Eastgate Chrysler Jeep Dodge Ram

Poor salesmanship A dealer named harry tried selling me a car that was previously wrecked according to the carfax. He said it was a new car but after further review the A dealer named harry tried selling me a car that was previously wrecked according to the carfax. He said it was a new car but after further review the car was no where near new and the salesman was also very rude throuhout the sale. Only wanted to make a deal not find the right car for me. More

Salesman LIED to make the sale Bought a 2012 Sahara Jeep Wrangler 4dr Hard top in January 2015, for $30,000. Eddie, our saleman told us it also has a Soft Top included. This for m Bought a 2012 Sahara Jeep Wrangler 4dr Hard top in January 2015, for $30,000. Eddie, our saleman told us it also has a Soft Top included. This for me sealed the deal. So we put $9,000 in cash down. A few days later we looked for the Soft Top but there was none. I called Eastgate Chrysler. I spoke with Eddie who tells me "Aw yeah that guy (previous owner) said he sold it on Ebay" over the next few weeks I spoke with manager Tye about the situation on the phone and in person. He turned out to be a smooth talk their way out of it type of guy. He acts concerned and sincere but never does anything about it. I feel as soon as I handed over the cash they couldn't get us out the door fast enough. They DO NOT CARE about you after the deal is done. Worst purchase I've ever made in my 20 years of car buying. I DO NOT RECOMMEND THIS PLACE. They lie but then call you confused or find a way to blame you for their lies. DO NOT BUY FROM EASTGATE CHRYSLER JEEP!!! DO NOT BUY FROM EASTGATE CHRYSLER JEEP!!! TAKE YOUR HARD EARNED MONEY ELSEWHERE More

Great place to buy a car I recently traveled to this dealership from NY to pick up a used car. Great place to buy from. Sales people answered all my questions, not pushy in t I recently traveled to this dealership from NY to pick up a used car. Great place to buy from. Sales people answered all my questions, not pushy in their approach. Honest people to deal with. Delivered exactly what I expected. Very professional operation. Good follow up after the sale. Would definitely buy from them again, worth the trip from New York. Cory Smith Jones and Judy Weese are excellent to deal with. More

not a satisfied customer I've been screwed. Truck vibrating when moving. 8 days and $1400.00 later still vibrating. I had to call them to get updates. The customer services is I've been screwed. Truck vibrating when moving. 8 days and $1400.00 later still vibrating. I had to call them to get updates. The customer services is not good (I'm being nice) Do not take your vehicle here unless you like being taken advantage of. More

Yolanda Thanks.. Great Experience for My daughter, who was getting her first Car. Lot of nice and newwww cars to choose from, I will be back. Loved it. Thanks.. Great Experience for My daughter, who was getting her first Car. Lot of nice and newwww cars to choose from, I will be back. Loved it. More

Avoid this place like the plague. Horrible service department. Takes forever to get work done. Doesn't do the work right. Spent thousands to have them leave me with a car in worse shape than when I department. Takes forever to get work done. Doesn't do the work right. Spent thousands to have them leave me with a car in worse shape than when I took it in. Not only did they not properly do the repairs and used bad parts but they actually managed to damage my engine and electronics in the process. When you go back to have it fixed they ignore you, service manager won't call you back, horrible people. They're nothing but thieves. There's a reason people call dealerships stealerships. I had to find out first hand. Don't be a victim like me. Pick a local repair shop run by mechanics, not these guys. This was the most costly mistake I've made in a long time. I had to spend yet more money getting it fixed properly by a small local shop who did it right. Cost me ~$1,500 to fix what they didn't do right and to repair what they broke. Including an airbag sensor which the repair shop told me could have caused it to NOT deploy if I was in an accident. It's nice to know the dealership values my life so little. More

Our sales person, Brandon, was outstanding. We surprised our son with a new car and Brandon helped us pull this off perfectly. The whole staff was friendly, professional and welcoming. The facility is new our son with a new car and Brandon helped us pull this off perfectly. The whole staff was friendly, professional and welcoming. The facility is new and the garage area was immaculate. I drove past many other dealerships on my way from Fishers and have no regrets. Well worth the 15-20 minute drive. More

Just purchased two cars, six weeks apart at Eastgate. Just purchased two cars, six weeks apart at Eastgate. The first new car was a new 2012 Jeep Liberty w/optional lifetime warranty. Greg was easy Just purchased two cars, six weeks apart at Eastgate. The first new car was a new 2012 Jeep Liberty w/optional lifetime warranty. Greg was easy to deal with and fair. We quickly came to terms we agreed on. I did the negotiating and my wife came in to sign. Very easy. Greg was very professional and personable. He will exceed your expectations, so I'd recommend you ask for him, if you are tired of run-arounds and people wearing multi-colored shoes and ties with strange pick-up lines on the lot that make you uncomfortable. Greg is an example of a true sales professional and sets the standard for others. Hopefully the one-liners learn from Greg. The second was not planned but was a decision based on savings from gas mileage improvement equalling the car payment (meaning spend it on gas, or the new car--almost no effect on our budget). My wife and I, combined, drove just under 100,000 miles last year. We decided to replace her 2002 with ... the vehicle we had traded six weeks prior. The justification was that it was in my wife's budget for a newer replacement packed with safety features for our young family, and we already knew the history on the car. Again, we asked for Greg. He had the cards in his deck, and despite that fact, gave us a very fair deal once again, and we were out the door in an hour or so. We were referred to Greg Robertson by someone we trust in the service department at Eastgate, Joe Worden. Had it not been for Joe's recommendation we probably wouldn't have considered a new car at this time. But their selection is pretty good, and Greg really took care of us. If you are tired of trying to find someone to deal with we whole-heartedly suggest Greg Robertson at Eastgate Jeep in Indianapolis, IN. More

Eastgate sent out this promotion to get customers in. Guess it was ran by some third party company. The sales guy was great but the promotion was a scam. Claiming we won 3 prizes (talking to other custom Guess it was ran by some third party company. The sales guy was great but the promotion was a scam. Claiming we won 3 prizes (talking to other customers there - EVERYONE "won" the same prizes). It was FAKE scratch off lotto tickets, which of the 10 customers I asked, no body won. And a free vacation! Reading up on the vacation company, there was NOT a single positive review. There were easily over 300 reviews and a D rating from the BBB. It was a complete scam to get customers in. Totally bogus. Then during a look around the lot at cars, there was a very poor selection of quality used cars, and a limited selection of good new cars. I would never recommend Eastgate, even if they were the only Dodge/Chrysler dealer in the state. Had a very bad experience. Needless to say, I drove down the street and bought a Chevy Equinox that I wanted. Avoid like the plague. More

The service was excellent. The repair group was ready when I got there. I did not have to wait. My car was fixed the first time. when I got there. I did not have to wait. My car was fixed the first time. More