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EchoPark Automotive Dallas

Grand Prairie, TX

4.8
4,709 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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2615 W I-20 Frontage Rd

Grand Prairie, TX

75052

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Showing 4,709 reviews

August 29, 2017

Larry is the Man DriversSelect is truly the future of car buying. No suits, No gimmicks, and No High Pressure Sales Pitches. Ask for Larry. He's super laid back More

by MikeGMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Pelky
August 28, 2017

Low Pressure, Low Price, Low Stress When I shop for a car, I brace myself for the pushy salespeople, the stingy negotiations and the long waiting. I got a completely different experience More

by max78well
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandie Thompson
August 27, 2017

Overall good experience We located the exact car we wanted and made an appointment to drive the car. Unfortunately, there was a lack of communication about this prior to our More

by Nissan Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scheu
August 26, 2017

Don't take your business here Firstly, the vehicle when presented and even after purchase was poorly cleaned, they did not bother to actually clean the car after agreeing to purcha More

by NotImpressed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Bonner
Aug 28, 2017 -

EchoPark Automotive Dallas responded

Ms. Worlitz, your are correct that your buying experience was not a great one and not up to our standards. There are no excuses and we let you down in many areas and I do apologize for each of those. I do not want to go into each of these on a public forum however, I will be glad to discuss each of them with you. Please feel free to contact me at your convenience. customercare@driversselect.com Wes W. Chief Customer Care Officer

August 25, 2017

TOTALLY AWESOME EXPERIENCE THE DRIVERSSELECT EXPERIENCE WAS JUST WONDERFUL. THE SALESMAN WAS JUST AWESOME IN HELPING ME WITH THIS EXPERIENCE. THANKS SO MUST. AWESOME AWESOME AWE More

by TBONE5694
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bonner
August 25, 2017

Organized and Quick I had a couple cars picked from searching online and emailed the company late at night. I received a call first thing the next morning and purchased t More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jewell
August 25, 2017

Shannon Reed is very sincere and helpful I have recently purchased 2017 Infinity QX60 at Drivers select. Though I am repeated Customer I was extremely happy with Shannon Reed's Service. He wa More

by swazid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Reed
August 24, 2017

Excellent Experience I came to DriversSelect after having a HORRIBLE experience at Toyota of Dallas. I researched the vehicle I wanted on Consumer Reports and made an appo More

by Ritchie D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMeon Washington, Larry Pelky
August 22, 2017

TERRIBLE CUSTOMER SERVICE Worst customer service for a dealership. No help looking at cars and the guy seemed to be in a rush to get me out o. More

by Not what i expected
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tommy Calhoun
Aug 24, 2017 -

EchoPark Automotive Dallas responded

We really hate to hear that you had a bad experience at our dealership and we would like the chance to make it up to you. Please feel free to contact me at your convenience. customercare@driversselect.com Wes W. Chief Customer Care Officer

August 18, 2017

Simple Process Great experience overall - the process was simple, I was only given straightforward information, and overall the whole process was really time effecti More

by jnc12387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scheu
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