Easy Honda
Houston, TX
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Eric in service was awesome! Great communication and very helpful. He was also very detailed and knowledgeable on the service I needed for my car. Thanks! helpful. He was also very detailed and knowledgeable on the service I needed for my car. Thanks! More
The attentiveness, courtesy and expert advise Is above the norm. Recommend the Service Advisors and mechanics as top rated. Thank you for keeping my Honda Ridgeline in top shape. S. Nunez the norm. Recommend the Service Advisors and mechanics as top rated. Thank you for keeping my Honda Ridgeline in top shape. S. Nunez More
Spring Branch Honda is the best. Every time I go there, the people are awesome and friendly and do a great job at getting your car fixed as fast as possible. I would always recommend this dealership to any the people are awesome and friendly and do a great job at getting your car fixed as fast as possible. I would always recommend this dealership to anyone. Also, a very comfortable atmosphere. More
Fast, reliable and courteous. Always keeping me up to speed with status of service and offering car rental option if they feel the service will go overnight. speed with status of service and offering car rental option if they feel the service will go overnight. More
Highly satisfied experience. I came in for 7:15 am appointment and was privileged to observe that all service members were wearing mask and their temperature taken. This protocol I came in for 7:15 am appointment and was privileged to observe that all service members were wearing mask and their temperature taken. This protocol made me feel safe and I appreciate it very much. My Service Rep Erik Baatz was ready for me and he checked me in promptly for my scheduled service. He gave me an estimated service time of two and half hours and offered me the waiting room if I choose to wait. Again the cleanliness of the room was very noticeable and the sitting arrangement changed to observe social distancing for our safety and every customer and employees were wearing mask. I visited the men's room while I was waiting and it was sparkling clean. More
My experience is always excellent here. I have a wonderful gentleman in Service who takes very good care of my car. Many times, I need a good "sounding board" for what I should do. Erik Baatz always wonderful gentleman in Service who takes very good care of my car. Many times, I need a good "sounding board" for what I should do. Erik Baatz always gives me options. I am a woman who appreciates the worst/best scenarios. I can take it from there. Left message on Erik's phone at 6:48 am. Callback at 7:05 am. Car in service by 9:00 am. Life doesn't get any easier. Highly recommend service here. Ask for Erik! You will be pleased with his service. More
It was overall good but I called in advance to see if I could get my inspection performed and get my sticker and that was incorrect. However they took care of my oil change and a recall in less than 2 hou could get my inspection performed and get my sticker and that was incorrect. However they took care of my oil change and a recall in less than 2 hours!! Amazing!! More
Excellent Service Everyone was friendly and very professional. I will go there again. Although they had to do some diagnostics on an issue I had a few days previously, Everyone was friendly and very professional. I will go there again. Although they had to do some diagnostics on an issue I had a few days previously, they charged me only for the State Inspection that I needed. More
Excellent service! During these unprecedented times being able to have our basic needs met including vehicle service is appreciated. I was apprehensive about getting my vehicle serviced but Spring Bra being able to have our basic needs met including vehicle service is appreciated. I was apprehensive about getting my vehicle serviced but Spring Branch Honda continue to rise to the occasion. From the time I scheduled the appointment to arrival, the service was excellent. When I arrived, I did not know what to expect and Spring Branch Honda went above and beyond to deliver excellence in addition to abiding by social distance guidelines and the wearing of masks.. The service was courteous, prompt, and I always appreciate how the advisors communicate and explain the service and recommendations. Spring Branch Honda is a keeper and based on my experiences, I would recommend them to anyone! More