Eastside Subaru

Bought a vehicle working with Bain and he was amazing. Great to work with and answered all my questions and was very communicative when emailed before coming to test drive and buy the vehicle in person. W Great to work with and answered all my questions and was very communicative when emailed before coming to test drive and buy the vehicle in person. Would definitely return to him for any future vehicle needs. The reason for the lower stars is due to the interactions when came couple days later to pick up vehicle. By time finished the sale and signing for the car the service department was closing so wouldn't have adequate time to get car ready so was to pick up another day. Bain informed me he was not working on Sunday that would pick vehicle up but that Ryan would have my keys and go over the vehicle one last time with me. When I showed Ryan was no where to be seen and they could not find the keys to my vehicle. I had to wait almost 10 minutes as the staff ran around the dealership trying to find them. Once they were able to I was met by the manager Jethro that was shooing me out. I informed him I was told I could get quick run down again per Bain. His response was "well just call Bain and schedule a day to come back again, or we give you plates in 3-4 weeks so if cant figure vehicle out by then we can further assist you." Whole time arms crossed and standing so I had only option to leave out front door. Further the problem, I was sitting in the vehicle trying to remember where all the buttons were and trying to show family member I brought and he was hovering outside just watching me in the vehicle till I started to drive away and he finally went back inside. There was only one family there the whole time that didn't show till AFTER I left the sales floor. If I had only interacted with Bain would have been a great experience. More

Mark was a great sales rep. My purchase was handled with great professionalism by him and the rest of the team. I love my car. great professionalism by him and the rest of the team. I love my car. More

Heather was super helpful from email to in person plus our trade in! We were able to take home an Outback the day we came in and put our name down for a second family car. Thank you for making the process our trade in! We were able to take home an Outback the day we came in and put our name down for a second family car. Thank you for making the process easy, Heather! More

Best car buying experience! Stress free and offered a fair price. fair price. More

Our experience with Eastside Subaru is why Subaru is consistently ranked high by Consumer Report magazine. Ben Grigoryan was personable and knowledgeable with the Forester we ended up buying. We felt consistently ranked high by Consumer Report magazine. Ben Grigoryan was personable and knowledgeable with the Forester we ended up buying. We felt no high pressure and he made sure to spend time listening to our needs. I absolutely love my Forester and feel supported by Eastside Subaru to help with all my needs. I just received an email to either come in for a short one on one to go over all the features on my new car or to schedule one virtually. I highly recommend Eastside Subaru and stand behind their cars!!!! More

I had an absolutely pleasant experience working with Jordan and Jesse. My wife and I weren’t even planning to make any decisions, but they made everything seem to fall in place perfectly. I’ll be doing Jordan and Jesse. My wife and I weren’t even planning to make any decisions, but they made everything seem to fall in place perfectly. I’ll be doing business with them for a long time. More

Excellent service there by Heather and Jose and very pleased with the way I was able to get in and out quickly with no hassle. pleased with the way I was able to get in and out quickly with no hassle. More

Very friendly and helpful service. I came in knowing what model I wanted and Mark was very helpful with the whole process. He was able to answer all my questions about the car and buying process. model I wanted and Mark was very helpful with the whole process. He was able to answer all my questions about the car and buying process. More

Isaac for the win!To make this quick, Isaac listened to Isaac for the win! To make this quick, Isaac listened to what I needed in terms of a car for my family and quickly made it happen. If you’re lookin Isaac for the win! To make this quick, Isaac listened to what I needed in terms of a car for my family and quickly made it happen. If you’re looking for an easy, no pressure car buying experience, give Isaac W. a shot, he won’t let you down! More

Isaac made my experience of buying my first car enjoyable and welcoming. Was able to go from test drive to driving a new car home within 4 days. Would recommend to friends and family. and welcoming. Was able to go from test drive to driving a new car home within 4 days. Would recommend to friends and family. More