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EchoPark Automotive Dallas

Grand Prairie, TX

4.8
4,702 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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2615 W I-20 Frontage Rd

Grand Prairie, TX

75052

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Showing 4,702 reviews

August 09, 2024

First time getting at car ever, this was a great experience, mee was great all around, so helpful, she made sure the suv we wanted was going home with us, once again great all around More

by JoseV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mee “christy” Hing
Aug 15, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. -Ben, Customer Service Manager

August 04, 2024

Joshua was so good to work with during my car buying experience! He wasn’t pushy and made sure all of my questions were addressed. The experience was great. More

by Vanessaray17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. -Ben, Customer Service Manager

July 31, 2024

This is first time I am visiting EchoPark and am really impressed with their courtesy. More

by prasad_kavuri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

EchoPark Automotive Dallas responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review. -Ben, Customer Service Manager

July 28, 2024

Excellent service! Lilia took great care of us and we are so happy with our new car! If you are looking for a new car, ask for Lilia she will take great care of you. More

by Ashley Davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilia Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. -Ben, Customer Service Manager

July 27, 2024

Joshua was very knowledgeable and made the whole process seamless! Definitely recommend and will be back! More

by Lkja2327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. -Ben, Customer Service Manager

July 26, 2024

This is an economic dealership. The prices are very low which matches the very low customer service. If you know what you want and what you’re doing go for it and save the money. Bu More

by betterbellmead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasin Ibrahim
July 26, 2024

Good customer service satisfied with Joshua Lopez. Definitely a dealership to recommend And absolutely would come back More

by Abraham.hoyuela81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. -Ben, Guest Loyalty Specialist

July 22, 2024

Excellent customer service. My sales person was Christy Banks and she was very professional and informative. My Sales experience was very smooth. Love my new Car. I would highly More

by ardenrenee44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. - Ben, Guest Loyalty Specialist

July 21, 2024

The salersalesperson didn’t appear very friendly or helpful. Most of the transaction was completed online. I didn’t feel as if I was valued as a customer. More

by Mrsalexander81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lilia Galindo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

EchoPark Automotive Dallas responded

Hello, We are very sorry to hear about your negative experience. Reviews like this give us an opportunity to learn from our mistakes and provide a better experience for the next guest. Would you mind providing us with more details? Unfortunately, using a dealerrater login ID does not provide us with a way to look you up in our system to reach out. Please give me a call or text at my personal line, (214) 674-6185 to discuss this further. -Ben, Customer Service Manager, EchoPark Dallas

July 21, 2024

Marla our sales lady was great! Process was pretty fast and I love my new RAV4! More

by Renearnett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marla Rosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. - Ben, Guest Loyalty Specialist

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