Echelon Ford

Erick Szustiewicz was extremely professional. He went out of his way to explain all the features of our new Ford Edge. He even offered to come back anytime for further explanations. Rich Elkins was out of his way to explain all the features of our new Ford Edge. He even offered to come back anytime for further explanations. Rich Elkins was also very professional. I will recommend any of my acquantinces to visit Echelon Ford for great sales service! More

Pete Diantonio was the salesman who I thought treated me great. He made buying a new car fun again. Rich the owners son, was also good people. I have no complaints, the place is run by pros. I felt I got a great. He made buying a new car fun again. Rich the owners son, was also good people. I have no complaints, the place is run by pros. I felt I got a good deal, and I feel they will stand behind me thoughout my vehicles life. They were honest, and very transparent in their dealings. I went to a couple of Ford dealers before I went to Echelon and was not impressed at all. For me, Ehchelon Ford was a good experience. More

Home to my 2002 Ford Focus. Price was ok. owner waited until the signing to tell me that I wasn't getting an advertised rebate. highly pressured into getting the extended warranty. When I bought my car a until the signing to tell me that I wasn't getting an advertised rebate. highly pressured into getting the extended warranty. When I bought my car and found an extra piece of plastic laying in the sunroof with a ford emblem and part number on it, these guys said that a bird dropped it in while flying by. Really? Service department was laughable. Routine work was ok, but when I took my car there for accident repair, paid for by insurance, different story. Didn't renegotiate with the insurance company to pay for all of the work, and tried to skip out on repairs to save them money. Keys were handed back to me with the cars: antenna missing, door guards missing, glove compartment carpet ripped (their access to the ECM), lugnut covers missing, and hubcaps missing. More