Easy Honda

I was treated as if I was a A1 credit customer. There wasn't a lot of waiting. There wasn't a lot of small talk... Everyone was down to business. This has been THE BEST car buying experience I've EVER wasn't a lot of waiting. There wasn't a lot of small talk... Everyone was down to business. This has been THE BEST car buying experience I've EVER had I still feel like this is a dream! My experience so was unreal that I keep thinking "this is too good to be true!" More

I went to Goodson to look for a new car and found the folks at the facility very friendly and not aggressive at the door. I dealt with Mr. Rhee and his knowledge of the complete Honda line of cars was to folks at the facility very friendly and not aggressive at the door. I dealt with Mr. Rhee and his knowledge of the complete Honda line of cars was totaly impressive. Other sales reps at other dealers could not hold a candle to Mr. Rhee's knowledge. He clearly explained the benefits and features of the car compared to the competition. I got a complete tour of the facility and was completely impressed with the way they treated me and my wife. More

I expressed my disappointment with a previous experience to Cesar and he took it upon himself to make this experience excellent. He assigned Albie as my salesperson and the two of them teamed up to deliver to Cesar and he took it upon himself to make this experience excellent. He assigned Albie as my salesperson and the two of them teamed up to deliver exactly the car and terms I wanted. I really appreciate the friendliness and professionalism with which I was treated. I will definitely be back in the future. More

I have dealt with Goodson Honda West before and always have had a great experience. This new car purchase was no exception. I initially spoke to Hee Kim, the new car sales manager, who then matched me have had a great experience. This new car purchase was no exception. I initially spoke to Hee Kim, the new car sales manager, who then matched me up with Alejandro who helped show me cars. Alejandro was knowledgeable on the Civic and took time to explain various aspects of the car to me. If there was something that he did not know, he was upfront about it and took the initiative to go find out and get back to me. Once we found the car I wanted and we went to do the paperwork part of the deal. Alejandro was very patient while I filled out the forms and answered all the questions that I threw at him. Once the car was purchase and I had the keys, Alejandro took the time to sit with me in the car and explain the books, interior features, and he answered some questions that I had as well. It was late and I know that he and the staff were tired and ready to go home but he still took the time to do all those extra little things and that did not go unnoticed and I want to say that I appreciate all that he did for me that night. I have dealt with several sales people on the certified used car side of Goodson Honda West but my experience with Alejandro on the new car side has proved to me that Goodson is the place for me to do all my future car purchases. Alejandro went above and beyond what I would have expected from a sales person and in the end he has earned my trust and loyalty as a customer. Kudos to him! In the finance department, I also have to praise Scott Phan for all the hard work he put into getting my loan and making it all happen. I am not sure what magic that man worked but I cannot thank him enough for all his tireless dedication in making this all come together. Scott kept in constant contact with me and let me know what was happening every step of the way. My experience with the finance department was not great back in 2009 but dealing with Scott on this new 2010 Civic purchase has really made a positive impression on me and if all of the finance folks are as dedicated and honest like Scott is, then I look forward to dealing with Goodson Honda again soon! So, with that all said, I want to say thanks to both Scott and Alejandro for the best car buying experience that I have had to date. The impression that both of them have made on me will keep me as a loyal customer of Goodson Honda West for many years to come and I give them BOTH top ratings in customer care, service, loyalty, and knowledge. Superb job all around!!!! More

I have bought 3 new Hondas and 1 used Honda from this dealership in the last 11 years and have had nothing but perfect service every single time. This dealership is the best of the best and I will not t dealership in the last 11 years and have had nothing but perfect service every single time. This dealership is the best of the best and I will not take my cars anywhere else for service. I had had the sames sales person and service advisor for the last 11 years. It just doen't get any better than this. More

They are very helpful and true to their words. When I asked if they would fix something like a nick on my mirror they made sure the whole mirror was replaced and even kind enough to detail my van twice. asked if they would fix something like a nick on my mirror they made sure the whole mirror was replaced and even kind enough to detail my van twice. Awsome team Goodson that is why this is my 4th car here More

Albie, who helped me with purchasing my car was very helpful and I was grateful of his professionalism. I was also impressed by the follow up call I received the next day regarding my purchase. Overall, helpful and I was grateful of his professionalism. I was also impressed by the follow up call I received the next day regarding my purchase. Overall, due to my great experience, I will highly recommend Albie and this dealership and will definitely come back in the future. More