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Easterns Automotive Group of Temple Hills
Temple Hills, MD
3,968 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,968 reviews
June 15, 2017
Glenda is wonderful! It was fast service and Glenda made the process of financing so easy! I have a repo on my record and still got a car! It was fast service and Glenda made the process of financing so easy! I have a repo on my record and still got a car! More
by JewelO
Employees Worked With
June 15, 2017
Great customer service! Phillip was very helpful from start to finish and I got a great deal on my car. I would definitely recommend checking out Easterns if you're looking f Phillip was very helpful from start to finish and I got a great deal on my car. I would definitely recommend checking out Easterns if you're looking for a car. More
by J Beyers
Employees Worked With
Phillip Huynh
June 14, 2017
horrible Horrible,poor customer service, hurry u to make a purchase and after they will tell you its final no return or exchange, you cant even change your min Horrible,poor customer service, hurry u to make a purchase and after they will tell you its final no return or exchange, you cant even change your mind within severn days,they will tell you once the deal is funded you cant change your mind. More
by haja
Employees Worked With
chimney, Ricky Kinemore
June 14, 2017
Patient, courteous and knowledgeable. We came late in the evening to this dealership after having been unsuccessful in finding a car at a number of other dealerships earlier in the day. We We came late in the evening to this dealership after having been unsuccessful in finding a car at a number of other dealerships earlier in the day. We found exactly what we were looking for there, but the price was higher than we had anticipated paying. The representatives there were patient, courteous and knowledgeable throughout the numerous discussions that were necessary for us to make the final decision to buy the car. In the end, we had to admit that the car was worth the price. We left the dealership over three hours after closing time, and a number of employees stayed late to assist us until everything had been taken care of. More
by BlueVersaNote
Employees Worked With
Boe was our salesman. Shakesha Moore took care of the paperwork. Both were wonderful. Unfortunately, I can't remember the names of the others who helped us.
June 13, 2017
Hello To get in a brand new car and he an excellent salesman and good customer service and support and was polite and great excellent and nice To get in a brand new car and he an excellent salesman and good customer service and support and was polite and great excellent and nice More
by tametris123
Employees Worked With
David Carter
June 13, 2017
Excellent service Extremely helpful with above and beyond service!! Restrooms where immaculate.. They all helped us in every way they could and couldn't be more gratefu Extremely helpful with above and beyond service!! Restrooms where immaculate.. They all helped us in every way they could and couldn't be more grateful. I will refer friends and family here!! More
by Hondagirl0904
Employees Worked With
Chester , David Carter
June 12, 2017
Ridiculous dealer to purchase a vehicle This is the worst dealership ever experienced in my life,I would not recommend it to even my enemies. I purchase a lincoln navigator 2014,upon signing This is the worst dealership ever experienced in my life,I would not recommend it to even my enemies. I purchase a lincoln navigator 2014,upon signing my agreement they told me I have 7 days to change my mind(.BIG LIE)on the 3rd day I saw another lincoln truck that I like,they couldn't do an exchange for me instead d manager (chester pinkney)said Maryland law once the car is purchase it's final,no return or exchange.the check already sent to them from the bank the deal is done. I lost five thousand dollars in 5days for them to trade in my vehicle and have to made another down payment of thirteen thousand dollars just to buy the other truck that I like. Pls guys pay attention to sign in signing your agreement with eastern motors,if you see (no cooling off period)means once purchase within 7days the deal is final. I learnt a lot from this dealership. I will never ever refer anyone.they convince me to make the wrong choice after they will give u the run around. I wish I hv a lawyer by then. More
by Haja
Employees Worked With
Chester Pinkney , Ricky Kinemore
June 12, 2017
Awesome salesperson My salesperson was David Carter (DC) and I must say he was excellent throughout the whole process. Great help and personality, he made the experience My salesperson was David Carter (DC) and I must say he was excellent throughout the whole process. Great help and personality, he made the experience smooth and I would definitely recommend him at Eastern Motors in Temple Hills MD any day. More
by Tiara,Holston87
Employees Worked With
David Carter
June 12, 2017
Great Her and her manager Ed was great . I would recommend them to anybody. I wanted the Impala LTZ but they show me the Malibu and told me that it was bett Her and her manager Ed was great . I would recommend them to anybody. I wanted the Impala LTZ but they show me the Malibu and told me that it was better then it More
by Moe9068
June 11, 2017
Good vibes Great customer service nice atmosphere an really looks forward to helping me. Would recommend anybody who needs a car go in ask for David Carter Great customer service nice atmosphere an really looks forward to helping me. Would recommend anybody who needs a car go in ask for David Carter More
by Illwill
Employees Worked With
David Carter
