Eastside Subaru - Service Center
Kirkland, WA
73 Reviews of Eastside Subaru - Service Center
Great friendly service Nelli kept me informed as to the progress of the repairs. She was Great. progress of the repairs. She was Great. More
Exact and professional courteous, inspection of vehicle thoroughly and repairs of small nature without extra cost. thoroughly and repairs of small nature without extra cost. More
I really feel taken care of by this service department. They've been amazing to work with. They've been amazing to work with. More
Just a little warning before coming here. .. Make sure you have cameras in your car I've had stuff go "missing" out of my car and when called to ask who was working on my car the manager said .. Make sure you have cameras in your car I've had stuff go "missing" out of my car and when called to ask who was working on my car the manager said that they didn't have anything. I am genuinely appalled!! More
Bought my subaru in 2013 here. But for the past 2.5 years, the service is at its worst. Every service i was shown a list of changes, totaling over $2500. The fun is, they keep sho But for the past 2.5 years, the service is at its worst. Every service i was shown a list of changes, totaling over $2500. The fun is, they keep showing the same thing as failed in test and recommend for a change when i actually have performed the change the last time. Once i brought in the vehicle for an oil change. They gave a big list. I approved few of those showing as failed. They did all that and forgot to perform oil change. I drive less and i go by the month for oilchange. This time the advisor forgot to add the oil change and all other work was done. i was going through the list of service and when i contacted, she said the vehicle has 2000 more miles to run to do oil change, when it was past the due date for oil change by a month and a week. Last to last service, they broke a part and put the panel back. I noticed that the replaced part was not aligning and reported. Now they said, they broke, ordered a new part and replaced it for free. Another time, they said, they changed the brake oil and charged. But they have forgotten to do it. when i found out, they replaced it the next time. Another time, there was a rattling noise after an oilchange. I was driving for over 2 days and when I opened the engine lid, i saw a cutting plier between two tubes. I returned it to east side subaru later. I will never go back to Eastside subaru service. More
I've been coming here for around 25 years -- they have always provided great customer service. always provided great customer service. More
Thank you for the great service. I was very pleased by the service quality at your dealership. I was very pleased by the service quality at your dealership. More
Efficient. Friendly. No one wants to go get their car serviced on their day off but Eastside Subaru always makes it a pleasant and painless experience. The valu Friendly. No one wants to go get their car serviced on their day off but Eastside Subaru always makes it a pleasant and painless experience. The value of service is worth every penny. Comfortable waiting area and good selection of hot beverages and snacks to keep you company. More
Excellent Service. This is one of the reasons I have been coming for around 20 years to Eastside Subaru for Service and have bought several cars from them. Toby, Jake, This is one of the reasons I have been coming for around 20 years to Eastside Subaru for Service and have bought several cars from them. Toby, Jake, and Jeff have often assisted me over the years, and I have always been please with the Service I received from them. More