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EchoPark Automotive Dallas
Grand Prairie, TX
4,710 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 4,710 reviews
March 01, 2020
It was an absolute pleasure working with Ed Shaffer- he is the absolute best!! If you’re looking for an honest, smart, charismatic “sales man” He’s actually turned friend/Ed is it! The process can take a d is the absolute best!! If you’re looking for an honest, smart, charismatic “sales man” He’s actually turned friend/Ed is it! The process can take a day but mine took two because I had to bring my stubs. Nevertheless, he was with me from start to finish. I went in on a whim one Thursday evening after chatting with him on their online website with a list of 5 different car finishes (that just shows how massive their inventory is, we all love options) same model and make of course and we narrowed it down to one. He is patient, respectful and prompt! It has been three months now and Ed still checks on me and how the vehicle is serving me! Now that’s customer service!!! Ed, if you’re not employee of the year I’m not sure who deserves it more! You rock and you’re the best! Go see Ed, he’s ready to serve you with with a smile! More
by Ms Annie
Employees Worked With
Edward Shaffer
February 28, 2020
Disappointed and unimpressed This was my first visit and experience at EchoPark/Driverselect. Based on what I had read, I expected a much different and better experience. I was ho This was my first visit and experience at EchoPark/Driverselect. Based on what I had read, I expected a much different and better experience. I was hoping for a customer centric, no hassle or haggling, streamlined process. I got just the opposite. First, I planned on getting a headstart so I told the sales associate that I was very interested and submitted a finance app in advance. When my wife and I got to the dealership it was very busy and crowded but it was Saturday afternoon so that's expected. I was pleased with the efficient process of taking a test drive without the sales guy and returning the car. That was about all I was pleased about. It was very busy and I get it but wait times were longer than expected and there was staff running around everywhere. We decided we wanted to buy the car so we started the whole negotiation process. I knew the price of the car was right so it was about my trade in and the financing. I had done my research and had some very conservative expectations in mind. The trade offer was about $1500 less than avg blue book for a very nice low mileage Lexus. I decided I could live with this if we could make the financing work. I was looking for anything spectacular, only financing about $15k so 3 years at 5% or lower which seemed reasonable. I guess not because I spent the next hour+ going back and forth with our sales guy plus the "desk" guys(another annoyance of the typical dealership tactic) and the finance manager. I figured out that since the price of the cars is below avg, the difference is made up by offering low trade values and upselling the extras and pushing for the "preferred" finance partners. The terms were not favorable and I almost walked a couple of times. We ended up with a 5 yr term at 5.9% since I was told I could prepay without penalty. The entire experience was not fun and I will not be a repeat customer. To top it off, the next day I was looking the car over out in the sun an noticed that it has some substantial paint work done(the entire rear driver side door) that didn't match, had overspray on the window and trim. The CarFax I was given showed no accidents so this was either minor enough that it didn't have to be reported or it was falsified. I'm keeping the car and living with it but I'm not a satisfied customer. More
by steves3002
Employees Worked With
Gene Kakoma
February 27, 2020
We had a great experience with driversslect. Edward Shaffer is very pleasant. explained the deal in details and did nice job on helping us out find the right car. Shaffer is very pleasant. explained the deal in details and did nice job on helping us out find the right car. More
by yuelucau
Employees Worked With
Edward Shaffer
February 27, 2020
Josh was great! He was friendly. He provided effective and efficient service. The lot has a nice selection of cars and promptly cleaned the vehicle while I waited. and efficient service. The lot has a nice selection of cars and promptly cleaned the vehicle while I waited. More
by Sarah.duran365
Employees Worked With
February 25, 2020
Great...! It was a pleasant experience buying my Nissan there . Nice people great service and very helpful. I definitely recommend to friends a family thank you so much ..! Nissan there . Nice people great service and very helpful. I definitely recommend to friends a family thank you so much ..! More
by diannagarcia77
Employees Worked With
February 20, 2020
Great personality, explained thoroughly with the deal and straightforward with price. I appreciate the experience. Thank you for having great staffing that help customers like me. straightforward with price. I appreciate the experience. Thank you for having great staffing that help customers like me. More
by Nguyen
Employees Worked With
Edward Shaffer
February 20, 2020
I was highly impressed with Josh and the dealership. They were able to get me approved very quickly. Everything was done before I got to the dealership. All I had to do was test drive the vehicle and sign th were able to get me approved very quickly. Everything was done before I got to the dealership. All I had to do was test drive the vehicle and sign the paperwork. Josh was great with communication and letting me know exactly what was going on. I have already referred friends/family to him. More
by khiggins
Employees Worked With
February 19, 2020
Jose Jasso was a pleasure to work with! He was very informative, extremely helpful and kind. Our first experience here wasn’t great - we were neglected. Jose changed our perspective of the dealership! informative, extremely helpful and kind. Our first experience here wasn’t great - we were neglected. Jose changed our perspective of the dealership! He worked with us (even after closing hours) to ensure I was happy with the deal! Definitely a hard-worker - knows his stuff and I absolutely enjoy my 2017 Hyundai Sonata! More
by Charris3382
Employees Worked With
Jose Jasso
February 18, 2020
Josh made this the best car buying experience ever. He was upfront and honest about every single detail, got me the best deal and was super patient about all my questions. i would highly recommend him to was upfront and honest about every single detail, got me the best deal and was super patient about all my questions. i would highly recommend him to anyone! More
by ecaden4
Employees Worked With
February 18, 2020
Jose is extremely professional and took great care of us!! Great guy and will use his services again. On 1 to 5 stars scale , we give him 10 stars! us!! Great guy and will use his services again. On 1 to 5 stars scale , we give him 10 stars! More
by Dwillia
Employees Worked With
Jose Jasso
