EchoPark Automotive Dallas

Before sell experience is good but after sell Experience has been horrible for me. Purchased a car in Dec, Had problems within a week, car is still being fixed, its been 3 months, still driving loaner vehic has been horrible for me. Purchased a car in Dec, Had problems within a week, car is still being fixed, its been 3 months, still driving loaner vehicle. Too many people, to help during sales and no offense they are great at it but no specific person to help on after sales issues. Car value depreciated by 5k just in weeks. Had to do rentals for weeks, no compensations and no specific answer on what happens, if vehicle is still Not fixed. Plus you have to come every week or two to swap vehicles and apparently there is also limit on how many miles you can drive their loaner vehicle. It’s a good choice if car doesn't have a problem. I wish they would at least have the courtesy of being respectful and explain the meaning of 1000 miles warranty before they sell you car. Because they definitely do not give you another car of same value, if problem arises within a week or 1000 mile. More

Very easy transaction and financing options were great. Mee was very good at answering questions and getting us info that we needed Mee was very good at answering questions and getting us info that we needed More

Mark was a wonderful salesman, very helpful and patient with all the questions I asked about the car I was looking at and ultimately purchased! I highly recommend EchoPark if you’re looking for a used car with all the questions I asked about the car I was looking at and ultimately purchased! I highly recommend EchoPark if you’re looking for a used car More

Adrian Basulto was marvolous. He worked hard to get me the lowest payment on a car as possible. I was there for a while but he made sure the process went as fast as possible. Than He worked hard to get me the lowest payment on a car as possible. I was there for a while but he made sure the process went as fast as possible. Thanks, More

Awesome experience. They gave me exactly what we discussed over the phone without any haggling. They gave me exactly what we discussed over the phone without any haggling. More

Excellent service. We hashed out all the details over the phone and when we got there basically all that was left was to sign. Fairly painless and one of the quickest We hashed out all the details over the phone and when we got there basically all that was left was to sign. Fairly painless and one of the quickest experiences i have had. More

Mee really helped us get our family into a reliable vehicle! She went the extra mile! vehicle! She went the extra mile! More

Karla was great and professional. She made the process look easy and she was always ready to help even to go the extra mile. Echo Park is clean and nice. Customer service is excellen She made the process look easy and she was always ready to help even to go the extra mile. Echo Park is clean and nice. Customer service is excellent.. I will recommend this dealership. More

Found a very great deal on the vehicle I wanted. Echo park made the buying process easy! Echo park made the buying process easy! More

First time I bought a car from this dealership. Courtenay was fantastic! He was honest, efficient and professional. He did not try to pressure me into buying options I did not want. The price w Courtenay was fantastic! He was honest, efficient and professional. He did not try to pressure me into buying options I did not want. The price was right. They gave me a fair offer for my trade in. I am certainly going to shop there again on my next car purchase. More