EchoPark Automotive Atlanta (Duluth)

Do not walk…. RUN from this dealership. We bought three cars on the same day from them and it was an absolute nightmare. Started the process at 11 AM and did not en RUN from this dealership. We bought three cars on the same day from them and it was an absolute nightmare. Started the process at 11 AM and did not end up leaving until after closing around 10pm. The customer service during the paperwork phase could not have been worse…. We had to sit there for hours waiting for somebody to even come up and acknowledge us. And it wasn’t just us, there were tons of people that were still there waiting with us in extreme frustration. They ended up I win us money after the transaction, but it took weeks of constantly calling and going to the dealership to get my money back. THESE PEOPLE TRULY DO NOT CARE ABOUT THE CUSTOMER EXPERIENCE!!!. There are plenty of other dealerships in the area…. Do yourself a favor and do not do business with this one. More

This dealership was amazing! The customer service was amazing. Our salesman Kevin Shaw was great and very professional. The customer service was amazing. Our salesman Kevin Shaw was great and very professional. More

Randall Farley made my car buying experience fast & easy. Very patient & very willing to help us get the best price possible. 10/10 Very patient & very willing to help us get the best price possible. 10/10 More

Enis helped me out. Pretty chill and was steady on the beat! I give him 5 stars and do recommend him to future buyers Pretty chill and was steady on the beat! I give him 5 stars and do recommend him to future buyers More

EchoPark’s staff was extremely helpful they made me aware of all the features of my desired trim. As well as additional protective plans and warranties without being pushy. Ultimately price was my biggest de of all the features of my desired trim. As well as additional protective plans and warranties without being pushy. Ultimately price was my biggest deciding factor and ended up refusing the protection. The staff was supportive of this decision and very helpful through the whole process. More

Nicole was amazing from start to finish, very knowledgeable and provided a stressfree and seamless experience! knowledgeable and provided a stressfree and seamless experience! More

Nicole was amazing! ! Super helpful and professional! She made this experience exceptional! Would definitely recommend ! Super helpful and professional! She made this experience exceptional! Would definitely recommend More

Nicole was very helpful and never stopped trying until I was happy. Loved the service . was happy. Loved the service . More

Oscar Bryant was very professional and made the car experience even better. Thanks for all your help in this car buying process. experience even better. Thanks for all your help in this car buying process. More

Sold a vehicle with Oscar, was skeptical at first but overall turned out to be a great experience. Highly recommend you see Oscar when you visit. overall turned out to be a great experience. Highly recommend you see Oscar when you visit. More