Eastside Subaru

Excellent service. Met all expectations. Service representative Nelli explained costs and work to be performed, then reviewed everything when the work was done. I r Met all expectations. Service representative Nelli explained costs and work to be performed, then reviewed everything when the work was done. I recommend this dealership in Kirkland WA. More

Quick efficient routine maintenance. Waiting room pleasant, quiet with nice amenities. Results of inspection and maintenance were clearly explained. Waiting room pleasant, quiet with nice amenities. Results of inspection and maintenance were clearly explained. More

Another fantastic experience with Eastside Subaru. As a prior customer and someone who has referred probably 2 dozen customers, I was thrilled to be able to buy another vehicle from them - this time a As a prior customer and someone who has referred probably 2 dozen customers, I was thrilled to be able to buy another vehicle from them - this time a 2024 WRX Premium! I worked closely with Jethro over email and then Haakon and Jose ensured a VIP experience at delivery. The entire buying process start to finish could not have taken more than an hour. Thanks so much! More

This is the 4th Subaru I have had serviced at this dealership and I have always had the best care. Brandon was very professional and kept my husband and myself appraised of the progress at all times. dealership and I have always had the best care. Brandon was very professional and kept my husband and myself appraised of the progress at all times. As we live on the other side of the mountains, it is important to have fast and reliant service that we can count on! Great job, once again! Sandra G. More

The worst customer service. They do not care at all for their customers. Would not help us fix the vehicle they lied to us about. They only care about money. Left us with a brok They do not care at all for their customers. Would not help us fix the vehicle they lied to us about. They only care about money. Left us with a broken vehicle for 30 days until the extended warranty package kicked in and then demanded we take it back from the dealership who was trying to help us so they could get paid for the warrent work. Will make sure everyone knows how shady they are here. More

They sell Su-ba-ru One of the best cars out there What a bril-liant day. A haiku. a bril-liant day. A haiku. More

This is the third time I used their services, I don't know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept me apprised of the progress every step of the way, no surprises. The large waiting area is very comfortable with coffee and snacks available to you. I'm happy to drive from Everett to have this level of service that's so rare these days. More

Poor service experience for a routine service especially regarding issue with android auto. Service consultant more interested in getting rid of the customer after i reported back post-service that the issu regarding issue with android auto. Service consultant more interested in getting rid of the customer after i reported back post-service that the issue still persisted. Absolutely no respect for the customers time - her response was" leave the car again and we will look at it". This was after they had my car for a week. Have bought 2 subarus at this dealership and super disappointing. More

Haakon was professional, informative, personable and thorough. I will deal with him again, and look forward to ongoing service with Eastside Subaru. thorough. I will deal with him again, and look forward to ongoing service with Eastside Subaru. More

I had a fantastic experience leasing my car from this dealership. Not only did they offer the best price compared to other places, but they also went above and beyond in terms of service. From the moment dealership. Not only did they offer the best price compared to other places, but they also went above and beyond in terms of service. From the moment I walked in, it was clear they were genuinely interested in providing the best experience possible. The staff was attentive, knowledgeable, and made sure all my questions were answered. I never felt rushed or pressured. I highly recommend this dealership to anyone looking for great deals and exceptional service! More