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Easy Honda

Houston, TX

2.3
271 Reviews

10250 Katy Freeway

Houston, TX

77043

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Showing 271 reviews

August 26, 2020

Eric in service was awesome! Great communication and very helpful. He was also very detailed and knowledgeable on the service I needed for my car. Thanks! More

by Lindsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Aug 27, 2020 -

Easy Honda responded

Thank you for the positive review and rating! It is wonderful to know that you had a good service experience with us and with the help of Eric who was awesome. We value your business and we are always here to help!

August 25, 2020

The attentiveness, courtesy and expert advise Is above the norm. Recommend the Service Advisors and mechanics as top rated. Thank you for keeping my Honda Ridgeline in top shape. S. Nunez More

by salvador.nunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristo Escobedo , Sean Weaver
Aug 26, 2020 -

Easy Honda responded

Thank you for the positive feedback! We are happy to know that our team was attentive and courteous during your service experience. We appreciate your recommendations and we look forward to any future visits!

August 22, 2020

Spring Branch Honda is the best. Every time I go there, the people are awesome and friendly and do a great job at getting your car fixed as fast as possible. I would always recommend this dealership to any More

by jen.mann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz, Juan Regla, Sean Weaver
Aug 22, 2020 -

Easy Honda responded

Thank you for the wonderful review, Jen! We're glad to see that our team is consistently personable and provides timely service. Your recommendation is truly appreciated; please come back at any time!

August 20, 2020

Fast, reliable and courteous. Always keeping me up to speed with status of service and offering car rental option if they feel the service will go overnight. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Aug 21, 2020 -

Easy Honda responded

Chris, thank you for the positive review and rating! We are delighted to know that you have had good service experiences with us and we hope that you will continue to choose us as your dealership!

August 13, 2020

I would really like to thank Eric from services. He got me a rental Promptly and was communicating regarding when I will have my car back. More

by polanis
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Aug 13, 2020 -

Easy Honda responded

Thank you for the great review. We will be sure to thank Eric for providing you with excellent service. We look forward to working with you again.

August 13, 2020

Highly satisfied experience. I came in for 7:15 am appointment and was privileged to observe that all service members were wearing mask and their temperature taken. This protocol More

by IKE NWULI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Aug 13, 2020 -

Easy Honda responded

Thank you for the positive review and rating! We are delighted to know that you had a good service experience with us and with the help of Erik and our team. It is great to know that you felt comfortable during your visits and we hope that you will continue to choose us as your dealership!

August 12, 2020

My experience is always excellent here. I have a wonderful gentleman in Service who takes very good care of my car. Many times, I need a good "sounding board" for what I should do. Erik Baatz always More

by Pattyharlan
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Aug 12, 2020 -

Easy Honda responded

Thank you for the great review. We will be sure to thank Erik for providing you with excellent service. We look forward to working with you again.

August 12, 2020

It was overall good but I called in advance to see if I could get my inspection performed and get my sticker and that was incorrect. However they took care of my oil change and a recall in less than 2 hou More

by TMcMillan63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 13, 2020 -

Easy Honda responded

Thank you for the positive review and rating! We are happy to know that you had a good and quick service experience with us. We appreciate your business and if you need anything else please let us know!

August 08, 2020

Excellent Service Everyone was friendly and very professional. I will go there again. Although they had to do some diagnostics on an issue I had a few days previously, More

by sheila1135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristo Escabar
Aug 09, 2020 -

Easy Honda responded

Sheila, Cristo and the team are dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review and we look forward to seeing you again shortly!

August 07, 2020

Excellent service! During these unprecedented times being able to have our basic needs met including vehicle service is appreciated. I was apprehensive about getting my vehicle serviced but Spring Bra More

by TJBReunion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5 Stars! Cristo Padillo, Demetri Tezeno & the young lady at check-out was friendly and highly professional!
Aug 07, 2020 -

Easy Honda responded

Thank you for taking the time to write us a review! While we've had to make adjustments to our day-to-day operations in order to keep both our valued guests and incredible staff safe, you can count on us to continue focusing on keeping prices fair and the quality of our customer service high! We are thrilled to learn your experience with us was no exception. Please let us know how we can assist you further, and we hope you'll consider us again in the future.

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