EchoPark Automotive Dallas
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Clean, everyone respectful, great customer service, Mark was awesome. Nice vehicles, I will be back was awesome. Nice vehicles, I will be back More
Simple and easy process. Mark was very helpful through the process, patient and informed us of what was required. Mark was very helpful through the process, patient and informed us of what was required. More
I've enjoyed doing business here both times I bought from them. Pricing on the cars will be fair, the buying process is easy, and I left with a great deal on my new (used) truck. I will go back here again be them. Pricing on the cars will be fair, the buying process is easy, and I left with a great deal on my new (used) truck. I will go back here again because of the excellent customer service and high quality vehicles. Thanks Paul. More
Josh was super friendly, knowledgeable, and efficient! I traveled 2 hours to test drive and inspect a 2022 Nissan Altima that I found on the EchoPark Automotive Dallas website. The car was just as adverti I traveled 2 hours to test drive and inspect a 2022 Nissan Altima that I found on the EchoPark Automotive Dallas website. The car was just as advertised. I applied for financing on-site and drove away with my new car same day. The process took less than 3 hours from start to finish, which in my opinion is AMAZING. I definitely recommend that you see Josh at EchoPark Automotive Dallas for your car buying needs. :-) More
Echo Park is my place to buy car, they don't have hidden fees like other have. They recommend protection plan, but you don't have to take. You do not feel pushed when you test drive car. fees like other have. They recommend protection plan, but you don't have to take. You do not feel pushed when you test drive car. More
Joshua helped me purchase my vehicle and got straight to the point! No xx talk or hassling with trying to get more out of me. My experience with Joshua was fast, easy, and exactly what the car buying proces the point! No xx talk or hassling with trying to get more out of me. My experience with Joshua was fast, easy, and exactly what the car buying process should be like! 10/10. More
Josh Lopez is a pro! I have purchased from him and Echopark in the past and will again in the future! I have purchased from him and Echopark in the past and will again in the future! More
Josh was helpful, knowledgeable and attentive. Would recommend him for sure! Great overall experience with him! Would recommend him for sure! Great overall experience with him! More
I have purchased more than a dozen vehicles in my lifetime and I have to admit that this was one of my least favorite experiences. My daughter and I were there for a specific vehicle and we were lifetime and I have to admit that this was one of my least favorite experiences. My daughter and I were there for a specific vehicle and we were greeted by the salesman as we were walking up. The car was out quick, the test drive was 10 min and we took about 5 minutes looking it over afterwards...then ready to talk numbers. This is where things went south for me. It took 4.5 hours to buy the car. This part of the process has never taken more than 2 (MAYBE 3) hours from start to finish at any dealership I have ever been to previously, so 4.5 hours was absolutely absurd. My time is valuable to me and while I know buying a vehicle is going to take a lot of time, I also know what it's like to buy from a dealership who has people hustling to get it done as quickly as possible. My last 3 vehicles have come from the same dealership and each time my experience was excellent, so maybe comparing EchoPark to them isn't fair but I don't have complaints about any of the others. The manager who talked to me was friendly and to the point, which I appreciated. The salesman was knowledgeable and I appreciated this. However, he did give the impression that he was a top salesman and this sale wasn't that big of deal. He wasn't too invested in a customer relationship with me. My feelings aren't hurt but this doesn't inspire me to give 5 stars. More