EchoPark Automotive Dallas

LaMarcus was awesome! Made the car buying experience so easy and quick. I highly recommend Echo Park and all of their associates that work there. easy and quick. I highly recommend Echo Park and all of their associates that work there. More

Josh was amazing to work with! He is super nice & straight forward about the whole process. He made it so quick and easy. I will definitely call him next time I need a new car! 🤩 straight forward about the whole process. He made it so quick and easy. I will definitely call him next time I need a new car! 🤩 More

I found the exact car I was looking for, it was $1500 less than similar vehicles with 20k less miles. That was just the start, they gave me $1000 more for my trade. Go see my man Kyle Bryant at Echo Park less than similar vehicles with 20k less miles. That was just the start, they gave me $1000 more for my trade. Go see my man Kyle Bryant at Echo Park, this guy is so personable and very knowledgeable about the car buying process. He treated me with respect and listened to all of my concerns and questions. Don’t waste your time at other dealers go to Echo Park Dallas! More

Excellent service from everyone who help with the trade in off a vehicle and the purchase of another. I will come back for future vehicle trades and purchases in off a vehicle and the purchase of another. I will come back for future vehicle trades and purchases More

What a wonderful place to purchase a vehicle from. Everyone was friendly from the moment I entered the building. The atmosphere was relaxing and not at all stressful. Not to mention the amazing coffee Everyone was friendly from the moment I entered the building. The atmosphere was relaxing and not at all stressful. Not to mention the amazing coffee machine for those who love a good vanilla latte. Our sales associate Eddie listened to everything we wanted in a new vehicle and worked hard to help us find the perfect car. I never felt pressured or rushed. As a first time car buyer, this could not have been a better experience. More

Eddie did a wonderful job of being patient with me & allowed me to test drive quite a few vehicles. I recommend him as a sales associate as well as taking the time to visit Echo Park if you are looking allowed me to test drive quite a few vehicles. I recommend him as a sales associate as well as taking the time to visit Echo Park if you are looking for a new vehicle at a great price. More

Echo park is Not like other dealerships, the atmosphere is very relaxed and calm. When you 1st enter the dealership you don't feel that TENSE feeling and there's not 10 salesman running up to you at one -t is very relaxed and calm. When you 1st enter the dealership you don't feel that TENSE feeling and there's not 10 salesman running up to you at one -time. Everyone there was very nice and helpful. I actually had a referral from my neighbor, BRANDON Mc Gruder WAS MY salesman and he EXCEEDED MY EXPECTATIONS. Brandon was PATIENT, kind, genuine and most importantly he LISTENED. He never made us feel pressured, he truly made us feel like the CUSTOMER was most important then the SALE. I'm very happy with my purchase and I've already referred several family members and i just purchased my car yesterday. This is what buying a car should be like!!! More

I would caution anyone from buying here, especially women. From the moment I walked in, the Mark Peterson who "helped" me treated me as a ditsy women who didn't know anything. He showed me pictures of women. From the moment I walked in, the Mark Peterson who "helped" me treated me as a ditsy women who didn't know anything. He showed me pictures of his daughters and grand daughters to try to gain my trust in his sales ploy, only to try to screw me over down the line. After test driving vehicles, I chose a Lexus for their luxury feel and reliability. I had been preapproved for a low interest rate only to be told they only do in house financing. This guy told me the lowest rate I could get was a 6.8% rate through Ally, who also provides their gap insurance and warranty. The rate I was preapproved for was 3.8% so this is a large difference. I decided to leave the dealership at that point to consider my options and man do I wish I would have just stayed away! Unfortunately, I went back and after doing further research began to negotiate and ask about their other in house lenders. One of which was the lender I was already pre-approved through. After hours of sitting in there the man says to me, "you know you can just take any rate we give you and refinance the moment you walk out of here." I guess being a woman, we should just take the direction given from the salesmen instead of fighting for the rate we deserve, and are capable of getting. Not to mention, being a woman I am the prime candidate to be taken advantage of with the gap coverage and warranty which is a total scam. Had to tell the guy no on that AT LEAST 5 times. The day I drive off the lot, I have a flat tire. I take it in to get it fixed and I am told there is a SCREW DRIVER in my tire. After several deep breaths I pay to have it replaced and chalk it up to a coincidence, although now I am not too sure. They tell me that my front tires as also in very bad need of replacement. So much for Echo Parks 100- something point check. A couple days after that, I notice my brakes are also grinding. What a nightmare experience this is, when buying my first car should have been an exciting moment. Begrudgingly, I take it back to EchoPark to have them fix the issues since I am within my 30 day warranty. They keep my car for 4-5 days and finally it is returned to me. 3 days later ANOTHER FLAT TIRE. A huge nail was in my tire. Another coincidence? Who knows. I called EchoPark and left a voicemail about this with no response. As terrible all of this was, it still was not enough for me to write a scathing review, but now 5 months later, my brakes are grinding once again. I was told my front brakes and rotors were being replaced, only for the representative to tell me that it was actually my back brakes that were replaced and this was a "miscommunication." I was told that 4 cm, which is barely anything, is all that is required for their check. If it was this low, I wish they would have at least conveyed this to me so I could have known that this would be an issue in the near future. Long story short- avoid this place if at all possible. If the car prices are unbeatable and you feel you must be a customer here my advice is, know what rate you qualify for ahead of time and do not settle for less. It may take hours but do not let them con you into a bad interest rate. Also, if you are serious about buying a car and have one picked out, PLEASE take it to an outside mechanic and have them run an inspection diagnostics test on your vehicle before you buy it. It's $100 that will save you money tears and frustration down the line. Especially if you are a woman, because once again you will never get the respect or acknowledgement that a man would at this place. More

Liliana was amazing! She helped ensure the process was efficient and quick as possible. She went out of her way to make sure I was happy with my purchase. Will refer to family and friends! efficient and quick as possible. She went out of her way to make sure I was happy with my purchase. Will refer to family and friends! More

Trey Was Amazing. He Made My Car Buying Experience Super Easy And Stress Free. He Was Very Professional And Has An Great Personality. Thank You For The 5 STAR Service. Easy And Stress Free. He Was Very Professional And Has An Great Personality. Thank You For The 5 STAR Service. More