EchoPark Automotive Dallas

I bought a car on approximately July 15th, but the dealer was uncertain about many of my inquiries. Following the purchase, I encountered several issues, including the need for a lower control arm replacemen was uncertain about many of my inquiries. Following the purchase, I encountered several issues, including the need for a lower control arm replacement, alignment, alternator repairs, and brake and rotor replacements. Altogether, I have spent an additional $1,400 on top of the $9,500 I initially paid for the vehicle. I regret my decision, and I urge you not to make the same mistake! Proceed with caution! Although they offered me a $50 gift card, it hardly compensates for the substantial expenses I have incurred for this 2015 Volkswagen Tiguan. More

Joshua was an exceptional salesperson and very diligent and easy to work with. I would highly recommend him to any one who would like to purchase from Echo Park Automotive. and easy to work with. I would highly recommend him to any one who would like to purchase from Echo Park Automotive. More

Josh was very friendly and helpful. He was not pushy and made the experience as smooth as possible. Thanks, Josh! He was not pushy and made the experience as smooth as possible. Thanks, Josh! More

Quick. responseive. Professional and made the car experience fast and easy. Will give 5 out of 5 stars! responseive. Professional and made the car experience fast and easy. Will give 5 out of 5 stars! More

Joshua Lopez was so easy and pleasant to work with (: Very responsive, professional and made our purchase super easy. Thank you so much Joshua for helping my family and I (: Very responsive, professional and made our purchase super easy. Thank you so much Joshua for helping my family and I More

Not a fan of this dealership. Management lazy and tacked additional cost that gets added into the price of the car. Buyers beaware...... Management lazy and tacked additional cost that gets added into the price of the car. Buyers beaware...... More

I have purchased several cars at different dealerships. This was the most disappointing experience i have ever had. I was set to purchase a car that I had test drove and was ready to sign papers. The sal This was the most disappointing experience i have ever had. I was set to purchase a car that I had test drove and was ready to sign papers. The sales person was great. However when manament got involved. They gave me an estimate for the monthly payment I found out they tact a lot of hidden add on cost. Buyer beware! The manager also was not friendly or cared if he sold a car or not. I will not be buying a car from here. Look else where you deserve better service... More

This is the absolute worse place to get a car. They’re set in their ways & won’t help you out at all. They ran my credit, risking my credit score, & sold our car 40 minutes before we could there b They’re set in their ways & won’t help you out at all. They ran my credit, risking my credit score, & sold our car 40 minutes before we could there because my finances weren’t approved prior dude to the fact the banks were closed the day before so they decided to give the car away to someone else & all they could say was “sorry this is first come first serve”. Didn’t help us in anyway except “offer a discount” for the trouble but when they found the car at another dealership the discount didn’t apply. Absolute worst customer service, offered no support or other options. AND they left us for 3 hours waiting for help after their initial talk with us. DO NOT go through this trash dealership unless you want your heart broken on the way to pick up your new car. -200 out of 10 stars. More

Great experience. Our salesman, Javin(Javen), was excellent. My only suggestion would be to have more finance personnel available. This seems to be a bottleneck. Cause Our salesman, Javin(Javen), was excellent. My only suggestion would be to have more finance personnel available. This seems to be a bottleneck. Causes buyers to be at the dealership for an extremely long time. More

Lillia did a great job making my purchase smooth and easy. I really appreciate that she took care of everything and it was 90% finished when I picked my vehicle. No haggle and no changes in terms when I easy. I really appreciate that she took care of everything and it was 90% finished when I picked my vehicle. No haggle and no changes in terms when I arrived. Very pleased! More