EchoPark Automotive Atlanta (Duluth)

We had a great experience at Echo Park in Georgia! The facility was clean, spacious, and welcoming, with plenty of comfortable areas to browse and even enjoy a cup of coffee. The selection of vehicles The facility was clean, spacious, and welcoming, with plenty of comfortable areas to browse and even enjoy a cup of coffee. The selection of vehicles was impressive, and the pricing was very competitive. A huge shoutout to Oscar, our salesperson, who was absolutely fantastic! He was patient, knowledgeable, and made the whole process smooth and hassle-free. No pressure, no stress—just great customer service. We will definitely be back for future purchases. Highly recommend Echo Park and especially Oscar for anyone looking for a seamless car-buying experience! More

I regret purchasing a car from EchoPark. Initially, I thought the buying process was fully transparent, but I later discovered that key safety features were missing—something I assumed would Initially, I thought the buying process was fully transparent, but I later discovered that key safety features were missing—something I assumed would be standard. While this is ultimately due to the manufacturer, the dealership failed in its responsibility to ensure I understood exactly what I was getting. EchoPark prides itself on its "190-point inspection," but what good is that if they don’t take the time to educate buyers on crucial details? Their job isn’t just to sell cars—it’s to inform customers so they can make confident decisions. Instead, they let me leave the lot thinking I had features that simply weren’t there. The staff was friendly, but that doesn’t make up for a lack of transparency. When you’re spending this much money, you need more than just a smooth sales process—you need honesty and thorough communication. Unfortunately, five days after my purchase, I feel deceived and disappointed. EchoPark’s “hassle-free” model seems to prioritize speed over customer education, and that’s unacceptable. More

Derrick was great! Very respectful and kind to us. He was diligent and hardworking, also he wants the best for his customers. Very respectful and kind to us. He was diligent and hardworking, also he wants the best for his customers. More

Many thanks to my son's friend Michael Corley I was able to buy my new car from Echo Park in Duluth GA. My car was delivered to my city in Florida. Little problem with the paperwork for my Florida license p to buy my new car from Echo Park in Duluth GA. My car was delivered to my city in Florida. Little problem with the paperwork for my Florida license plate but overall I am very satisfied with the other people like Mike, Cassandra and Tomeka who helped get everything sorted out. More

Car buying smoothly ! We had a great experience! No back and forth! Just buy and sign We had a great experience! No back and forth! Just buy and sign More

Great experience for buying my first car great service and most importantly the car was in great condition and most importantly the car was in great condition More

Kevin was by far amazing to work with. He treated me as if I were his own daughter and got me the best deal possible with seems to me like no effort at all. I would recommend him to anybod He treated me as if I were his own daughter and got me the best deal possible with seems to me like no effort at all. I would recommend him to anybody! Thanks Kevin God bless you ! More

Enis provided excellent service during the purchase process. As we went on the test drive he explained features in the car that were new to me. When we returned to the dealership he kept me updated on process. As we went on the test drive he explained features in the car that were new to me. When we returned to the dealership he kept me updated on the completion of paperwork. I was thankful that he recommended I purchase a warranty considering the cost of maintenance if major parts had problems. He went a step further to make sure my car was cleaned and gassed up.before I returned to Charlotte. Enis is an excellent “Sales Consultant’ and I would highly recommend him to friends and family in the market for a new vehicle More

Do not walk…. RUN from this dealership. We bought three cars on the same day from them and it was an absolute nightmare. Started the process at 11 AM and did not en RUN from this dealership. We bought three cars on the same day from them and it was an absolute nightmare. Started the process at 11 AM and did not end up leaving until after closing around 10pm. The customer service during the paperwork phase could not have been worse…. We had to sit there for hours waiting for somebody to even come up and acknowledge us. And it wasn’t just us, there were tons of people that were still there waiting with us in extreme frustration. They ended up I win us money after the transaction, but it took weeks of constantly calling and going to the dealership to get my money back. THESE PEOPLE TRULY DO NOT CARE ABOUT THE CUSTOMER EXPERIENCE!!!. There are plenty of other dealerships in the area…. Do yourself a favor and do not do business with this one. More

This dealership was amazing! The customer service was amazing. Our salesman Kevin Shaw was great and very professional. The customer service was amazing. Our salesman Kevin Shaw was great and very professional. More