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EchoPark Automotive Atlanta (Duluth)

Duluth, GA

Overview
Employees
Reviews
Vehicles
4.8
873 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3296 Commerce Ave NW

Duluth, GA

30096

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Showing 873 reviews

February 22, 2022

Nicole is awesome and very knowledgeable on the products and services. Thanks Nicole very much. More

by LawandaLocust
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2022 -

LawandaLocust responded

Thank you

Feb 22, 2022 -

LawandaLocust responded

Thank you

February 22, 2022

Awesome, outstanding above and beyond very helpful do there best to help they’re customers More

by Frankclark785
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2022 -

EchoPark Automotive Atlanta (Duluth) responded

Hi Frankclark785, thank you for taking the time to leave a review for us at EchoPark Automotive Atlanta (Duluth). We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2022

K was awesome she explained everything she answer all are questions so if you are looking for a car please come see k More

by Jtonylife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenelia Peart
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Feb 22, 2022 -

EchoPark Automotive Atlanta (Duluth) responded

Jtonylife, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 19, 2022

Best car buying experience ever! Everyone was very kind, informative, understanding and courteous. Very happy with the purchase of my 2019 Kia Soul!! It's the car I've always wanted! More

by lyra.rindt74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter VanDeGough, Eric Rodriguez, Sherard Reddick
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Feb 22, 2022 -

EchoPark Automotive Atlanta (Duluth) responded

Lyra.rindt74, thank you for the high star rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 19, 2022

I was very impressed with echo park! !! Sherard was very helpful, friendly and went above and beyond to assist us! He helped us match up with our perfect car! On a scale of one to 10, I'm More

by jonathanpitts503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Van Den Berghe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherard Reddick, Eric Rodriguez
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Feb 22, 2022 -

EchoPark Automotive Atlanta (Duluth) responded

Hi Jonathanpitts503, thank you so much for your positive comments about EchoPark Automotive Atlanta (Duluth)! We're looking forward to your next visit with us!

February 19, 2022

What a great experience. Went in wanting to only sell my vehicle. Ended up using only part of my trade and getting not only into a newer vehicle, but one that I've wanted for More

by Adam Woods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marieo Gantt
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Feb 22, 2022 -

EchoPark Automotive Atlanta (Duluth) responded

Adam Woods, thank you for sharing your positive experience! We can't wait to see you again, have a great day.

February 18, 2022

I want to give a shout out to Sherard the man for the amazing experience today at Echo Park. He got me in the car that I wanted with a great deal. Thanks Sherard. More

by KedarB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Van Den Berghe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherard Reddick
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Feb 22, 2022 -

EchoPark Automotive Atlanta (Duluth) responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2022

Knowledgeable salespeople. Clean shop and bathrooms. Brought the car up, I didn't have to walk to who knows where. Entrance is confusing; a few more directional signs would More

by marylutn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Pineyro-Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2022 -

EchoPark Automotive Atlanta (Duluth) responded

Marylutn, we are so pleased you enjoyed your visit to EchoPark Automotive Atlanta (Duluth)! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Feb 22, 2022 -

marylutn responded

Full disclosure, Friday, the next day, when I drove from Chattanooga back to EchoPark Duluth in a shuttle, the shuttle service (my choice of Chattanooga shuttle company, nothing to do with EchoPark) dropped me off I have no idea where at the Atlanta airport, which is a small city. I asked the driver where I should go (EchoPark said I would be getting a Lyft driver to the dealership)? He told me sort of and also said the airport had changed things around recently (last couple months?) and it was hard to figure things out. Great. I asked 3 airport employees where to go for a Lyft ride and they ALL pointed to one area. I went there, turns out it was the taxi area. I waited outside in the cold for over 30 minutes. At least there were benches to sit on. My Lyft driver finally called me or I called him and he was trying to find me, I don't know ANYTHING about the Atlanta airport. I could not understand him because 1. I think he was talking with his mask on and 2. jet planes were flying by overhead. I wanted to cry and just told him I don't know WHERE I am! Where is he??? Finally, I decided to ask the crossing guard and he pointed me back into the terminal, another gracious employee told me to go downstairs by the escalator and he would show me, follow him. But when I could see where the escalators were he walked a different way. I just stood there, I thought, do I keep following him? I decided not to follow him and go to the escalator. Went down stairs and then I had to walk about 2,000 steps or so through the parking garage over to the Lyft and ride shares area. I had to wait another 40 minutes. It was very cold out (for a southerner), I did have a coat on, but still cold. There weren't any places to sit. My back hurts if I stand too long. I stood up against poles and cement post for 40 minutes. Finally my driver appeared. I was very discouraged and not excited anymore about my "new" car. This was an unfortunate situation. It ruined my whole buying experience. If I had known that was going to happen, I would have made sure the shuttle driver knew what he was talking about, although I guess it was my fault that I had not ordered a map of the airport and knew what would happen when I got there. I thought the car dealership was picking me up (but I thought it was weird to pick me up an hour away). So I was not prepared to know anything about being dropped off or picked up. By the time I got to the car dealer in Duluth, I was not conversational, I didn't want to look at anyone, I had cooled off in the car from being upset. I just got the keys and got in the car and drove off. The dealership and I are working on getting the key fobs to work, which for some reason they didn't as I drove off, and the usb and one of the chargers in the front didn't work either, I found out as I drove out. So, I will be happy when we get these things fixed. Just talked to one of the service guys in Duluth and he was very nice and helpful. I'll learn more later today.

February 17, 2022

As easy as it gets! ! Very impressive on all notes! The staff is where it’s at! No wait, no worries, no bs. Perfect, hands down!!! More

by Nacho5OH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Walker
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Feb 22, 2022 -

EchoPark Automotive Atlanta (Duluth) responded

Nacho5oh, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2022

We experienced great service and an easy transaction! Nicole and Brian were great to work with! More

by jjpierce118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2022 -

EchoPark Automotive Atlanta (Duluth) responded

Jjpierce118, we're happy you found our staff to be so supportive during your experience here at EchoPark Automotive Atlanta (Duluth). Thank you so much again for your feedback! We hope you have a great day!

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