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Easterns Automotive Group of Temple Hills

Temple Hills, MD

Overview
Employees
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4.9
3,981 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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4809 Saint Barnabas Road

Temple Hills, MD

20748

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April 21, 2012

The Lexus 250 IS 2008 with 37,000 miles was advertised for $20,000 online.I made an appointment to come in and look at at it and they jacked the price up to $28,300 and refused to give me a reason why.I More

by littlekitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey,Marcus,and Roe & manager
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Jan 27, 2013 -

Easterns Automotive Group of Temple Hills responded

Thank you for taking the time to post a review of our location. I'm sorry to hear about your experience. There was an obvious problem with communication between your sales person, sales manager and your self, and again I apologize for that. The only time a manager can increase the price of a car is to cover and issue with a loan, which we get from our outside lenders. In any case, there was a mistake made. Please feel free to contact me personally, at jbassam@easterns.com, to try to fix this and make sure nothing like this happens again.

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