
EchoPark Automotive Dallas
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Josh made our purchase an easy transaction with transparency back in February. He did recommend the maintenance plan which came handy for an unexpected issue. transparency back in February. He did recommend the maintenance plan which came handy for an unexpected issue. More
J. Lopez was absolutely outstanding in the car buying experience. Bought a car a week ago from a different dealership and I can say hands down without a shadow of a doubt I wish I had contacted Josh firs experience. Bought a car a week ago from a different dealership and I can say hands down without a shadow of a doubt I wish I had contacted Josh first. I arrived at Echo Park at 12 and was out the door before 2 and the majority of the wait time was for the car cleaning process. My man had all my options ready for me when I got there which made the transaction so smooth!!! I’ll be sending more people his way. More
Our car buying experience at EchoPark was so simple and easy. Charles Bright was kind and friendly. He made everything very easy for us and worked to make sure we were well taken care of and got everything easy. Charles Bright was kind and friendly. He made everything very easy for us and worked to make sure we were well taken care of and got everything we needed in a new vehicle. I would recommend EchoPark and Charles for anyone looking for a nice pre owned vehicle. All the vehicles are only 1 previous owner and pass a major inspection. More
What an incredible experience at Driversselect! Josh Lopez took care of me and my wife while choosing our vehicle. He was not only patient with us while we were making our selection, but he was extremel Lopez took care of me and my wife while choosing our vehicle. He was not only patient with us while we were making our selection, but he was extremely thorough with all of the details we needed. Choosing a new car is no easy task and can feel overwhelming at times. However, Josh’s professionalism, and cool demeanor will not only set your mind at ease, it will also make the process feel as easy as possible. We are so happy with our new purchase, and will send any friends or family his way. Thanks again Josh! -The Hawthorne’s More
DONT WASTE YOU TIME HERE!!! 3 days I'll never get back...worst car buying experience I've ever had. My salesman was "new" and had no clue how to sell a car and provided misleadin 3 days I'll never get back...worst car buying experience I've ever had. My salesman was "new" and had no clue how to sell a car and provided misleading information that most would have believed...I almost did. Luckily for me, I brought along a friend that works at another dealer, just to make sure I wasn't getting screwed over. That decision alone saved me thousands of dollars! After 4 hours of ridiculous negotiations, we finally agreed to terms, but it took a sales manager getting involved for that to happen. I was told the truck was being detailed and gassed up for me, that's why we were supposedly waiting another hour after the deal...but, after driving off the lot it was obvious that the truck was not detailed and only had quarter tank of gas!! Shortly after, TPMS light comes on (Tire Press Systm) and front tire sensor isn't registering PSI...truck is noticeably pulling left and vibrating over 70mph. At this point I'm furious....and then I notice a nice big crack in the windshield that wasn't caught before! How does a new truck get sold in this kind of condition?!! It was too late in the evening to deal with anything at that point, so I had to drive the almost 2 hours back home, just to come back the next day. After speaking with customer care, I drive back the next day to drop off for repairs....This is not what anyone wants to do the first day they buy a new truck! They give me a rental that smelled like cat xxxx and told me to come back the next day...again, I don't live close at all! So, I come back the next day and was told everything is repaired....but when I looked at the truck, the windshield was still cracked!!! This dealership wasted 3 days I'll never get back and never once took the time to compensate me or offer anything at all for their mishandling of this situation. If you want a reliable vehicle, knowledgeable sales staff and quality customer service....DONT COME HERE!!! More
Stay away from this dealer if you expect after sales service/support. No email address/ after sales number always goes to voicemail and there is no response!! Numerous complaints online regarding after service/support. No email address/ after sales number always goes to voicemail and there is no response!! Numerous complaints online regarding after sales service from this dealership! I would not go back to them ever! More
We recently purchased a vehicle from Charles Bright at Driver Select and he was incredible. Extremely patient and listened to my every word. I would most certainly recommend Charles to anyone interested b Driver Select and he was incredible. Extremely patient and listened to my every word. I would most certainly recommend Charles to anyone interested but nervous about the car buying experience. I will for sure be reaching out to Charles for my next vehicle purchase. More
The process was done with absolute ease! I contacted my salesman Joshua Lopez; he assisted me, answered all of my questions made me very comfortable. Prior to my arrival I was worried about how the experie salesman Joshua Lopez; he assisted me, answered all of my questions made me very comfortable. Prior to my arrival I was worried about how the experience was going to be like however he made it absolutely phenomenal! I greatly appreciate you sir! More
I was pleased by both Joshua and Tariq. My wife and I went in told them the car we wanted and they made it happen! went in told them the car we wanted and they made it happen! More
This dealership was a nice surprise! Found a truck online for less than other major dealerships. Went in, test drove, and walked out with a new truck by lunch. Joshua McKay and other staff were friendly and for less than other major dealerships. Went in, test drove, and walked out with a new truck by lunch. Joshua McKay and other staff were friendly and professional. More