Easy Honda

Great Honda dealership I went to 3 Honda dealerships in Houston to buy my new Honda Accord touring version. After visiting all 3 dealers, I chose to buy from Spring Bra I went to 3 Honda dealerships in Houston to buy my new Honda Accord touring version. After visiting all 3 dealers, I chose to buy from Spring Branch Honda. Why? 1. Everyone (sales and management) seemed to want my business 2. My sales person (Daniel) worked hard to get me to buy a car 3. Their first price was fair - sure I got it down more but it was a good starting point 4. The management team emailed me and thanked me for visiting I now have most of the management team's names, emails and phone numbers if I have a problem in the future 5. Their finance department was quick, efficient and explained things clearly. So shop around - visit at least 3 dealerships. Then you will notice a big difference in the dealerships. Everyone here is smiling and happy. They seem to love their jobs. They will make you feel like you are their #1 customer. More

Do NOT purchase your vehicle here! Do NOT purchase your vehicle at Spring Branch Honda. In hopes of finding the perfect car upon college graduation, my father went to Spring Branch Hond Do NOT purchase your vehicle at Spring Branch Honda. In hopes of finding the perfect car upon college graduation, my father went to Spring Branch Honda to fulfill this mission. We were looking for a 2017 Honda CR-V which we had previously seen in Honda of Katy but were trying to get at a better price. The sales person which assisted my father, Calvin Tran, deceived my father into thinking he was getting a great deal. The vehicle report (papers that are shown on the dashboard of the vehicle) Calvin initially showed my father stated the vehicle was worth ~ $36,000. My father negotiated $33,000 and Calvin came back with a counteroffer of ~$33,250. Thinking this was a great deal my father took it immediately. Coming back home and reviewing all the paperwork, we saw the actual vehicle report that belonged to the Honda CR-V. We saw the Honda was actually valued at $33,295. At first, we thought this was the incorrect paperwork, however we checked the VIN number of the vehicle and it matched the vehicle report. The so called “deal” was only $45 dollars off. It was VERY humiliating and upsetting for my father to realize he had been tricked that way. Honesty is extremely important in any situation, especially when making such a big purchase. The next morning, my father went to Spring Branch Honda to complain about what he had just found out. He tried to confront the sales person about what he did to him but the staff lied about him not being at work. One of the managers tried to help my father and apologized profusely about the situation. He even gave him his word that he would deduct $2,000 from the deal because of what happened. He mentioned that he was not the Senior Manager thus the deal had to be made the following day. Less than three hours later, the manager called me telling me the deal did not go through. He did not even have the courtesy to talk to my father first who was the one he made the deal with. Long Story Short, Do NOT buy your vehicle here. The dealership does NOT care about the customers and will do whatever they can to scam you. If you want honest people and great customer service, go elsewhere. More

A place to go for Excellent Service On Nov 15, 2016, I was catered by Mr. Bhavik Patel from Honda CRV Service for my first motor oil change @ 5K miles. Since I already purchase oil chan On Nov 15, 2016, I was catered by Mr. Bhavik Patel from Honda CRV Service for my first motor oil change @ 5K miles. Since I already purchase oil change package, I did not worry about the details. Everything is taken care of and the task is completed without any hassle. I was also offered shuttle service back to my home while the car was being service at the station and was later picked up on time when the car was ready. Excellent service was catered to me and I appreciate that. More

Great Buying Experiance My wife and I had been looking for a new vehicle for a few weeks when we visited Spring Branch Honda. We live about an hour away. We have a great expe My wife and I had been looking for a new vehicle for a few weeks when we visited Spring Branch Honda. We live about an hour away. We have a great experience, especially when compared to several other Toyota and Honda dealerships in the area. Daniel Ellis was our Salesman. He had a lot of knowledge about the vehicles and made the experience very pleasant. More

DO NOT BUY HERE I purchased a HRV from this dealership a month ago. Today I received a phone call from the internet directer (I did not purchase my vehicle online), J I purchased a HRV from this dealership a month ago. Today I received a phone call from the internet directer (I did not purchase my vehicle online), Juan Perez, accusing me of STEALING the vehicle. I financed through my Credit Union and left all my information with the finance. They lost my information and instead of asking for it again they threatened me with the police! The dealership never sent my bank the purchase order so they could not submit a payment. I am deeply offended and upset! DO NOT BUY HERE! More

Disappointment I had oil change service on my Honda Civic last weekend. I have always gotten my cars serviced at dealerships, either Russel and Smith or Spring Branc I had oil change service on my Honda Civic last weekend. I have always gotten my cars serviced at dealerships, either Russel and Smith or Spring Branch. During the service the employee "Solomon" comes and asked me if I had liked to get my transmission fluid and brake oil replaced as it looked very bad upon inspection according to him. This was the same thing that they told me six months ago. I asked him how often should I get this thing done. He told me that the transmission fluid should be changed once every "30000" miles and the brake fluid should be replaced once every "three" years. I asked him to go ahead with it. About 20 months and 15000 miles ago, I had the same work done at Russel and Smith Honda. Within a year these guys were asking me to get the same stuff changed, since they didn't had the knowledge that I got it done already at Russell and Smith Honda. Once the service got done, I showed the document/receipt from Russel and Smith for comparison and he was suddenly apologizing. I trust them with my car and they gave me false information on the services needed. More

Excellent Service writer Durond Johnson was first service person I met on my visit to Spring Branch Honda, and from that time onward he has assisted me in my auto service need Durond Johnson was first service person I met on my visit to Spring Branch Honda, and from that time onward he has assisted me in my auto service needs and is my advocate for my vehicle service. I would Highly recommend him to anyone that needs service at Spring Branch Honda. More

Great Experience! I moved here from Dallas, TX and Spring Branch Honda is close to my home. I must say that the service reps treated me with respect and dignity. Wayne I moved here from Dallas, TX and Spring Branch Honda is close to my home. I must say that the service reps treated me with respect and dignity. Wayne McCuan has been a "SAINT" each time I've taken my 2014 Honda Accord to Spring Branch for service. I can honestly say that this dealership balanced the xxxx out of my tires and I was extremely satisfied. Thank you Spring Branch for welcoming me to Houston and I welcome out continued relationship! More

great service The service consultant Durond Johnson did a excellent job with me when i brought my car in for service' If i could i would give him more than 5 star The service consultant Durond Johnson did a excellent job with me when i brought my car in for service' If i could i would give him more than 5 star rating-ask for him More

Carlos Garcia was the. best sales person. ever. I use to be a car salesman. Having to be on the otherside of the table was hard. I went to several dealerships and found sales man that just wanted to I use to be a car salesman. Having to be on the otherside of the table was hard. I went to several dealerships and found sales man that just wanted to Sale you the car they want t not what you want. So much pressure was put on me.that was at Katy Honda. Then I went over to Gillmn Honda I was looking for a 2015 Honda Accord. The salesman gave me an offer at full sticker price and then to add insult they offered me next to nothing for m trade. Gillman Honda sucks and Katy Honda sucks. Go as for Carlos Garcia at Spring Branch Honda he is the best!!! More