EchoPark Automotive Dallas
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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The dealership is very nice and clean, very friendly staff. This is our second time purchasing a car with Josh and in the future we will continue to keep working with him. He always lets us know all the staff. This is our second time purchasing a car with Josh and in the future we will continue to keep working with him. He always lets us know all the information and answers all our questions, we appreciate him! More
Julio Velez-Rivera was exceptional. He helped us look through several cars and educated us on pros and cons of each before we finally settled on the perfect car for our needs. He was ve He helped us look through several cars and educated us on pros and cons of each before we finally settled on the perfect car for our needs. He was very gracious with us as we made up our minds. He also made the trade in experience effortless in addition to give us an excellent price on our trace in. Thank you Julio! Thank you EchoPark for a no pressure sales environment that gives us room to explore many options. More
Joshua, was Great! ! If you don't have a sales person request him. You won't be sorry!! ! If you don't have a sales person request him. You won't be sorry!! More
Mark Pederson and finance Manager Salim were awesome. I must say they went above our expectations. Mark had all our paperwork ready when we arrived, and completed the transaction in 15 minutes at best. M I must say they went above our expectations. Mark had all our paperwork ready when we arrived, and completed the transaction in 15 minutes at best. Mr. Salim came out to greet us, shake our hands offered congratulations. we were treated like royalty (LOL), in regards to the purchase of our 2022 Alfa Romero. The car was cleaned and shiny, and we had our photo taken, it was just an awesome experience. I'm sure we will be returning to purchase another vehicle if the need arrives. This was our second purchase from Echo Park, we purchased a 2018 a Mercedes Benz in 2021; still have it and it's in great shape. The facility restrooms were clean, just needed some snacks. Overall, AWESOME job Mr. Mark and Mr. Salim. Thanks you both, be blessed and stay safe. More
AJ in service took great care of me. I purchased a vehicle from this EchoPark location and then soon after was encountering some issues with the vehicle. I called the dealership back an I purchased a vehicle from this EchoPark location and then soon after was encountering some issues with the vehicle. I called the dealership back and AJ responded and assisted me in the process of getting what went wrong dealt with, taking it upon himself to find creative ways to accommodate me. Great customer service and overall great experience. More
Mark Johnson was wonderful. The whole process was quick and easy. Very friendly and professional. I’m extremely excited about my new 2020 Elantra!! The whole process was quick and easy. Very friendly and professional. I’m extremely excited about my new 2020 Elantra!! More
Echo Park went above and beyond in customer service with my Lexus ES300h 2022 purchase and repair work this last week. Apparently, the car I purchased had an after market bumper placed on it that was not in my Lexus ES300h 2022 purchase and repair work this last week. Apparently, the car I purchased had an after market bumper placed on it that was not installed correctly, when a sensor popped out Park Place refused warranty service citing it was not installed correctly. I called echo park and asked them what could be done.. AJ stepped up and said he would make it right and he did!!! I had to get home for the holidays and needed my car fixed fast. AJ got my car back up to standard and washed and detailed it super nice! I would be remiss if I do not give a shout out to Lilia Galindo my original sales rep that helped coordinate the repairs and help sell me the challenger I purchased for my son this year too! Echo park is amazing! This is how car purchases should be! I live echo park! More
Mark was all professional and went above and beyond to make us happy. He never pressured us was one thing we liked. make us happy. He never pressured us was one thing we liked. More