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Easterns Automotive Group of Sterling

Sterling, VA

4.9
1,012 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 1,012 reviews

March 27, 2018

Very disappointing I was on the verge of purchasing a mini van at the online list price of $29950. I walked into the dealership with a valid appraisal for my trade-in (w More

by Jdsitton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melad Sahak
March 21, 2018

Easiest of my life Ali was the first car salesman I have ever felt comfortable with. I didn't feel as if I had to be on my guard the whole time thinking he was trying to More

by davisondc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Mar 22, 2018 -

Easterns Automotive Group of Sterling responded

Hi there, We really do pride ourselves on providing our customers with nothing but the best possible service. It has been our priority since day one to do all we can to help. It's a pleasure hearing from you and knowing that you are pleased. Please do recommend us to your family and friends.

March 20, 2018

Melad made this car buying experience easy!!! His professional demeanor and astute people skills made the environment feel welcoming. He helped us find ex More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melad Sahak
Mar 22, 2018 -

Easterns Automotive Group of Sterling responded

Hi Dee, Congratulations on your wonderful visit with Melad! We're so glad that you found us and decided to stop by and give us a chance. It is truly an honor having you as a new customer.

March 17, 2018

Great customer service! Ali was very helpful and friendly with purchasing a new car. He had all the answers to my questions and if he didn’t, he got the answers for me. He wa More

by Tsett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Sajjad
Mar 19, 2018 -

Easterns Automotive Group of Sterling responded

Congratulations to you on your purchase! Thank you for writing such a great review regarding your visit with us. We can't thank you enough for your kind words and positive feedback. Ali will be thrilled to hear from you!

March 15, 2018

Car buy Very nice to work with and helpful people very nice place to deal with very helpful people good place would deal with them again nice show room More

by Richard A Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cubas
Mar 15, 2018 -

Easterns Automotive Group of Sterling responded

Hello Richard, Thanks for visiting our Sterling location. We're glad that Kevin was able to assist and provide with you with great customer service during your visit. Please come back again!

March 07, 2018

Top Notch! Ali was very understanding to my needs and concerns which helped me make the best choice! Although things got complicated at settlement with Veronica More

by Katiecupido28
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Sajjad
Mar 08, 2018 -

Easterns Automotive Group of Sterling responded

Hi Katie, We appreciate your open and honest feedback regarding your visit with us. While we are glad that everything went well with Ali and Tony, we still could like to hear more from you regarding your additional concerns. Please contact our Customer Care Team -> E-mail: customercare@easterns.com / Phone: (888)-535-8151

March 05, 2018

Excellent service My wife and I have never been treated as well as we were here when shopping for a car. We were looking for a used Pilot but, while nice, they were a More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Mar 06, 2018 -

Easterns Automotive Group of Sterling responded

Mike, These are such big words! We cannot thank you both enough for choosing Easterns. It was an absolute pleasure assisting you with your car buying experience. Please know that we will always be here to help any way that we possibly can!

March 01, 2018

Quick and helpful! Ali was very nice and accommodating, he answered all our questions and gave us all the information we needed. The process was not too long, my mom and More

by Jhenna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Mar 05, 2018 -

Easterns Automotive Group of Sterling responded

Hi there, Thanks for stopping by our Sterling location! We're so glad that Ali provided you and your mom with the excellent customer service that you both deserve. Come again!

March 01, 2018

Everything awsome Mr ali satisfy us they help us to buy kia. Everything great i appricate mr ali.i recommended all my friend to your company. Thanxs More

by Disha1436
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Mar 01, 2018 -

Easterns Automotive Group of Sterling responded

We are so glad that Ali provided you with the amazing customer service that you deserve. Congratulations on your Kia!

February 27, 2018

Awesome experience with Eastern Kevin, my designated sales rep, went beyond what I expected. From testing driving the vehicle to driving the vehicle home, Kevin exhibited a high degr More

by Jeremy Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cubas
Feb 27, 2018 -

Easterns Automotive Group of Sterling responded

Hi Mr. Williams, You sure did make a great choice! You sure did pick an awesome Lexus.. We wish you all the best with your vehicle. Please know on behalf of Kevin and the entire Direct Car Buying staff that we sincerely appreciate your business. Looking forward to seeing you again in the future!

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