Eastside Subaru
Kirkland, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience -- VERY atypical Purchased a pre-owned Subaru thru Chris, the sales person. He was VERY professional, no high-pressure or dazzling repartee. Just straightforward inf Purchased a pre-owned Subaru thru Chris, the sales person. He was VERY professional, no high-pressure or dazzling repartee. Just straightforward info and honest assistance. We are totally satisfied with the buying process as it applied to us and will gladly return in the future. More
Friendly, helpful salesmen at the used car lot We worked with Chris and he was great. Very straight-forward with us, and they had a great selection of used Subarus that seemed well priced. The only We worked with Chris and he was great. Very straight-forward with us, and they had a great selection of used Subarus that seemed well priced. The only downside is going back to the main office and dealing with their finance people (even though we didn't finance) More
Great people to deal with! We purchased a new Subaru Crosstrek from this dealership. There were no high pressure sales techniques used. Everyone we dealt with was straightforw We purchased a new Subaru Crosstrek from this dealership. There were no high pressure sales techniques used. Everyone we dealt with was straightforward & helpful. We would recommend them to anyone. More
Service leaves a lot to be desired New 2019 Crosstrek has had software problems since I bought it. First service call fixed nothing but did an oil change (at 2000 miles) because I aske New 2019 Crosstrek has had software problems since I bought it. First service call fixed nothing but did an oil change (at 2000 miles) because I asked when first service was not that I wanted it done. Second service was for continuation of of initial software problems + taillights not working+alarm going off for no reason when car was running and standing still. Software problems finally showed a code that was fob related and supposedly those have been fixed. I was told to come back in 45 minutes (at which time the car had not even been looked at) and after getting quite annoyed, and letting them know, car was finally ready several hours later. No initial apologies for wasting day of my time; there's a reason 18 years olds should not be in service positions and when someone else finally came to apologize it was too little too late. I may go back once because I am entitled to a 6000 miles oil change under warranty (that I got at 2000 miles) and I am not sure whether another dealership will honor that. Going somewhere else is inconvenient, but so is wasting my time here. More
The Best Team(Jethro and Isaiah) The best team in town to carry out the car purchasing process from beginning to end with superb customer care. Both should get the well-deserved prom The best team in town to carry out the car purchasing process from beginning to end with superb customer care. Both should get the well-deserved promotions! More
Efficient and courteous Got Costco pricing and the deal was excellent. The whole process took less than an hour. Had to got back because I had noticed some scuffs on the vehi Got Costco pricing and the deal was excellent. The whole process took less than an hour. Had to got back because I had noticed some scuffs on the vehicle after getting home but they took care of it for me. More
Great Car at a Great Price I bought a car here from out of town so did all viewing and communication through Chris At Eastside Subaru. He was quick to respond and went out of hi I bought a car here from out of town so did all viewing and communication through Chris At Eastside Subaru. He was quick to respond and went out of his way to send me a personalized video of the car. He gave me a great price and I recommend him and this dealership. The financing took about a week to go through and they even offered to help coordinate delivery of my new-to-me car. It’s now arrived and I couldn’t be happier! More
Regular customer Efficient and friendly . They work hard To get the best deal for your needs Best service I’ve ever seen in a dealer . Great car Efficient and friendly . They work hard To get the best deal for your needs Best service I’ve ever seen in a dealer . Great car More
Positive New Car Buying Experience Relaxed new car purchase experience with a great sales representative employing no pressure sales tactics. Price very competitive and everything quote Relaxed new car purchase experience with a great sales representative employing no pressure sales tactics. Price very competitive and everything quoted was installed on the car. This is the 10th Subaru I've purchased from this dealership. I'll be back for no. 11 in a few years. More
Great Sales Experience at Eastside Subaru I had an excellent experience working with Gulnaza Iskhakova at Eastside Subaru. She explained all the options that a Forester had and then fitted th I had an excellent experience working with Gulnaza Iskhakova at Eastside Subaru. She explained all the options that a Forester had and then fitted the car to my needs. I felt she negotiated a very fair price through Costco. I am extremely pleased with my new forester and left with a car that I love. Thank you Gulnaza! More