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Easterns Automotive Group of Sterling

Sterling, VA

4.9
1,016 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 1,016 reviews

October 07, 2017

Worked with our not so great credit. The sales and financing team were both awesome! We came in with not so great credit expecting the worst. We got the vehicle we wanted and the payment More

by Vhrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cubas
Oct 09, 2017 -

Easterns Automotive Group of Sterling responded

Wonderful! We're honored by your kind words and positive feedback. Congratulations on your vehicle! Enjoy!

September 22, 2017

It went very well All the personal I dealt with were extremely friendly and the process was very relaxing. I did not feel pressured at all to making and decisions More

by Audi2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shafik M
Sep 22, 2017 -

Easterns Automotive Group of Sterling responded

We never want any of our customers to feel pressure. Our goal has been to always provide people with a smooth, relaxing, and easy car buying experience. Thank you for your compliments!

September 11, 2017

Different in a good way A little hard to find, but worth the trouble. I wasn't expecting a dealership to be inside a warehouse but I was pleasantly surprised. The staff More

by Alison C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2017 -

Easterns Automotive Group of Sterling responded

We're sorry that you had a difficulty finding us but we're so glad that everything worked out in your favor with the help of Craig. This is awesome!

September 11, 2017

Easiest car purchase I've made Great place to buy a car. My salesman Craig Dewey was knowledgeable and professional. I never once felt pressured to buy. It had to be the easiest More

by Justin Chase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bikram Dhillon
Sep 11, 2017 -

Easterns Automotive Group of Sterling responded

GREAT! We're thrilled to hear that you had a smooth and painless car buying experience.

September 07, 2017

Top notch service! I wanted to say thanks to Craig Dewey and Tony! I had some previous mistakes on my credit file, but that didn't stop them from getting me a loan for More

by Paul W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Easterns Automotive Group of Sterling responded

Paul, We appreciate you for taking the time to write such a great review. It's so awesome to have you as a customer and know that you are pleased with the customer service that Craig and Tony provided. We wish you all the best with your new vehicle!

September 05, 2017

Fantastic Experience Craig Dewey did an outstanding job. He didn't lose patience as I went back and forth between a few choices. Bik did a great job on the financing More

by Linda G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bikram Dhillon
Sep 06, 2017 -

Easterns Automotive Group of Sterling responded

Hi Linda, This sounds wonderful! Both Bik and Craig are going to be so thrilled that you reached out to write this awesome review. Thank you in advance for spreading the word about us to your friends.

September 04, 2017

Best car salesman ever Mr. Cubas. It's been a long time since I bought a car so I was very nervous. But I might say the eastern crew and staff made me feel right at home from the first More

by Kfrye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cubas
Sep 05, 2017 -

Easterns Automotive Group of Sterling responded

Hi, We definitely would like to congratulate you on your purchase. It is good to know that you were able to overcome your fears of buying a new vehicle by coming to us. We will be sure to let Kevin and the rest of our staff know how much you enjoyed your visit and overall car buying experience.

August 31, 2017

Great service Nik has provided me with the perfect customer experience. He went above and beyond to help me find the car I was looking for. Will diffinately contact More

by Adamsahak123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassib Nikzad
Sep 05, 2017 -

Easterns Automotive Group of Sterling responded

Wonderful! Thank you so much for stopping by to visit us. Nik will be so glad to hear such positive feedback from you. Please recommend us to your family and friends!

August 27, 2017

Loved it Hey Nik, thank you being helpful to us . We really liked the way you handle our queries ; at first we were bit hesitant to buy ford but you clarified More

by Al99N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassib Nikzad
Sep 05, 2017 -

Easterns Automotive Group of Sterling responded

Hello, We really appreciate you for writing such a great review based on your car buying experience. It's so good to hear that you enjoyed the process. Please come back again for any of your future vehicle needs.

August 24, 2017

Best experience I ever had with sales Hassib worked hard for us , he went out of his way to get us best deal , hands down best experience . Highly recommended sales agent. Would recommend More

by Daniel fitz-patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassib Nikzad
Aug 25, 2017 -

Easterns Automotive Group of Sterling responded

Excellent! We really do appreciate all of your kind words. It's great having you as a customer. Please come back again.

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