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Eastside Subaru

Kirkland, WA

4.8
485 Reviews
Find a New Subaru or Used Car at Our Kirkland, WA Subaru Dealership Serving Seattle Discover Easy Auto Financing, and Find Reliable Parts and Service at Eastside Subaru in Kirkland
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11803 NE 116th St

Kirkland, WA

98034

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Showing 485 reviews

October 15, 2024

Another fantastic experience with Eastside Subaru. As a prior customer and someone who has referred probably 2 dozen customers, I was thrilled to be able to buy another vehicle from them - this time a More

by als104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breanna Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jethro Ansell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haakon Andor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vergara
Oct 16, 2024 -

Eastside Subaru responded

Thank you for your continued support and referrals! We're delighted to hear that Jethro, Haakon, and Jose provided a VIP experience during your 2024 Subaru WRX Premium purchase at Eastside Subaru. Enjoy the new ride!

October 14, 2024

This is the 4th Subaru I have had serviced at this dealership and I have always had the best care. Brandon was very professional and kept my husband and myself appraised of the progress at all times. More

by Samnboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandyn Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Eastside Subaru responded

Thank you for your continued trust in Eastside Subaru! We're delighted to hear that Brandon provided professional and reliable service during your visit. We appreciate the feedback and look forward to serving you again, even from across the mountains!

October 13, 2024

The worst customer service. They do not care at all for their customers. Would not help us fix the vehicle they lied to us about. They only care about money. Left us with a brok More

by La.co2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gulnaza Iskhakova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Eastside Subaru responded

Your experience is deeply concerning to us, and I apologize for any distress caused. We strive to provide honest service and support our customers throughout their journey with us. I'd like the opportunity to address this situation directly and find a resolution that works for you. Please reach out at your convenience so we can discuss further. Thank you, Yuri Gabriyelyan - General Sales Manager - 425-820-8993

October 10, 2024

They sell Su-ba-ru One of the best cars out there What a bril-liant day. A haiku. More

by TrekRat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breanna Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haakon Andor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy the Detailer
Oct 10, 2024 -

Eastside Subaru responded

Reviews like this one make our day! Thanks from the Eastside Subaru team.

October 09, 2024

This is the third time I used their services, I don't know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept More

by bmagista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethen Gerrells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Eastside Subaru responded

Thank you for your continued trust in Eastside Subaru! We're delighted to hear that Ethen and our team have consistently provided efficient and friendly service. It's great to know the comfortable waiting area added to your positive experience, we look forward to serving you again!

October 05, 2024

Haakon was professional, informative, personable and thorough. I will deal with him again, and look forward to ongoing service with Eastside Subaru. More

by jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breanna Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haakon Andor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Eastside Subaru responded

We're delighted to hear that Haakon provided such a positive experience at Eastside Subaru! Thank you for your kind words, and we look forward to assisting you with any future needs.

October 05, 2024

Poor service experience for a routine service especially regarding issue with android auto. Service consultant more interested in getting rid of the customer after i reported back post-service that the issu More

by VS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josie
Oct 08, 2024 -

Eastside Subaru responded

I'm sorry to hear about your less-than-stellar experience. We strive for efficient and respectful customer support, so it's disappointing you were left feeling otherwise. We'd like an opportunity to address this properly—please reach out when you can. Thank you, Jeff Colella - Service Manager - 425-952-4064

October 04, 2024

I had a fantastic experience leasing my car from this dealership. Not only did they offer the best price compared to other places, but they also went above and beyond in terms of service. From the moment More

by jonathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Rebellos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose A Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Yoshikawa
Oct 04, 2024 -

Eastside Subaru responded

Jonathan, we're delighted to hear about your fantastic leasing experience at Eastside Subaru! Our team is committed to providing top-notch service and ensuring our customers feel valued. Thank you for recommending us, and enjoy your new car!

September 26, 2024

Friendly, efficient and a pleasant environment. They keep you informed of the work on your car and use videos in their final report. More

by Cjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josephine (Josie)
Sep 26, 2024 -

Eastside Subaru responded

Thank you for the positive feedback! We're glad to hear that our team at Eastside Subaru provided a friendly and efficient experience. We appreciate your support and look forward to serving you again!

September 26, 2024

Leo was very professional and extremely friendly. My husband and I are older adults and he took care of us with a smile and efficiency one hardly sees any more in business. It was very busy this morn More

by bweyand7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Sep 26, 2024 -

Eastside Subaru responded

Thank you for sharing your experience! We're delighted to hear that Leo provided such exceptional service at Eastside Subaru. We appreciate your kind words and hope to see you again soon!