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Easy Honda

Houston, TX

2.3
271 Reviews

10250 Katy Freeway

Houston, TX

77043

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Showing 271 reviews

October 23, 2020

I’ve driven a Honda since 2002, tried another dealer but came back to Spring Branch Honda as fast as I could. They’ve always been best in sales & service. Being a single 80 year old female, service is very More

by alefpulley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Miranda
Oct 24, 2020 -

Easy Honda responded

Thank you for the excellent review! We are pleased to see that you felt so respected and taken care of during your recent visit. We appreciate your kind words; please come back at any time.

October 22, 2020

Superb service I was very satisfied with my service. Daniel Ellis was my salesman. He took very good care of me. And I'm going to send all my friends to him. More

by Karen Jefferson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 23, 2020 -

Easy Honda responded

Thank you for the positive review and rating! We are happy to know that you were provided with superb service, especially from Daniel. We appreciate your recommendations and we are always here to help!

October 22, 2020

I had a dead battery. Erik Baatz was very efficient in having it checked out and ultimately replacing it. He also was very good at explaining the warranty provisions. I would recommend Spring Branch Honda More

by emmegrimm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Oct 23, 2020 -

Easy Honda responded

Thank you for the 5-star rating and great review! We are happy to know that we were able to help you with your vehicle and to know that Erik provided great customer service. We appreciate you recommending us and we look forward to any future visits!

October 21, 2020

I love spring branch Honda! The service is outstanding. From the minute I walk in till I leave! Erik Baatz is amazing. I have used him since 1992 in the service department. He is perfection in action. Than More

by tofityou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Oct 21, 2020 -

Easy Honda responded

Thank you for the five-star review. We are so happy to know that you love our dealership! Erik is always happy to assist. We truly appreciate your business and loyalty to our dealership. We look forward to your next visit.

October 21, 2020

Done right, on time. Almost always exceed my expectations. I was in for periodic service and state inspection. I waited for the work to be completed and it was ready sooner than they promised. More

by Don194
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Flires
Oct 22, 2020 -

Easy Honda responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us and we hope that you will continue to visit us!

October 16, 2020

Answered all questions and didn’t act like he didn’t have the time. He didn’t rush us. Professional and fast. Very efficient. Didn’t waste time More

by jwrebeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Oct 17, 2020 -

Easy Honda responded

We are glad to hear that you had a positive experience working with us. Thank you so much for your feedback. We look forward to seeing you again soon!

October 15, 2020

Good service, professional team. One remark, it was Good service, professional team. One remark, it was impossible to reach service representative for at least 3.5 hours by phone or email. Good idea t More

by asgeorgescu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Miranda
Oct 16, 2020 -

Easy Honda responded

Thank you for the feedback! We are happy to know that overall you were provided with good service and that our team was professional. We will make sure to share all your feedback with management and we hope that you will continue to visit us!

October 15, 2020

My service manager is Erik Baatz. He’s the best. Erik keeps my truck running great. Work is always perfect. I will recommend to all my friends. More

by jland267
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz, Sean Weaver
Oct 16, 2020 -

Easy Honda responded

Thank you for the 5-star rating and great review! We are happy to know that you had a good service experience with us and with the help of Erik. We value your business and we appreciate you recommending us!

October 15, 2020

Everybody in the service department are very helpful. Eric is the best service advisor. He is very knowledgeable about his product. I would recommend my friend to use them also. More

by Joe2cool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Oct 16, 2020 -

Easy Honda responded

Thank you for the wonderful feedback! We are happy to know that you had a good experience with our service team, especially Erik who was knowledgeable and attentive. We appreciate you recommending us and we are always here to help!

October 14, 2020

The service department staff always provides quick and reliable service. They are friendly and listen to my concerns and issues. I recommend Spring Branch Honda for all your service needs. More

by TRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 14, 2020 -

Easy Honda responded

Thank you for the amazing review. We are happy to know that you enjoyed our services. We look forward to working with you again.

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