Eastgate Chrysler Jeep Dodge Ram
Indianapolis, IN
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I recently had to have my cylinder wires replaced. The problem occurred late on a Friday and I was able to drive to Eastgate. It initially looked like I would be without a car for 3 - 4 days. However, problem occurred late on a Friday and I was able to drive to Eastgate. It initially looked like I would be without a car for 3 - 4 days. However, the service department was not only able to track down the parts but did the extra work on a Saturday and my car was ready that afternoon. More
We have shopped exclusively at this dealership since 1997. We have always gotten honest, friendly sales and service. As long as we live in Indy this is the only dealership we will purchase from. 1997. We have always gotten honest, friendly sales and service. As long as we live in Indy this is the only dealership we will purchase from. More
My friend told me that eastgate works on off brands so I took my pontiac in for service. They were fast, friendly, and even provided a loaner car. When I am in the market for a vehicle I will most definitel took my pontiac in for service. They were fast, friendly, and even provided a loaner car. When I am in the market for a vehicle I will most definitely be back. I would recommend this dealership for sure. More
My husband has bought many cars from this dealership and we have gotten excelent service. Earl has been one of the best salesman we have dealt with. we have gotten excelent service. Earl has been one of the best salesman we have dealt with. More
I HAVE PURCHASED AND LEASED MANY CARS IN MY LIFETIME, HOWEVER NEVER WAS I TREATED BETTER NOR WITH MORE FRIENDLINESS THAN THESE PEOPLE AT THIS DEALERSHIP. I WOULD RECOMMEND THIS FIRM TO MY FRIENDS. BY T HOWEVER NEVER WAS I TREATED BETTER NOR WITH MORE FRIENDLINESS THAN THESE PEOPLE AT THIS DEALERSHIP. I WOULD RECOMMEND THIS FIRM TO MY FRIENDS. BY THE WAY, THEIR SERVICE DEPTARTMENT IS THE BEST I HAVE EVER USED. RICHARD L. PERK More
Terrible business ethics. Sold us a lemon and had a Terrible business ethics. Sold us a lemon and had a nasty attitude when we tried to talk to them about it. Within 4 days of purchase we had to put Terrible business ethics. Sold us a lemon and had a nasty attitude when we tried to talk to them about it. Within 4 days of purchase we had to put over $500 into the vehicle. Yes, we bought it *as is* but I still think that the dealership has an obligation to NOT sell vehicles that need extensive work. Before it was all said and done, we had put $1500 into it ~~ it was brakes, calipers, rotors, inertia switch and a whell hub ~~ and then the transmission went out. This is all within TWO MONTHS of purchase. We cut our losses and traded it in. I sent them an email expressing our dissatisfaction and got a return call from the GM. He offered discounted oil changes. Will never EVER deal with Eastgate Chrysler again. And I won't recommend them to anyone either. More
I drove over 250 miles to look at a car at this dealership and it was magically sold. Mind you this was after the salesman had called me back to tell me the car was available. No apology, no noth dealership and it was magically sold. Mind you this was after the salesman had called me back to tell me the car was available. No apology, no nothing. Yet 2 days later the car is still advertised on their web site as for sale. This tactic smells a lot like a bait and switch scheme to me as the price was about $2,000 less than the going price and the so called deal was merely a work-up sheet on a saleman's desk, not a signed deal. I have filed a complaint with the Attorney General of the State of Indiana about the tactics of this dealer. I asked you to call me Ms. Stegmann, you didn't. More
These Guys worked pretty hard to get me a deal!! Took These Guys worked pretty hard to get me a deal!! Took care of me with a car to drive until they got my Jeep in and Chad knew the Jeep in and out These Guys worked pretty hard to get me a deal!! Took care of me with a car to drive until they got my Jeep in and Chad knew the Jeep in and out! I was very impressed that they did not even attempt to push me into a Jeep they had on their lot and were very dilligent to find me the Jeep I wanted - Great customer understanding!! I live 3 hours away from this dealer and they took care of me way better than the local dealers! Ask for chad, and tell him Jon sent you with the WRX!! More
Larry Brackin is a total JERK! He said there were things wrong with my car that were not really broken. He sold me a tune up because I had 30,000 miles. After reading the service manual I learned that a tun wrong with my car that were not really broken. He sold me a tune up because I had 30,000 miles. After reading the service manual I learned that a tune up was not recomended until 100,000. I highly suggest not doing business with this individual. More
Price of cherokee kept switching, found that it was listed on line for less than it was marked, but were not willing to offer at that price until issue was pushed. Value offered for my trade in was a listed on line for less than it was marked, but were not willing to offer at that price until issue was pushed. Value offered for my trade in was a joke and kept changing and going lower as things went along ( as price of cherokee went down). Salesman bad mouthed another local chrysler dealership were I had purchased before. left dealership and purchased at another dealership were I was treated much better. I ended up with a nicer Cherokee with more option, a better price and was given a fair value for my trade. (I returned to the dealer where I had purchased before) Since then I have recomended that everyone I know avoid Eastgate Chrysler. I now of four people (friends, family, & co-workers) who have purchased at other dealers because of the experience I had.<br><br><br> More