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EchoPark Automotive Dallas

Grand Prairie, TX

4.8
4,705 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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2615 W I-20 Frontage Rd

Grand Prairie, TX

75052

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Showing 4,705 reviews

August 08, 2020

Josh provided a great service and answered all questions! Definitely give 5 stars for the awesome customer service! Josh was helpful in taking care of us with everything we needed for my car purchase. More

by Mariela Mendoza
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

EchoPark Automotive Dallas responded

Mariela, thank you for leaving us this review. I'm happy that Josh was able to answer all of your questions and get you into the vehicle of your choice. Enjoy your new purchase! Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 07, 2020

Great prices and great service! Got a great price for my car and was able to purchase my dream car! So happy thanks so much! More

by jennamallory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

EchoPark Automotive Dallas responded

Jenna, thank you for your review. I'm happy we were able to get you into your dream car, enjoy! Please let us know if there's anything we can assist you with in the future. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 06, 2020

Disappointment, contacted the dealership multiple times and no response. My sales associate and service representative are no longer employed at the dealership. I was promised a second key and replacement More

by TV
Recommend Dealer
No
Employees Worked With
Myriam & Julie
Aug 26, 2020 -

EchoPark Automotive Dallas responded

Hello, I apologize for the lack of communication. Please contact me at your earliest convenience so I can assist you in resolving your issues. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 05, 2020

Joselyn was very nice and worked hard to help us close Joselyn was very nice and worked hard to help us close the deal! Very happy with the car and experience overall! I will be looking for a preownex QX8 More

by Gordon
Recommend Dealer
Yes
Employees Worked With
Joselyn Garcia
Aug 10, 2020 -

EchoPark Automotive Dallas responded

Gordon, thank you for taking the time in leaving us a review. I'm glad Joselyn worked hard to help you get into the vehicle of your choice, and provided you with the guest experience we strive for. Enjoy your new vehicle! Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 04, 2020

Easy, smooth transition Adrian Mora & Jose Gonzales in finance were great. I had a trade in. We spoke over the phone and he pretty much took care of everything before I got t More

by Jessenya.crystal.meza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez, Adrian Mora
Aug 10, 2020 -

EchoPark Automotive Dallas responded

Jessenya, thank you for taking the time in leaving us a review. I'm glad Adrian and Jose made the process as smooth as possible and were able to get you into the vehicle of your choice. Please let us know if you need anything in the future. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 04, 2020

Phenomenal dealership. I drove over 3 hours because of the wonderful things I had been told personally about not only their prices, but the overall buying experience as a whole. My sales persona was Charl More

by Nikki_kilgore86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bright
Aug 10, 2020 -

EchoPark Automotive Dallas responded

Nikki, I appreciate you taking the time in leaving us a review. I'm glad Charles was patient throughout the process and able to get you into the vehicle of your choice. Please don't hesitate if you need anything in the future. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 04, 2020

Josh was so very personable an informative. He wasn't pushy and was able to answer all the questions we had. We appreciated him telling us what his goal was in helping us. He asked great questions and More

by M5home
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

EchoPark Automotive Dallas responded

M5home, I appreciate your review and taking the time to tell us about your experience. Josh's customer service is an excellent example of the guest experience we always aim to provide, and I'm happy he was able to get you into your perfect car. Enjoy! Wes W., Senior Guest Loyalty Specialist, driversselect.

August 04, 2020

This was my first car buying with driverselect, an EchoPark Company and I had great experience with their consumers service. Joshua McKay Did a marvelous job explaining everything from the Atlas I was More

by man.abraham14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Kakoma, Jeff Palmer, Vance Washko
Aug 10, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you for your five star review. I'm happy to learn that Joshua was able to answer all of your questions and provide you with excellent customer service. Hope you're enjoying your new vehicle. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 03, 2020

Joshua was very friendly and welcoming the whole time! This was my first experience buying a car and it was made very enjoyable with the help from Joshua. More

by addbell
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2020 -

EchoPark Automotive Dallas responded

Congrats on your new car and thank you for recognizing Josh for the great service he provided. Wes W Senior Guest Loyalty Specialist driversselect. customer.care@driversselect.com

August 02, 2020

Would rate -100. They LOST the car I made an appointment to test drive. After driving over an hour to get there, we ended up waiting another 1.5 hours and involved a manager to no avail. Went home disappo More

by azrayna1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Some manager at the sales guy desk.
Aug 19, 2020 -

EchoPark Automotive Dallas responded

Hello, I do apologize that the vehicle you came in to test drive wasn't available at the time of your visit. We definitely want to respect our guests' time and I'm sorry that this didn't happen. Please contact me at your convenience so we can talk about this further. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

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