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EchoPark Automotive Dallas

Grand Prairie, TX

4.7
4,564 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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2615 W I-20 Frontage Rd

Grand Prairie, TX

75052

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Showing 4,564 reviews

August 10, 2024

Nothing about the sales team or leadership was positive. It appeared to me they really did not care. More

by Alicia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marlon Jackson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

EchoPark Automotive Dallas responded

Hello, I'm sorry to hear that you had a negative experience with us. I'd love to hear your concerns and attempt to address them. If you'd like to reach out so that I can address your complaint more specifically, please feel free to call or text me directly at (214) 674-6185. -Ben, Customer Service Manager

August 09, 2024

First time getting at car ever, this was a great experience, mee was great all around, so helpful, she made sure the suv we wanted was going home with us, once again great all around More

by JoseV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mee “christy” Hing
Aug 15, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. -Ben, Customer Service Manager

August 04, 2024

Joshua was so good to work with during my car buying experience! He wasn’t pushy and made sure all of my questions were addressed. The experience was great. More

by Vanessaray17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. -Ben, Customer Service Manager

July 31, 2024

This is first time I am visiting EchoPark and am really impressed with their courtesy. More

by prasad_kavuri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

EchoPark Automotive Dallas responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review. -Ben, Customer Service Manager

July 28, 2024

Excellent service! Lilia took great care of us and we are so happy with our new car! If you are looking for a new car, ask for Lilia she will take great care of you. More

by Ashley Davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilia Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. -Ben, Customer Service Manager

July 27, 2024

Joshua was very knowledgeable and made the whole process seamless! Definitely recommend and will be back! More

by Lkja2327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. -Ben, Customer Service Manager

July 27, 2024

The dealership got me into my new used car within a few hours running like new I was able to get a sunroof like I've been wanting! Excellent customer service my salesperson was Mark! More

by tytianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Cooper
Nov 06, 2024 -

EchoPark Automotive Dallas responded

Thank you for the positive review! We are thrilled to hear that we were able to provide excellent customer service and help you find your perfect car with a sunroof. Enjoy the new ride and congrats on your purchase! Thanks for choosing our dealership.

July 26, 2024

This is an economic dealership. The prices are very low which matches the very low customer service. If you know what you want and what you’re doing go for it and save the money. Bu More

by betterbellmead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasin Ibrahim
July 26, 2024

Good customer service satisfied with Joshua Lopez. Definitely a dealership to recommend And absolutely would come back More

by Abraham.hoyuela81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. -Ben, Guest Loyalty Specialist

July 22, 2024

Excellent customer service. My sales person was Christy Banks and she was very professional and informative. My Sales experience was very smooth. Love my new Car. I would highly More

by ardenrenee44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

EchoPark Automotive Dallas responded

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future. - Ben, Guest Loyalty Specialist

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