EchoPark Automotive Dallas

Great experience No one likes buying a car or haggling with some used car salesman. Josh at drivers select made the entire process so easy and enjoyable. I would rec No one likes buying a car or haggling with some used car salesman. Josh at drivers select made the entire process so easy and enjoyable. I would recommend anyone to go to Josh to buy their next car. More

Joshua was awesome! He was patient and kind and made the whole experience easy for me! I will definitely buy my next car from him! I will refer my family and friends, as well. Thank you! whole experience easy for me! I will definitely buy my next car from him! I will refer my family and friends, as well. Thank you! More

Very helpful and knowledgeable. Very courteous and polite. Very professional and personable. After finding out what we were looking for, showed us both cars and helped us decide which was a better o polite. Very professional and personable. After finding out what we were looking for, showed us both cars and helped us decide which was a better option for us. More

Wonderful Experience I was so pleasantly surprised when I went to this dealership to purchase a vehicle. Marla Rosser was my saleslady and she really knows her stuff. Sh I was so pleasantly surprised when I went to this dealership to purchase a vehicle. Marla Rosser was my saleslady and she really knows her stuff. She helped me with exactly what I wanted and it didn't take forever. If you want to save time and money, I suggest this place. More

Very pleasant atmosphere. Offered us coffee or water. Adrian was very attentive And there was no waiting for him. He found us the car we wanted and were out of there in no time. Good job Adrian. Adrian was very attentive And there was no waiting for him. He found us the car we wanted and were out of there in no time. Good job Adrian. More

Thank you so much for helping me get the perfect car for me! I appreciate all the time you spent with me especially when I needed I had questions. me! I appreciate all the time you spent with me especially when I needed I had questions. More

Simple and easy process from the start. Really appreciate how transparent and upfront the whole purchase went. Would definitely do business with again - especially Edward. how transparent and upfront the whole purchase went. Would definitely do business with again - especially Edward. More

WORSE EXPERIENCE Found a car I wanted to buy for my wife as wedding anniversary gift. Went and looked at the car, it was available. Came back did budgeting and fille Found a car I wanted to buy for my wife as wedding anniversary gift. Went and looked at the car, it was available. Came back did budgeting and filled online credit application with driversselect, was approved. Contacted Driversselect's sales manager Jay Cooper to make sure the vehicle was still available and credit is approved, he ran hard inquiry on my report right away and sent me amount due, including total price and monthly installments in email with confirmation. Agreed to meet next day, (last friday). I drove 55 miles with my wife and son to give her surprise. I was told car is not on the lot and it was sold to other customer. myself and my wife were very disappointed and i questioned is this their normal practice and if they ran hard inquiry which will stay on my report, i was told by Jay and and other sales manager Joe that we could have done better, sorry... i asked for senior management escalation i was told head of sales (Mark) will tell you same, head of sales (Mark) card was given to me. i called and left messages no reply. Then, i was told we can give you another car.... Watch out everyone...... be very careful.....Both myself and my wife were very disappointed. I will tell family and friends not to even go their direction for sure. I will be following up and will go to all the senior management including (Driverselect CEO - Steve Hill), until i get resolution and get the car i selected. More

He worked fast and efficient with me and my family. I definitely recommend him to work with for your car purchase of any kind! -Vanessa definitely recommend him to work with for your car purchase of any kind! -Vanessa More