
Easterns Automotive Group of Sterling
Sterling, VA
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Acura MDX Dealership - awesome Salesman (Amir) - phenomenal Overall experience - courteous, professional, and timely. Comments - the staff went out of th Dealership - awesome Salesman (Amir) - phenomenal Overall experience - courteous, professional, and timely. Comments - the staff went out of the way to address my requirements, did a great job of no haggling, and allowed this experience to be stress free. Easiest car purchase I ever made. More
Horrible First Experience of Car Buying I purchased a Honda CRV from this dealer and from the first contact I made with them I heard nothing except lies! Since I had to drive several hours t I purchased a Honda CRV from this dealer and from the first contact I made with them I heard nothing except lies! Since I had to drive several hours to the dealer location, first I called them to make sure about the condition and the price of the car. I emphasized that I would drive the long way only if the car body is clean (without scratches and dents) and if the final price (including tax) is 15k. Otherwise, I had better deals with other dealers which I preferred. The guy on phone insisted that the car is clean inside and out and he assured that he could set up the "out-of-door" price as I wanted. So, regretfully, I missed my other great deals and drove to this dealer! When I first saw the car, I was surprised how someone could talk to you with every single word a lie! While I was shocked the salesman, who was another guy (btw I never could meet the guy on phone!) kept pushing me to buy the car in a deceptive manner. The car was so dirty, inside and out!, and the dirt covered all over the body that even hid part of the dents and scratches! (I even suspect that they intentionally covered the dents with dirt or some other material). The salesman claimed that the car is 1-owner (a lie! it had 2 previous owners) Honda certified; that the car is inspected by Honda itself (I am not sure even such a thing exists that Honda inspect and certify used cars with 2 previous owners!). They even did not accept the agreement on the price we made on phone and sold it 2k more. I drove the car home and the next day I noticed leakage under the car. I bent to see what is leaking I suddenly noticed that part of the body at the bottom of the car is also broken! The next day rain washed out part of the dirt on the body and more dents started to pop out!!! Finally, their 7-day return policy (joke!); I returned the car after four days and wanted to exchange the car. The salesman checked the computer reluctantly and told me they had nothing with the same price. He offered another CRV with a price 2-3k higher! Are you kidding me? New 2017 CRV is 23-24k while he wanted me to pay near 20k for a used 2014 CRV!!! I asked them to look for any SUV, any make and model does not matter to me, just with clean body; he said they didn't have any! In summary, I have never seen in my life such a group of people who lie systematically in a great team work! Good job folks! PS: The salesman Amir called me and promised that he will take care of all the repairs the car needs. I should emphasize that I had the least problem with the salesman. He tried to help as much as he could but the major part of my review goes for the dealership not the salesman specifically. Their strategy of catching customer and selling cars with problems represented as clean certified car is dishonest. If I wanted repaired car, I had better deals with prices as much as 4-5k lower. I was promised and paid the price of a clean car but now I need various repairs. Just to be fair I have to mention that the salesman has promised to do all repairs the car needs! More
Impeccable Amir was very diligent and knowledgeable. He worked hard in meeting our expectations. Very professional, caring and kind. I literally bought my car b Amir was very diligent and knowledgeable. He worked hard in meeting our expectations. Very professional, caring and kind. I literally bought my car because of Amir's honesty!!!! My expectations were met. Very happy. My family and I are very excited. Thanks More
Most relaxed buying atmosphere We reached out to Eastern after finding an SUV of interest online. The gentleman who answered the call asked enough questions to know we were located We reached out to Eastern after finding an SUV of interest online. The gentleman who answered the call asked enough questions to know we were located in northern Virginia, and the vehicle we wanted to view was in Maryland. Within 2 hours of my call, he had the vehicle sent to the northern Virginia (Sterling) location for us to review. We were met with a very receptive and nonaggressive sales staff, lead by Craig. Craig had already been prepared for our arrival, and had us in test drive mode within minutes. Craig was able to answer all of our questions, and anything he didn't know offhand, he found out swiftly for us. We brought our entire family of 4, with two sons in tow. While my wife and I were figuring our way through the buying options, Craig got our boys some snacks and drinks, and was just outstandingly easy to work with. Craig wasn't at all ruffled by our back and forth of the details of sale, and made my wife and I feel incredibly comfortable with the entire experience. While paper work was being drafted, he eve brought out a football and played catch with our boys out on the lot. We are over the top ecstatic with our experience at Eastern Automotive of Sterling. Every single point of contact was remarkable. We will be recommending their team to anyone we know. We will also look forward to doing business with them again in the next year or two, when it's time for me to get a new car. (This one was for the wife) More
Great experience, great vehicle After months of research, I found the truck I wanted at the Sterling location. When I got there I found out that the truck had just been sold. My sale After months of research, I found the truck I wanted at the Sterling location. When I got there I found out that the truck had just been sold. My sales guy, Amir made it his mission to find me a new truck that met all my needs for a price I could afford. After three weeks he called really excited and told me that he found it. I was honestly surprised because I had very specific things I was looking for and could not budge on my price. Two days later I went in and got the deal done. I love my new truck and so does everyone that sees me. They also gave me a good trade in price for my old truck. All in all a great experience. I will buy my next one from Amir if he's still working there in 10 years. More
Best Car Buying Experience Ever Kevin provided a wonderful experience and a professional demeanor while shopping for a car. Open, honest, no pressure. I was referred to Kevin from a Kevin provided a wonderful experience and a professional demeanor while shopping for a car. Open, honest, no pressure. I was referred to Kevin from a relative that purchased from Kevin a month ago.i also referred a friend to Kevin, he also purchased a high end car & was equally impressed. And he wasn't even in the market to buy a car! But he did as Kevin gave excellent advice. The Direct Car Buying dealership is a high tech low pressure environment to buy high end low mileage automobiles. More
Great experience You really have to commend the professional and courteous staff. Very easy to find a car and close the deal in a few hours. If you do a test drive a You really have to commend the professional and courteous staff. Very easy to find a car and close the deal in a few hours. If you do a test drive avoid rush hour and don't drive south. More
Prayers Answered I hadn't had a car in over a year after facing some financial setbacks in life. And believe me, living in Virginia w/o a car is a whole other setback I hadn't had a car in over a year after facing some financial setbacks in life. And believe me, living in Virginia w/o a car is a whole other setback in itself. Either way, with damaged credit including a repo, I humbly approached Easterns, knowing that rejection was a huge possibility in my case. After running my credit, they reconfirmed what I already knew about my financial reality but assured me everything would be alright. Within an hour in their showroom they told me I was approved for the 2016 Toyota 4Runner I wanted and never once tried to force a car that I didn't want on me. God is good! And I truly know it was God using these guys at Sterling Easterns as vessels to a blessing to me. Saw this car weeks ago in person and wanted it. Prayed about it. And out of nowhere the guys at Easterns made this a smooth and seamless process. Big thank you to Amir and Kevin and the great team working with them. I admit the song on their advertisements is kind of cheesy, but true nonetheless. My job was my credit. If you're looking to purchase a new car, I highly recommend you go to the Sterling Easterns. Beautiful facility and showroom. Accommodating professional staff. And overall, they deliver with no alterior motives. Just your best interest. More
Amir Taghi We met Amir on our first visit, a Saturday, and he was very personable and seemed knowledgeable about the inventory and cars in general. When another We met Amir on our first visit, a Saturday, and he was very personable and seemed knowledgeable about the inventory and cars in general. When another of his clients came in he passed us off to a different rep. The other rep was less knowledgeable but seemed ok and we found a car we liked. We called the second rep the following Monday and completed a credit app. We specifically told 2nd rep we didn't want to drive out there until credit was in place. 2nd rep called us back saying credit was in place and we made an appointment for 2:00. He said he would "clear his schedule" and have everything ready. When we arrived at 1:59 2nd rep was on a test drive with a different client. A third rep showed us a different car that "would better suit the program", code for financing. "Appt" went downhill from there. We eventually struck a deal, but after over 2.5 hrs of him saying "just 10 more minutes" and constantly changing information .... we ended up walking out. The next Sat we talked to Amir again. We restablished the financing and made an appointment with Amir. When we got there Amir was waiting for us, the paperwork was ready to go, and the car was freshly washed,. Amir followed through and made the deal happen! More
Great Dealer !! I wanna give a huge shout out to Amir !! He's a great person to buy a car from . He's not like some sales men I know who just wants to sell you any ca I wanna give a huge shout out to Amir !! He's a great person to buy a car from . He's not like some sales men I know who just wants to sell you any car . He cares about his customers and has their best interest at heart . He doesn't giv up and does his best to make you feel comfortable while choosing the car and deal that's best for you . I definitely recommend THIS dealership especially with Amir !! More