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Easterns Automotive Group of Sterling
Sterling, VA
1,012 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,012 reviews
June 09, 2017
Great Help! I was concerned that with my credit score i wouldnt get approved. I also had little cash and was concerned about the downpayment. Sam made sure i got I was concerned that with my credit score i wouldnt get approved. I also had little cash and was concerned about the downpayment. Sam made sure i got taken cared of and i was able to drive away on the same day with a vehicle that was stylish and suited my needs! More
by Losman123
Employees Worked With
Samuel Soroka
June 08, 2017
Good Experience Worked with Amir, who went above and beyond in finding me a car. The people in the back office where also great and straight forward. Worked with Amir, who went above and beyond in finding me a car. The people in the back office where also great and straight forward. More
by budda
Employees Worked With
Amir
June 08, 2017
Great Service Amir Taghi gave me one of the best car buying experiences I've ever had. Great energy, very passionate, he straight to the point and transparent. He Amir Taghi gave me one of the best car buying experiences I've ever had. Great energy, very passionate, he straight to the point and transparent. He actually cares about his customer and will do whatever it takes to get you the best deal available. More
by Trinhhoang
Employees Worked With
Amir Taghi, Ronald Cassetana
June 04, 2017
Awesome experience I had s great experience. Craig Dewey went above and beyond to make sure i got the car that I wanted and a payment that for my budget I had s great experience. Craig Dewey went above and beyond to make sure i got the car that I wanted and a payment that for my budget More
by Ceara1223
Employees Worked With
Craig Dewey
June 02, 2017
Seamless Craig was awesome and made everything super easy. The whole process was practically seamless! Yay Craig! Thanks for everything! Would definitely recom Craig was awesome and made everything super easy. The whole process was practically seamless! Yay Craig! Thanks for everything! Would definitely recommend to a friend or family member. More
by Leslie Hillyer
Employees Worked With
Craig Dewey
June 02, 2017
Customer Service Review My customer service experience with Easterns was excellent. Amir Taghi took the time to listen to my needs, understand what I was looking for, and wor My customer service experience with Easterns was excellent. Amir Taghi took the time to listen to my needs, understand what I was looking for, and work the details so that my experience with the dealer was professional, without delays, and transparent. He went straight to the point with clear accurate information. Would definitely recommend Amir and Easterns to anyone. Thanks Much!!! More
by Luis Campudoni
Employees Worked With
Amir Taghi
May 31, 2017
Custmer Service I had put a downpayment on a car at the end of March. Unfortunately I was unable to make the purchase at that time. I knew in a month or so that I wou I had put a downpayment on a car at the end of March. Unfortunately I was unable to make the purchase at that time. I knew in a month or so that I would be ready so I would let them hold the deopsit. Now it time for me to purchase the car. I came to purchase the car. The salesman come to me and said the that the deopsit has been refunded on April 26, 2017. This Memorial Day Banks are close no way of verifying. I paid the deopsit using my debit card. I knew that I still had receipt.. Not one time did Roinne come to talk about money , he acted like he did not want me to be in his space but unfortunately for he when my money was involved I was in space asking when what where. He did not have the right answer to. Rinne asked this young lady what date that the money was refunded on the computer. Told her that you could put into the computer and not do a refund. I am think of my self of be kind being smart. I have a. smart phone. That which has basically my life on it. I standing here looking at my bank statement no monies were deposited in my account. Then they wanted to argue until. I used some choice words. I felled to to tell that road Amtrak 2 hours away from home. All of of this taking place at 545 where it was to late to get union station. So yes I really piss. So now have a headache. He tells he me that O can take the car but that I have to get a deal tag. Oh no I have to wk in the morning. I told the that I would fedex there tag back t p them on there dime. That was not good enough. I had to miss a day of work to come back to finish. The deal. When I got there one would think as a manager he would had greeted me would had apologized for the inconvenience but in steed sit behind the desk like I did him a favor. Roinne never one time say that the issue was handled. Roinne in steed of you trying to get my c.c. should have try to not try not to loss a customer. The hold time I was there he ask for my c.c number3x. I did not.I Only sell in CERTIFIED FUNDS SIR! More
by Natalie Lowmax
Employees Worked With
Ronald Cassetana
May 28, 2017
Purchased I found everyone from the time we walked in and have Sam as are sales agent very much enjoyable. They did everything in there power to give us a great I found everyone from the time we walked in and have Sam as are sales agent very much enjoyable. They did everything in there power to give us a great deal! Sam went far and beyond to do want ever we needed to buy our car including the people behind the main desk. Sam made me a big believer in car buying as enjoyable like no other! I will be always be coming back when I or everyone I tell to get another car!! Sam I can't say enough about your work ethics, I'm serious about everyone we're so nice and caring. I will recommend you always. I love my car and am thoroughly happy!! Thank you to all of the people who work there I've never in my life have had such enjoyable time buying my car. Sam you are the sweetest and the best!! I can't thank you enough!! I will be recommending Direct Car Buying to all!! Thank you and the whole staff!! More
by Lorraine happy buyer
Employees Worked With
All employees I don't know there names but all were fantastic!!, Ronald Cassetana, Samuel Soroka
May 28, 2017
They got the price right Amir Taghi work with the banks until they until they got my payment at a affordable amout. Amir listened to me & really helped me get the car I wanted Amir Taghi work with the banks until they until they got my payment at a affordable amout. Amir listened to me & really helped me get the car I wanted. More
by Auto
Employees Worked With
Amir Taghi
May 24, 2017
Amazing everyone's so nice I recommend this dealership to everyone because I had amazing service here and I have never been to such an outstanding dealership. The staff was real I recommend this dealership to everyone because I had amazing service here and I have never been to such an outstanding dealership. The staff was really kind. More
by Khadijajanah
Employees Worked With
Amir Taghi
