be a good experience. He asked what car was I looking at he told me it was not at the lot but if I wanted to see it in person he could have it there in about 20 minutes. I said sure. Quick fast very polite, very talkative. Showed me the car, Let me test drive it, We loved it. But I told him I would come back in 2 days which he was totally fine with. He gave me his cell number I contacted him the day I was coming told him I was on my way and taking it home that night, he said alright ill get it detailed for you. I was happy! we did the financing everything looked good I walked out with 2 keys A smile on my face, a hand shake and I was on my way in my new car! Best buying experience ever!! More
by Davidarod93
Employees Worked With
September 14, 2016
Easy and simple He help me get my first car and made sure I was good on all ends. It was a simple and easy experience. I recommend this man and dealership to anybody. He help me get my first car and made sure I was good on all ends. It was a simple and easy experience. I recommend this man and dealership to anybody. More
by Darion18
Employees Worked With
(JR) Eladio Garcia
September 12, 2016
Great Experience Great experience with driversselect and Larry. The transaction was smooth and very transparent. The dealership experience was drama free. I was very p Great experience with driversselect and Larry. The transaction was smooth and very transparent. The dealership experience was drama free. I was very pleased with the entire process. The website was a great resource and Larry made the rest of the experience painless, which is not typical of the car buying experience. Very satisfied. Thank you. More
by mlangford
Employees Worked With
Larry Pelky
September 11, 2016
Worst experience ever! Lies lies more lies. Drove 6.5 hrs to buy a car that the promised had gps. 2016 Ford Fusion. Was told to pay an additional 60 for a gps card and it Lies lies more lies. Drove 6.5 hrs to buy a car that the promised had gps. 2016 Ford Fusion. Was told to pay an additional 60 for a gps card and it would all be fine. Well inserted card no gps. Call dealership oh it's a bad card buy another one it will work. Ha inserted card no gps. Take it to a ford dealership and they laugh at me and say" sir you got lied to this car does not have gps and those cards will do you no good". Call Rodney Shelby and he said management would make it right. Ha Wes Vance and Rodney all promised a call back never did. They are liars and cowards. All they did was ignore my calls and never did anything about it. Worst customer service people I ever dealt with More
by Unsatisfied101
Employees Worked With
Rodney shelby, Wes Wilson, Vance Washko
September 09, 2016
Driversselect experience I recently purchased a used 2014 Mercedes Benz C 300 4 Matic from Driverselect and have to say it was a smooth and hassle free experience. Our Sales a I recently purchased a used 2014 Mercedes Benz C 300 4 Matic from Driverselect and have to say it was a smooth and hassle free experience. Our Sales associate Kenneth Mansfield worked with us and answered all our concerns and explained everything nicely. In short it was a satisfying experience. Will definitely consider buying from them again. More
by Theresa William
Employees Worked With
Kenneth Mansfield
September 09, 2016
Good experience Deal went smoothly. Called into confirm vehicles to look at. When I arrived Jay set me up to test drive. Made the choice and he got the paperwork done Deal went smoothly. Called into confirm vehicles to look at. When I arrived Jay set me up to test drive. Made the choice and he got the paperwork done right away. More
by Rcole
Employees Worked With
Jay Cooper
September 06, 2016
Awesome experience!!! I searched for my vehicle for weeks until I ran across driverselect's online advertisement. I immediately contacted them to check the availability of I searched for my vehicle for weeks until I ran across driverselect's online advertisement. I immediately contacted them to check the availability of the car. Eladio Garcia answered my call and scheduled a time to see the vehicle. When I arrived he was very friendly and answered all my questions. Throughout my entire buying process Eladio was there every step of the way. This was an awesome experience!! More
by Lisa
Employees Worked With
(JR) Eladio Garcia
