Easy Honda

I had a good experience last year when I bought a 2011 CRV from Spring Branch but when the 2012 CRV's came out, I'd wished I would have waited another year. I had the 2011 serviced (oil change and Produc CRV from Spring Branch but when the 2012 CRV's came out, I'd wished I would have waited another year. I had the 2011 serviced (oil change and Product Update) on a Wednesday morning. when i got in my car there was a tag regarding and "Exchange" deal Honda had going on. When Albie called to inquire about my service experience we started talking about the Excange deal going on. I went back to dealership that same day and met with Albie. He is one of the NICEST car salesmen I've ever met. He made me feel comfortable with the "Exchange" program and I drove out with a new 2012 CRV with all the extras I wanted. Albie, is very knowledgable about my new car and even helped me connect the Bluetooth feature with my IPone. I love Spring Branch Honda. More

I never thought of going to Spring Branch Honda. We had purchased from Gillman before and I was talking to another Dealership on 290. But by chance, since I work close to SB, I decided to go in and just l purchased from Gillman before and I was talking to another Dealership on 290. But by chance, since I work close to SB, I decided to go in and just look. I met Jeff Mond and he was extra special. He made me feel comfortable and was not pushy. I do not deal with pushy people. I ended up buying from Jeff and appreciate him and all the people that I dealt with. I still do not have my extended warranty. I wanted to buy it at the time I got the car but felt it was too high. Jeff Mond needs to be highly commended for his kind way of dealing with me. I wish him and your Dealership the best of luck. Thank you. Wanda Dearing More

i was recently visiting in houston when my car started making high pitched noise. Anthony checked under the and found a vacuum hose had come loose, he fixed the problem and i was on my way to my visit. th making high pitched noise. Anthony checked under the and found a vacuum hose had come loose, he fixed the problem and i was on my way to my visit. thanks Anthony. More

I was very pleased with the customer service I received at Spring Branch Honda Dealership in the purchase of my new 2012 Honda Accord V6. at Spring Branch Honda Dealership in the purchase of my new 2012 Honda Accord V6. More

Anthony was very helpful with resetting my radio and nav system. Anytime I have a question he has the answer or gets someone to answer it for me. Thank you Anthony for your hard work. system. Anytime I have a question he has the answer or gets someone to answer it for me. Thank you Anthony for your hard work. More

I was updated in a timely manner. Anthony was very knowledgeable and great to work with. I had a good experience and I will be back. knowledgeable and great to work with. I had a good experience and I will be back. More

I brought my auto in 2004 and other than the tires, only has Spring Branch Honda serviced my vehicle. This is the first vehicle that I have kept for over 100k and have not had and any problems. My job requ has Spring Branch Honda serviced my vehicle. This is the first vehicle that I have kept for over 100k and have not had and any problems. My job requires me to travel out of town. I can come in at the last minute and Erik Baatz will have me ready for my trip. I am advised of what needs to be done now and what can wait a bit longer. I had two other service consultants before Erik Baatz. Now I only work with Erik, If Erik is not available, I wait until he calls me back. Erik is always accommodating. He explains everything to me. I appreciate his service and honesty. More

Erik Baatz has been my service consultant for over 20 years. He has helped me countless times when I have taken my cars in for service checks or repairs. He is thoughtful, considerate, tells me in layman years. He has helped me countless times when I have taken my cars in for service checks or repairs. He is thoughtful, considerate, tells me in layman language what they need to do, and explains the pricing on the job. There have been many times when I have thought that a tire might be a little low and he checks it out for me. Several times I have had a burned out head and back light and when I call him about it, he has told me to come on by, buy the bulb, and he will replace it. Not many places that I know would do that. I have recommended him (and Springbranch Honda) to my family members and friends on many occasions.I have been a customer of Springbranch Honda since AUGUST, 1973 when Springbranch Honda was literally a motorcycle shop selling cars on the side (of the building). I have brought several cars since then and only go straight to Springbranch Honda because I feel that I have received great purchase attention and prices and excellent service. As I said, I have recommended Springbranch to serveral friends and family members.Erik Baatz is really the main reason I have brought my cars to Springbranch Honda for repair for all of these years because I know that I will receive excellent service. Lynda Spinks 39 years as a customer of Springbranch Honda More

I am a new Honda owner. I met Anthony about 6 months ago and had some questions about my Civic. He was very knowledgeable and friendly. He was able to answer all of my questions. I will be using him as my p and had some questions about my Civic. He was very knowledgeable and friendly. He was able to answer all of my questions. I will be using him as my point of contact for serviceable. More

Sometimes a person just lucks into an excellent service advisor. The first time I visited Spring Branch Honda/Goodson Honda West at that time, Anthony Moore was the advisor who wrote up my maintenance requ advisor. The first time I visited Spring Branch Honda/Goodson Honda West at that time, Anthony Moore was the advisor who wrote up my maintenance request & verified the desired service. He just seemed to know that I was an owner who took pride in my car's operation & appearance. He never "suggested" any unnecessary service just to pad the bill. I knew from that first experience that he would be the one I would request for all subsequent maintenance & accessories. I liked his friendly, easy-going, non-aggressive attitude. (I got the impression that he gave me credit for being a somewhat knowledgeable car owner.) He inputs his advice when I ask for it. He never paged me but always walked to the new car waiting room (quiet area)to find me to keep me informed of progress of my car while being serviced, to personally discuss the service performed & charges with me, & thanked me for being a Spring Branch Honda customer. He always addresses me by name with each subsequent visit. He really enjoys his work & Spring Branch Honda is fortunate to have him as an employee. Who could ask for anyone better? More