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Easterns Automotive Group of Sterling

Sterling, VA

4.9
1,016 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 1,016 reviews

May 17, 2016

Excellent Service I came here expecting that I would get the typical car salesman pitches and service. What I got was nothing short of excellent service and a complete More

by gary55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Alexis
May 18, 2016 -

Easterns Automotive Group of Sterling responded

Awesome! We appreciate your honesty. We are glad to know that we changed your prospective about us. It's always great ton hear that becuase that means we are doing something right. We certainly hope to see you again.

April 23, 2016

Excellent! I had a great experience purchasing a car from Direct Car Buying in Sterling, Va. I was not sure if the car I researched was the right car for me, so More

by felbanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 29, 2016 -

Easterns Automotive Group of Sterling responded

Thank you so much for sharing your experience! We are so glad that you chose us and that you got exactly what you were looking for. Joel is a great asset and we love having him on board. We strive to ensure that all of our customers has a smooth and painless car buying experience. We certainly hope to see you again!

April 08, 2016

Great Experience Over the years I have purchased several cars, but my experience with Joel Alexis at Direct Car Buying in Sterling, VA has been the best to date. They More

by debra54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Alexis
Apr 20, 2016 -

Easterns Automotive Group of Sterling responded

Thank you for sharing your experience with us, Debra! Our team works incredibly hard to exemplify the Direct Car Buying commitment to customer care and we're so thankful that your time with us was well spent. I am happy to hear that we were able to gain your trust in our business. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Until next time, take care.

March 24, 2016

Best dealership around This has been the very best car buying experience. Came into the show room and was greeted by David Babb, the car I was interested in was not at this More

by TiguanSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Babb
Apr 20, 2016 -

Easterns Automotive Group of Sterling responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with David and our team. We are grateful for your recommendations and we look forward to working with you again in the future!

March 08, 2016

Bmw 550i xdrive Saw a good car i liked and i lived on the other side of the country but they helped work out the paperwork and shipping and made me a good deal on a n More

by Tanbir530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Babb
Apr 20, 2016 -

Easterns Automotive Group of Sterling responded

Wow! Amazing story. It is always amazing to people from different states coming to Direct Car Buying. We are so happy that you found a vehicle you are satisfied with. We definitely look forward to serving you again in the future.

March 04, 2016

Hyundai Genesis Best Dealership around my area! Great service and nice cars. Unbelievable professionalism from Dave. I will buy my next car there again for sure. Grea More

by Hoof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling, David Babb
Apr 20, 2016 -

Easterns Automotive Group of Sterling responded

Thanks so much for leaving such a positive review! Dave and the rest of our team works very hard to make this such a smooth process. We are so glad that you like us enough to want to come back! We look forward to seeing you soon!

January 19, 2016

Shady operation! I bought a car from these guys at full value price and learned a couple of months later that it had been involved in an accident. I had asked about t More

by Brandon H.
Price
Recommend Dealer
No
Employees Worked With
David Babb
Apr 20, 2016 -

Easterns Automotive Group of Sterling responded

Brandon, We are so sorry you feel that way. We would never intentionally hide something from our customers. At Direct Car Buying, reviewing vehicle history is part of our purchasing process. Every vehicle has a Carfax report available online or in store. If you have any more questions reach us at customercare@easterns.com

January 19, 2016

New Customer I came to DCB because I seen a car they had advertised that I really like. Once I arrived at the dealership Joel was there to greet me. Joel provided More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel, David Babb
Apr 20, 2016 -

Easterns Automotive Group of Sterling responded

Rod, Thank you so much. Our team works very hard to ensure that we need the needs of our customers. We are so glad that you enjoyed your experience! We look forward to seeing you again!

November 30, 2015

Repeat Customer My wife and I have purchased three vehicles from Direct Car Buying. We have also recommend DCB to family and friends who have also purchase vehicles. More

by Tony W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Dec 11, 2015 -

Easterns Automotive Group of Sterling responded

Tony, Thank you for spreading the good word! We couldn't be happier that we were able to serve you as well as your family and friends. Thanks again for your loyalty and business. We will be there for you for many years to come.

November 22, 2015

Unbelivable Professionalism I was totally unprepared for the exemplary service I received from my initial phone call through driving from the dealership, the proud owner of a new More

by Bill Steward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Alexis
Dec 11, 2015 -

Easterns Automotive Group of Sterling responded

Thank you for sharing your experience with us, Bill! Our team works incredibly hard to exemplify the Direct Car Buying commitment to customer care and we're so thankful that your time with us was well spent. I am happy to hear that we were able to gain your trust in our business. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Until next time, take care.

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