Eastside Subaru - Service Center
Kirkland, WA
70 Reviews of Eastside Subaru - Service Center
Oakley is a star. It’s always wonderful to see her when I come in and she takes extra good care of me. I definitely have enjoyed EastsideSuberu. They go out of their w It’s always wonderful to see her when I come in and she takes extra good care of me. I definitely have enjoyed EastsideSuberu. They go out of their way! More
Have had many years of excellent service there. All staff have always been pleasant and knowledgeable about their job. Much thanks to Jeff for advocating on problems with the car All staff have always been pleasant and knowledgeable about their job. Much thanks to Jeff for advocating on problems with the car More
Service was prompt and rendered with a smile. The tech people managed to come up with a back-ordered fluid to complete a repair which was covered completely under the warranty on our 4 1/2 year o The tech people managed to come up with a back-ordered fluid to complete a repair which was covered completely under the warranty on our 4 1/2 year old Forrester. More
Jake was so helpful and clear in his communication, I really have confidence in continuing to purchase and service my cars here. Thank you Jake and team at Eastside Subaru! really have confidence in continuing to purchase and service my cars here. Thank you Jake and team at Eastside Subaru! More
Excellent service. Met all expectations. Service representative Nelli explained costs and work to be performed, then reviewed everything when the work was done. I r Met all expectations. Service representative Nelli explained costs and work to be performed, then reviewed everything when the work was done. I recommend this dealership in Kirkland WA. More
Quick efficient routine maintenance. Waiting room pleasant, quiet with nice amenities. Results of inspection and maintenance were clearly explained. Waiting room pleasant, quiet with nice amenities. Results of inspection and maintenance were clearly explained. More
This is the 4th Subaru I have had serviced at this dealership and I have always had the best care. Brandon was very professional and kept my husband and myself appraised of the progress at all times. dealership and I have always had the best care. Brandon was very professional and kept my husband and myself appraised of the progress at all times. As we live on the other side of the mountains, it is important to have fast and reliant service that we can count on! Great job, once again! Sandra G. More
This is the third time I used their services, I don't know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept me apprised of the progress every step of the way, no surprises. The large waiting area is very comfortable with coffee and snacks available to you. I'm happy to drive from Everett to have this level of service that's so rare these days. More
Poor service experience for a routine service especially regarding issue with android auto. Service consultant more interested in getting rid of the customer after i reported back post-service that the issu regarding issue with android auto. Service consultant more interested in getting rid of the customer after i reported back post-service that the issue still persisted. Absolutely no respect for the customers time - her response was" leave the car again and we will look at it". This was after they had my car for a week. Have bought 2 subarus at this dealership and super disappointing. More