
Easy Honda
Houston, TX
Filter Reviews by Keyword
By Type
Showing 273 reviews
DO NOT BUY FROM THIS DEALER. I did all my research and got down to a price I should offer. I landed on it, offered it..they accepted IN WRITING. I was told I would qualify for the 0.90% financing with a got down to a price I should offer. I landed on it, offered it..they accepted IN WRITING. I was told I would qualify for the 0.90% financing with a credit score above 720. When it came down to getting the financing, of course the store manager Cesar told me that I had to deal with a finance guy. The finance guy proceeded to tell me that in order to get the 0.90% financing, I effectively would have to increase my purchase price $1,500 as the price negotiated was "after" the "cash back". No where in our contract discussions was "cash back" discussed, mentioned or even written in the contract. These guys are deceptive and I will be pursuing them to expose their practices. DO NOT DEAL WITH THEM. I recommend you go to Consumer Reports and buy a report for the vehicle you want. Ask to see the terms of the financing UP FRONT. Even if they say NO, then just leave. Make sure you have read and understood their financing offers before you sign the contract. More
Wanted to purchase a Honda Fit. Once he took the deposit, the story repeatedly changed about the expected delivery time. Never replied to emails or voicemails. Can never get him on the phone. F deposit, the story repeatedly changed about the expected delivery time. Never replied to emails or voicemails. Can never get him on the phone. Finally had to complain to the president of the company to get him to return my call. Cancelled the order. Never will deal with him nor this dealer ever again. More
These guys far exceeded my expectations and I am a very hard customer to please. If you need your car serviced, go to Goodson Honda West on Old Katy Rd and ask for technician Ben Whorley. He is very experi hard customer to please. If you need your car serviced, go to Goodson Honda West on Old Katy Rd and ask for technician Ben Whorley. He is very experienced and knowledgeable. But don't take my word for it, find out for yourself. I was also impressed with Josh U. (cust service) and Jeff Dahl's (cust service manager) patience and diplomacy in solving my problem. More