Eau Claire Chrysler Dodge Jeep Ram

My wife brought her car in for a recall. I told her to ask them if they could just check the oil to make sure it wasn’t low as it has been in the past. She’s not able to check it herself as I told her to ask them if they could just check the oil to make sure it wasn’t low as it has been in the past. She’s not able to check it herself as she’s pregnant. They told her absolutely not unless she was paying for something. Keep in mind we had EC Jeep put in a brand new transmission in that same vehicle in the past. I’d say we paid our dues for good service. Also, we paid good money to have the brakes done at EC Jeep a few months back. We’ve asked multiple times for them to check them as they’ve squeaked since the day she left the lot. The most recent time she asked the male service advisor responded with “well that’s just cars for ya”. No professionally installed brakes should squeak within months of them being installed and these squeaked from day 1. To which we asked about right away by the way. I’m not usually one to write these reviews but what a terrible experience. I have more to say too but my fingers are getting tired from typing all of this. More

Good service fast service good people at the counter and are friendly and get the car done quickly are friendly and get the car done quickly More

Great service… thorough, quick and a pleasant environment. The personnel was very friendly and efficient. environment. The personnel was very friendly and efficient. More

I had a great experience with these guys - I came in and needed help right away - I was heading home to Minneapolis. they were able to get me in with no wait time. needed help right away - I was heading home to Minneapolis. they were able to get me in with no wait time. More

Everyone did a super job! Thank you for the great service…starting with Scott. Thank Thank you for the great service…starting with Scott. Thank More

Everyone was very courteous and helpful. Work was done quickly and seems to be perfect. Work was done quickly and seems to be perfect. More

The personnel are very friendly and welcoming. Appointments are scheduled according to your preferences. Shuttles can be provided to take you home and back which is very helpful. I will return Appointments are scheduled according to your preferences. Shuttles can be provided to take you home and back which is very helpful. I will return here for future needs. More

I was greeted immediately and was taken to beautiful new waiting area after briefly entering g all data. I was explained exactly what they did to vehicle and why as it was a recall. Staff incredibly pleasan waiting area after briefly entering g all data. I was explained exactly what they did to vehicle and why as it was a recall. Staff incredibly pleasant. Edited and job was completed quickly. Excellent service. I will be back fir any future needs More

The Entire team was outstanding. Ryan and Dustin did an incredible job and were able to resolve all issues related to the complex deal that had to be worked out! If there was a sixth Ryan and Dustin did an incredible job and were able to resolve all issues related to the complex deal that had to be worked out! If there was a sixth star, they would have earned it! More

Devon was wonderful to work with and had so much knowledge on the vehicle we were interested! He was able to answer all of our questions and was very prompt with his responses knowledge on the vehicle we were interested! He was able to answer all of our questions and was very prompt with his responses More