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Easy Honda

Houston, TX

2.3
271 Reviews

10250 Katy Freeway

Houston, TX

77043

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Showing 271 reviews

September 12, 2020

The visit was great. I would like to thank Carlos Flores who help me get my vehicle repaired and was able to keep me in the loop with the actual issue in hand More

by Lar102883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos flores
Sep 12, 2020 -

Easy Honda responded

Thank you so much for taking a moment of your day to share what a great experience you had working with Carlos to get your vehicle taken care of. If you have further needs or questions, please reach out!

September 12, 2020

Thanks again! I bypass a closer Honda dealer to drive here for the customer service. Erik in the service department was very helpful and patient. More

by Txtroutklr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz, Sean Weaver
Sep 12, 2020 -

Easy Honda responded

We're so lucky to have Erik as a part of our team. Thank you for making Spring Branch Honda your dealership of choice. We will be here for many years to come to serve your needs and exceed your expectations.

September 11, 2020

I've been going to Spring Branch Honda since 1998 ..we have purchase about 5 new vehicles and since 2013 we started leasing 2 vehicles every 3 yrs the service dept is excellent we have great svc person More

by C.Gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Sep 12, 2020 -

Easy Honda responded

Thank you for your feedback and business. We definitely value loyal customers like yourself and we'll be sure to thank Eric and the team for consistently taking care of your automotive needs. If there is anything else we can help with, please do not hesitate to let us know!

September 05, 2020

Great service. Everyone is very helpful Personable. Appreciated that they kept me updated. Eric was my service contact and listened to all my concerns. Thank you. More

by Cg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Sep 05, 2020 -

Easy Honda responded

Thank you for the great review. We will be sure to thank Eric for providing you with excellent service. We look forward to working with you again.

September 04, 2020

Amazing customer service! Constant communication and very professional. I would definitely recommend Spring Branch Honda to friends and family members. Erik was very courageous and professional. More

by eflores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz, Sean Weaver
Sep 05, 2020 -

Easy Honda responded

Thank you for the wonderful review! We always strive to provide excellent customer service to our guests, so it's great to know that you received nothing short of five stars. Please let us know if we can be of any further assistance to you.

September 01, 2020

When I tell you My service was the best ever Eric was very detailed from the time I drop off until I picked up I love my Honda family More

by Tanyacoleman49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz, Sean Weaver
Sep 01, 2020 -

Easy Honda responded

Hi there, thank you so much for the kind words with Eric! We appreciate your business and hope to see you again.

September 01, 2020

Excellent service. I have been using this branch for service for 20 years and have not been disappointed. I highly recommend this location. Great staff! More

by lajaben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh, Sean Weaver
Sep 02, 2020 -

Easy Honda responded

Thank you for the 5-star rating and great review! We are delighted to know that you are a loyal customer and we truly are happy to have you a part of the Spring Branch Honda family. We hope to see you again soon!

August 28, 2020

Very good service very friendly and courteous got me in and outi will recommend Honda anytime was on my way to jiffy lube but I would have made a big mistske More

by marygrossbard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 28, 2020 -

Easy Honda responded

Hi there, thank you for the kind words! We're glad to hear your experience was positive. We are here anytime you need help.

August 27, 2020

Eric was very friendly and helpful with the service I needed. I was happy with the service and time to fix my vehicle. I was also glad to see all employees wearing their mask and the dealership was clean More

by Fredgut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Aug 27, 2020 -

Easy Honda responded

Thank you for the wonderful review! Eric was happy to assist you with everything. Please let us know if we can be of any further assistance.

August 26, 2020

Many thanks to Eric and the Spring Branch Honda for being cordial and providing an excellent service in this very challenging time. Job well done! More

by HAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Aug 27, 2020 -

Easy Honda responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Eric who provided excellent service! We hope that you will visit us again!

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