Eastside Subaru

Service leaves a lot to be desired New 2019 Crosstrek has had software problems since I bought it. First service call fixed nothing but did an oil change (at 2000 miles) because I aske New 2019 Crosstrek has had software problems since I bought it. First service call fixed nothing but did an oil change (at 2000 miles) because I asked when first service was not that I wanted it done. Second service was for continuation of of initial software problems + taillights not working+alarm going off for no reason when car was running and standing still. Software problems finally showed a code that was fob related and supposedly those have been fixed. I was told to come back in 45 minutes (at which time the car had not even been looked at) and after getting quite annoyed, and letting them know, car was finally ready several hours later. No initial apologies for wasting day of my time; there's a reason 18 years olds should not be in service positions and when someone else finally came to apologize it was too little too late. I may go back once because I am entitled to a 6000 miles oil change under warranty (that I got at 2000 miles) and I am not sure whether another dealership will honor that. Going somewhere else is inconvenient, but so is wasting my time here. More

The Best Team(Jethro and Isaiah) The best team in town to carry out the car purchasing process from beginning to end with superb customer care. Both should get the well-deserved prom The best team in town to carry out the car purchasing process from beginning to end with superb customer care. Both should get the well-deserved promotions! More

Efficient and courteous Got Costco pricing and the deal was excellent. The whole process took less than an hour. Had to got back because I had noticed some scuffs on the vehi Got Costco pricing and the deal was excellent. The whole process took less than an hour. Had to got back because I had noticed some scuffs on the vehicle after getting home but they took care of it for me. More

Great Car at a Great Price I bought a car here from out of town so did all viewing and communication through Chris At Eastside Subaru. He was quick to respond and went out of hi I bought a car here from out of town so did all viewing and communication through Chris At Eastside Subaru. He was quick to respond and went out of his way to send me a personalized video of the car. He gave me a great price and I recommend him and this dealership. The financing took about a week to go through and they even offered to help coordinate delivery of my new-to-me car. It’s now arrived and I couldn’t be happier! More

Regular customer Efficient and friendly . They work hard To get the best deal for your needs Best service I’ve ever seen in a dealer . Great car Efficient and friendly . They work hard To get the best deal for your needs Best service I’ve ever seen in a dealer . Great car More

Positive New Car Buying Experience Relaxed new car purchase experience with a great sales representative employing no pressure sales tactics. Price very competitive and everything quote Relaxed new car purchase experience with a great sales representative employing no pressure sales tactics. Price very competitive and everything quoted was installed on the car. This is the 10th Subaru I've purchased from this dealership. I'll be back for no. 11 in a few years. More

Great Sales Experience at Eastside Subaru I had an excellent experience working with Gulnaza Iskhakova at Eastside Subaru. She explained all the options that a Forester had and then fitted th I had an excellent experience working with Gulnaza Iskhakova at Eastside Subaru. She explained all the options that a Forester had and then fitted the car to my needs. I felt she negotiated a very fair price through Costco. I am extremely pleased with my new forester and left with a car that I love. Thank you Gulnaza! More

No pressure and easy dealing Very good to work with Eastside Subaru in buying our 2019 Forester. Isaiah was very helpful and did worked with us to get the best deal possible. No Very good to work with Eastside Subaru in buying our 2019 Forester. Isaiah was very helpful and did worked with us to get the best deal possible. No pressure to get anything we weren't interested in. I would buy another car from them . More

Fast & Straight forward This was the first time I went to this dealership and has been by far my best experience getting a new vehicle. I was in the dealership and out with a This was the first time I went to this dealership and has been by far my best experience getting a new vehicle. I was in the dealership and out with a new car within 2 hours! Jose and Enma have been great to work with and made the process very easy and straight forward with minimum back and forth and haggling. I am definitely coming back for my next lease! More

Great buying experience Met with Isaiah and had a very good time buying my new Outback. Pricing was straightforward, he listened to what I was looking for (and what I wasn't Met with Isaiah and had a very good time buying my new Outback. Pricing was straightforward, he listened to what I was looking for (and what I wasn't looking for) and got me into my new ride in a very short time. Outstanding customer service. More