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Easy Honda

Houston, TX

2.3
271 Reviews

10250 Katy Freeway

Houston, TX

77043

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Showing 271 reviews

August 17, 2021

TRASH TRASH TRASH! COMPLETE SCAMMERS. sold me an overpriced used car that barely passed inspection that needs $1,500+ repairs. More

by who cares!
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmanuel Johnson
July 26, 2021

This was a surprisingly pleasant visit. Jeremiah who is in Sales really helped us out through the whole process. He was very personable and overall nice. The manager was great too. More

by pmr.residentdoC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah
July 08, 2021

Needed complicated service on Odyssey with passenger sliding door not opening. Easy fixed it pronto with a very reasonable price. This car is a mobility van for a invalid/wheelchair and could not get it More

by Billy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando Flores
May 28, 2021

Very professional, awesome customer service. Had car delivered to Dallas, it showed up when they said it would and delivery guys were in contact to ensure smooth transition. Easy process! More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar in the business office was a stud.
November 27, 2020

It was a nice experience, but it would Much better that explain a little more the differences between one and other type of vehicle and for example the app in which version works. More

by Camilo Cabrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Customer Service
November 20, 2020

Always great customer service and professionalism. Never have I ever experienced anything less than quality service. Anything I have questions about they fully explain everything. Thank you Carlos Flores an More

by Kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Flores and Darius Griffin
Nov 21, 2020 -

Easy Honda responded

Thank you for the great review, Kimberly. We will be sure to thank Carlos and Darius for providing you with excellent service. We look forward to working with you again.

November 20, 2020

Mr Erik Baatz was very helpful he answer all my questions took very good care of everything . Thank you so much Mr Erik Baatz Good job More

by yolandataylor0518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Nov 21, 2020 -

Easy Honda responded

Thank you for the great review. We will be sure to thank Erik for providing you with knowledgeable service. We look forward to working with you again.

November 20, 2020

I was very pleased with my Service Advisor. He greeted me promptly at my 7am appointment. He arranged for a complementary Uber ride home. He contacted me to inform of changes that were required after mechani More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Nov 21, 2020 -

Easy Honda responded

Thank you for sharing your review, Rob. We are happy to know that you enjoyed our services. We look forward to working with you again.

November 14, 2020

Customer service at Spring Branch Honda is always outstanding. I highly recommend it. Definitely, their service when you purchase your car is only the beginning of a wonderful relationship. Maria Mir More

by Daniela Pons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Miranda
Nov 15, 2020 -

Easy Honda responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving our dealership! Safe travels!

November 12, 2020

Very professional, yet personable and communication was exceptional. The service was excellent and I was extremely comfortable the entire time during my wait! I will continue to bring my vehicle here! More

by caron77054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Miranda, Marcos Lucio
Nov 12, 2020 -

Easy Honda responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us and with the help of our team who has provided good customer service. We appreciate your business and we are always here to help!

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